401 Dixie Hyundai

Regular customer Mitch Harvie, Lead service advisor knows the true meaning of Customer Service and just how to properly interact with people / customers . Every Mitch Harvie, Lead service advisor knows the true meaning of Customer Service and just how to properly interact with people / customers . Every time I come in for service at this dealership I never feel like I am just a money source to be treated with disrespect in one form or another . People with his mind set are a true asset to the whole dealer service experience and I would very much hope that his employer and supervisor see what an excellent employee they have hired and to hang on to him. Mr. Paul Davis More

Parts Advisor Jairmaine Williams, Parts Advisor is very easy to deal with and does the most he can to help with any parts questions and searches the customer has Jairmaine Williams, Parts Advisor is very easy to deal with and does the most he can to help with any parts questions and searches the customer has, I would say he takes pride in his down to earth approach when attending with customers needs. I would hope that his employer/ supervisor understands just what sort of solid customer service he brings to the parts counter. Mr.Paul Davis, Customer More

First time Hyundai Buyer I have bought many vehicles in the past and have never been as satisfied as i was after purchasing my new Hyundai Santafe from 401 dixie. They went ab I have bought many vehicles in the past and have never been as satisfied as i was after purchasing my new Hyundai Santafe from 401 dixie. They went above any beyond my expectations to make sure that the all of the accessories were installed correctly and that the vehicle was ready to my satisfaction upon delivery Ken was very assertive when it came to explaining all the features of my vehicle and also helped me set up my phone to the bluetooth i will definately buy another vehicle from this dealership More

Trever Shirley helped me trade in seamlessly! ! I traded in my Elantra and Trever Shirley was so helpful, knowledgeable and informative. The entire process was so easy and I literally drove off the I traded in my Elantra and Trever Shirley was so helpful, knowledgeable and informative. The entire process was so easy and I literally drove off the lot without paying a cent. I couldn't ask for more. Thanks so much Trevor. I love the newer Elantra. Beautiful car. I'm a life long Hyundai fan. Trever better not leave because I need him. I'm coming back when my car starts getting old. Thanks again! More

Extreme Satisfaction!! Thanks to Mr. Trevor Shirley it was a real awesome experience at 401 Dixie Hyundai and so the purchase was made. He made me feel very comfortable rig Thanks to Mr. Trevor Shirley it was a real awesome experience at 401 Dixie Hyundai and so the purchase was made. He made me feel very comfortable right of the bat, he was very considerate and attentive to all my needs and concerns. His knowledge and experience made it easy to make the final decision. I will be recommending him every single chance I get. Also, Mark Martin and Alejandra Pulido took the final stages of my purchase to the next level by making me feel very welcomed to the Hyundai family. Thank you to all who made this experience perfect for me!! Tracy More

401 Dixie review Friendly,knowledgable and very quick to deliver new car. Kang was very thorough at the time of delivery showing me how every option in the new Santa F Friendly,knowledgable and very quick to deliver new car. Kang was very thorough at the time of delivery showing me how every option in the new Santa Fe worked. At the time of delivery we noticed that the front washers were not working. The car was taken in right away and the problem was resolved very quickly. It was explained to me that they were only frozen. I would definitely recommend this dealer to my friends an family. More

Unbelievable Experience! This is our 1st time in over 10 years shopping for a new vehicle and from the get-go we had the most fabulous experience. We walked onto the lot and This is our 1st time in over 10 years shopping for a new vehicle and from the get-go we had the most fabulous experience. We walked onto the lot and Maria O. came out and greeted us and she knew right away what we were looking for. We have been debating for 2 years as to what to buy and have been sort of looking but the experience that we had and the connection we had right away with Maria and Mark, the manager provided for us was outstanding. They treated us like family, came to us with an offer that we could not refuse and within a day we decided, these were the people that we would do business with, we did not need to look elsewhere. Thank you so much for making us feel comfortable and actually taking us out right away for a road test, I don't think I have walked onto a car lot where they are willing and able to take you out right away without any questions. You guys are the best! More

Excellent Customer Service (even after the sale). My buying experience of a used 2014 Kia Rondo with Kang Wei at 401/Dixie Hyundai is excellent. I have to admit that the fact both of us are immigrants My buying experience of a used 2014 Kia Rondo with Kang Wei at 401/Dixie Hyundai is excellent. I have to admit that the fact both of us are immigrants from Taiwan makes our communication easier and smooth, but it is his friendliness, and being straightforward with customers, and most importantly, great customer services that made me want to spend my time to write this review. Long story short....after a week of driving the car, I've noticed a crack on the front grill and that part of the left side front bumper was actually loosely secured. In my mind, I was worried, because these problems are something I overlooked during my inspection when I went to pick up my car. After getting in touch with Keng, he immediately asked me to bring back the car, so the dealership will take care of it. Once I brought my car back, after a quick inspection by Keng and his manger and the bodyshop technician, Keng and his manger Greg easily agreed to look after it by placing a new order of the part and replacing the front grill. I know it is a bit of hassle for me to bring my car back another time to get it repaired, but I'm sure there would be other dealerships out there that will not keep their promises of looking after the car had problems arisen once the sale is over. I'm truly glad that I don't need to get into any argument with anyone to get my newly-purchased used vehicle fixed. As for my wife, she likes that there is a diaper change station inside the washroom which comes handy when we need to change the diaper for our baby. So again, I will not hesitate to recommend my friends about 401 Dixie Hyundai and that Keng kept his promise that he will take care of the problems reasonably even after the sale is over. Victor More

First time buying a Hyuandai and the experience was great! Both my wife and I were very happy with the sales team and the new Hyundai Genesis sedan. Violet and Greg helped with the purchase and intro to the ca Both my wife and I were very happy with the sales team and the new Hyundai Genesis sedan. Violet and Greg helped with the purchase and intro to the car's technology and they were both great. And the car? Wow! Thank you guys again. More