Tony Yang | Page 41

People make the Difference! After looking for a vehicle for three weeks I was frustrated and confused by the baffle-gab I went through. I visited the website for Mercedes London After looking for a vehicle for three weeks I was frustrated and confused by the baffle-gab I went through. I visited the website for Mercedes London then went to the dealership, where I spoke with Tony Yang. No confusion, no BS. Simple, straight-forward answers to my questions with no "sugar coating". When I asked a question about a tiny detail on the car, he went out of his way and found the answer. Now, three weeks later, I am thrilled with the car. It does everything I was told it would do, and doesn't do what I was told it wouldn't do. The best car-buying experience I have had! Stew Bell More

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Excellent customer service Six years ago I purchased a luxury vehicle from a competitor. The entire buying experience, from sales to service, was unpleasant. I was always mad Six years ago I purchased a luxury vehicle from a competitor. The entire buying experience, from sales to service, was unpleasant. I was always made to feel as though the sales associate/dealership was doing me a favour instead of the other way around . I am extremely pleased to say that my recent experience with Tony Yang and the staff at Mercedes-Benz London was exceptionally positive. Tony was very knowledgable about the product line. He helped me to select the perfect GLA 250 and went above and beyond to locate it for me. Tony remain in constant contact by phone and email until my vehicle arrived. He took the time to review all of the features and ensure that I was 100% satisfied with my purchase. He was also very helpful in working out the logistics of "passing through" our previous vehicle, that we could realize some tax savings . I would not hesitate to recommend Tony and Mercedes Benz London to family and friends. More

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new car purchase experience was trouble free, courteous and very professional with excellent instruction about the vehicle and its operation as well as follow up on my experience was trouble free, courteous and very professional with excellent instruction about the vehicle and its operation as well as follow up on my purchase More

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Simply the best.. Tony Yang was most helpful with the purchase of my new C300, the 6th Mercedes Benz I have owned since 1979. I have had my Mercedes serviced by the ex Tony Yang was most helpful with the purchase of my new C300, the 6th Mercedes Benz I have owned since 1979. I have had my Mercedes serviced by the excellent team headed by Dave McVittie and Markus Widmer which is why I continue to be a loyal MB customer. As a salesman Tony ranks right up there with the best. He is a pleasure to deal with and his product knowledge, professionalism and willingness to go the extra mile to explain even the smallest details made the purchase seamless. I buy Mercedes because they are simply the best and Tony exemplifies this. Keep up the good work. Dr. McKillop More

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Straight forward sales and service Enjoy straight forward business approach to sales and service. Did not buy last GLK from London dealership because at that time the customer was not i Enjoy straight forward business approach to sales and service. Did not buy last GLK from London dealership because at that time the customer was not important to Mercedes London. But things have changed since then with the new ownership. They helped us with the few problems we had with the old vehicle and lam looking forward to continued good relationship with the new one. More

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Excellent Service I was extremely satisfied with my experience at Mercedes-Benz London. Tony Yang was a great person to work with when selecting my car. He was very k I was extremely satisfied with my experience at Mercedes-Benz London. Tony Yang was a great person to work with when selecting my car. He was very knowledgeable, yet not pushy. He went above and beyond to ensure all my questions were answered and the sale went smoothly. Katrina from the Finance Department was also very helpful and lovely to work with. I would definitely recommend Tony and Mercedes-Benz London to anyone in the market for a new car. More

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Great Job Tony Yang and MBL I found Tony Yang's professionalize and ability to keep the sales process simple and transparent refreshing in a business fraught with suspicion. Givi I found Tony Yang's professionalize and ability to keep the sales process simple and transparent refreshing in a business fraught with suspicion. Giving us a tour of the facility, introducing the staff and GM that would be important to us over the life of our vehicle assured us that we made the right decision to purchase from Tony and MBL. More

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Very good experience at MB we met Mike at a social engagement and he was telling us about the MB vehicles. As a result we arrived at the dealership and saw the GLK 250. We too we met Mike at a social engagement and he was telling us about the MB vehicles. As a result we arrived at the dealership and saw the GLK 250. We took the veihicle for a test drive without a salesperson along which makes the experience relaxing. This allowed us to test drive the vehicle without interference. We decided to purschase the vehicle and Mike made the process very easy. On the day of pickup we met with Tony and he showed me the vehicle in more detail. We had dealt with Tony in the pass and had a positive experience. Tony is well verse in the GLK 250. He knew this vehicle inside and out. He set up our cell phones as this was new to us. He understood that giving us too much at once was not productive so after the basics we were on our way. Tony wanted us to be happy and encouraged us to call any time with questions and he would help out. Tony is a very good ambassador for MB. More

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Best in town I purchased a C300 2015 from this dealership a months ago and was extremely happy with the quality of customer service I received during the sale proc I purchased a C300 2015 from this dealership a months ago and was extremely happy with the quality of customer service I received during the sale process. Tony Yang, the sales consultant was very helpful in finding the right car for me, allowed me to test the car as much as I wanted, was able to give me the discount I wanted to complete the deal. He was very patient and allowed me the time to think about it and to assess my options. He was also very truthful and accurate in his estimates for the value of the car and I did not find any hidden fees when I was finalizing the deal. More

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Excellent Sales Experience I had an excellent experience in regards to purchasing my first vehicle from London Mercedes-Benz. Tony Yang was my sales rep. who worked with me to n I had an excellent experience in regards to purchasing my first vehicle from London Mercedes-Benz. Tony Yang was my sales rep. who worked with me to not only get the right vehicle for me but also a price that I was content with. Tony was very informative and took time to explain all of the features my vehicle had to offer. I live a bit of a distance from London and was grateful that Tony as well as Kristina Wong were accommodating for this. I am still on cloud nine with my new car! It was my first vehicle purchase at Mercedes-Benz London with Tony and will not be my last! Denise F. More

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