401 Dixie Hyundai

The sales staff were patient and professional. We were able to agree on a deal that was very fair. We were able to agree on a deal that was very fair. More

The service representative was really nice and had a good conversation. Best customer service and value for money. conversation. Best customer service and value for money. More

My Customer Service agent was great at this location. Way better than negative experience at Cooksville Hyundai Way better than negative experience at Cooksville Hyundai More

I must say my experience was outstanding. From the moment I walked in, Crystal greeted me with warmth and kindness, her efficient service truly impressed me. She worked swiftly to address my From the moment I walked in, Crystal greeted me with warmth and kindness, her efficient service truly impressed me. She worked swiftly to address my needs, ensuring that I didn’t have to wait long. The fast pace of todays service was a pleasant surprise. Crystal went above and Beyond to make sure everything was taken care of promptly. Overall, I am pleased with crystals exceptional service she created a welcoming atmosphere that makes car maintenance a breeze. Kudos to the team for their dedication! More

Responded quickly to online queries. Offered drinks. Usually prompt and on time for appoinments. Very friendly staff. Offered drinks. Usually prompt and on time for appoinments. Very friendly staff. More

Exceptional customer service from the moment we walked into 401 Dixie Hyundai including when we picked up our new vehicles. We purchased a vehicle from Trevor S. eight yrs ago and were ecstatic to reconn into 401 Dixie Hyundai including when we picked up our new vehicles. We purchased a vehicle from Trevor S. eight yrs ago and were ecstatic to reconnect with him for our purchase. Trevor knows the minute details of ALL the vehicles. He left no stone unturned when he educated us about the features of what we were interested in. He was reasonable, professional in our negotiations. Trevor consistently demonstrated a desire to make this the most positive experience we could ever have. Kyle P. was the Sales Manager we worked out the final details with. I hope he's recognized for his phenomenal customer service. Professional, extremely knowledgeable and down to earth are words I'd use to describe Kyle. We had several questions after our purchase and Kyle was always available to support us and if he didn't have the answer, he ensured we'd get one in a timely manner. Lastly, Steffan was our Finance Manager. Again, he demonstrated a commitment to helping us get the additional coverage at an affordable price, in a fair manner. These gentlemen are the epitome of excellence vehicle sales and customer service. More

Very friendly, quick always kept me updated. So happy they cleaned my car. Free coffee always makes me happy. So happy they cleaned my car. Free coffee always makes me happy. More

The 401 Dixie Hyundai dealership is very large with a number of vehicles to explore in their showroom. The staff members are friendly and welcoming, and they are very enthusiastic about negotiating a dea number of vehicles to explore in their showroom. The staff members are friendly and welcoming, and they are very enthusiastic about negotiating a deal (sale). As with most dealerships that are trying to maximize profits (i.e. all of them), honesty is a fleeting consideration in the ‘negotiation’ process, even when the customer is well-informed and educated about the product and the process. Most troubling is the lack of commitment to after-sales care and consideration for their customers (at least this customer). Little things mean a lot, and it’s the neglect of the “little things” that should have potential customers considering other purchasing locations (if possible). More

Organized, efficient, really customer focussed, did as expected plus a car wash, polite, use tech to contact customer such as messaging, phone call, reminder, survey expected plus a car wash, polite, use tech to contact customer such as messaging, phone call, reminder, survey More

Jordan in service was awesome. From the moment I dropped off the car and picked it up, he was professional, courteous and helpful. He took his time to make sure everything was clea From the moment I dropped off the car and picked it up, he was professional, courteous and helpful. He took his time to make sure everything was clear, booked a driver without any issues and my car was completed on time and clean. Very happy with my visit. More