401 Dixie Hyundai

They provided incorrect diagnostics for my vehicle issue and blamed it on external rust proofing vendor. When I provided evidence that the issue occurred BEFORE rust proofing, they refused to acknowledge it and blamed it on external rust proofing vendor. When I provided evidence that the issue occurred BEFORE rust proofing, they refused to acknowledge it. After following up continuously for 10 days, they said the warranty claim was denied, and after contacting Hyundai Canada, I was informed that a claim was never submitted. When I confronted 401 Dixie Hyundai about their lies, they then submitted the incorrect diagnostics report which led to claim being denied. Hyundai Canada advised to discuss with 401 Dixie Hyundai but 401 Dixie Hyundai has been continuously ghosting me. No response to SMS or calls, and when I personally walked into the dealership, suddenly the manager is unavailable for next couple of hours. My experience with 401 Dixie Hyundai has been extremely unpleasant, and unpleasant is an understatement. More

The thing is I came to fix AC motor which in the bottom of the car at passenger seat. But the service provider was very helpful but the technician was not willing to fix it. He says it minor but I am sayin of the car at passenger seat. But the service provider was very helpful but the technician was not willing to fix it. He says it minor but I am saying it’s not the noise from the fan is increasing day by day. And the technician said I am not fixing it. Why ? It’s under warranty. You are not paying it. More

I'm very excited to be part of Hyundai family and also expecting good servicing in the near future. expecting good servicing in the near future. More

I had an amazing experience with syed, he is the best. I am so thankful for his service and assistance I am so thankful for his service and assistance More

Always friendly and courteous service. The discount for longer wait time was a very much appreciated. Thank you and will certainly be back. The discount for longer wait time was a very much appreciated. Thank you and will certainly be back. More

Bought 5 cars from this dealership so that speaks for itself. Continuous improvement is the key itself. Continuous improvement is the key More

Excellent service and advice by the sales person Mr Jain. He is very kind and know his business well. I would recommend him to my family and friends He is very kind and know his business well. I would recommend him to my family and friends More

If it’s was a scale of 1 to 10 I would most definitely give 100% for customer service give 100% for customer service More

I recently visited 401 Dixie Hyundai Service Center because my car’s Check Engine light came on. After their inspection, they informed me that there was a misfire in the engine and a part needed to be because my car’s Check Engine light came on. After their inspection, they informed me that there was a misfire in the engine and a part needed to be replaced. Since my warranty is still active, I was told the repair would be covered and that the part would arrive within 2–3 business days. However, it’s now been almost two weeks, and I’ve been told they’re still waiting for approval from Hyundai Canada. When I asked if they could expedite the process, they told me I would need to call Hyundai Canada myself - which doesn’t make sense. 401 Dixie Hyundai and Hyundai Canada are part of the same brand, and customers shouldn’t be the ones managing internal communications between them. This entire experience feels highly unprofessional and frustrating. I’ve been avoiding driving my car for two weeks because I don’t want to risk further damage, even though they said it’s safe to drive. I expected much better communication and service from both 401 Dixie Hyundai and Hyundai Canada. More

My son inlaw came all the way from Pickering to get an overall inspection and brakes serviced on his new but used Hyndai vehicle as I always talk about the exceptional service I get at 401 Dixie Hyundai. overall inspection and brakes serviced on his new but used Hyndai vehicle as I always talk about the exceptional service I get at 401 Dixie Hyundai. I trust fully that Yekin my service advisor and Daimian my mechanic will make sure the vehicle is in perfect working condition and safe for my new 4 month old grandson. Thank you both for the repairs and recommendations. You now have another satisfied customer who will be bringing his vehicle to get serviced there in the future. More