Tony Yang | Page 31

Amazing from start to finish We were hesitant to come by at first, but was quickly welcomed and greeted by Tony. He walked us through everything and was able to bring in the car w We were hesitant to come by at first, but was quickly welcomed and greeted by Tony. He walked us through everything and was able to bring in the car we wanted from another dealership. We got our dream car in a week and we couldn't be any happier. We are glad we stopped in and super impressed with Tony's service. More

Report | Print

Great experience Tony was able to get me into the perfect car quickly and hassle free. He spent lots of time going over the features and helped us pick the perfect car Tony was able to get me into the perfect car quickly and hassle free. He spent lots of time going over the features and helped us pick the perfect car at the end of the day. Highly recommended!! More

Report | Print

Exceptional customer service from Markus My experience with Markus has been exceptional. A few times I’ve had issues with my vehicle that needed servicing (windshield crack, flat tire) and bo My experience with Markus has been exceptional. A few times I’ve had issues with my vehicle that needed servicing (windshield crack, flat tire) and both Tony and Markus have been very accommodating in getting me in and out. The communication is excellent and I appreciated how they drove to my work to drop my car off, which made my life a lot easier. The customer service from Markus is definitely next-level and what you should expect from a high end dealership. Markus is also friendly and quick to respond. Based on my experience here, I would definitely recommend this dealership and consider buying another vehicle from them again. More

Report | Print

Great experience!!! Very impressed with the way we were treated like family rather than a customer. Tony's approach to helping my wife and I select the perfect car cannot Very impressed with the way we were treated like family rather than a customer. Tony's approach to helping my wife and I select the perfect car cannot be understated. He listened to all of our concerns, our wants, and most importnantly what we didn't want in a car. He would answer our calls at all hours even after the dealership was closed, and never gave us the "hard sell". It allowed us to feel confident that we were making the right decision in buying a Mercedes-Benz, and more so that we were buying it from the right sales person. I read many reviews online and it shows that we are not alone in how we feel about Tony, his reviews stand head and shoulders above the rest. Good job young man, keep up the good work! More

Report | Print

Easy and pleasurable purchase experience I found the ideal build for the Mercedes I wanted. Small problem: I am in Toronto and the car was in London. Problem? Not even a little. Mike Mar I found the ideal build for the Mercedes I wanted. Small problem: I am in Toronto and the car was in London. Problem? Not even a little. Mike Maric kindly stayed late to allow me to get to the dealership to see the car. The deal they made was reasonable and the negotiation process was a pleasure. Tony delivered the car to me in Toronto and spent all the time I needed and then some to get comfortable - right down to programming the garage door opener. Cannot say enough about the process being smooth and pleasant. More

Report | Print

good sales - can improve service Tony from sales was fantastic and unfortunately, has had to jump in to help with the service side as well. Service team not very helpful or thorough. Tony from sales was fantastic and unfortunately, has had to jump in to help with the service side as well. Service team not very helpful or thorough. Missed items that car was taken in for, even after reminder and then not accommodating to take care of customer. More

Report | Print

Absolutely the Best Buying Experience I have ever had !!! Tony Yang was an absolutely exceptional sales representative. Very knowledgeable, professional, prompt and his communication and follow up were the be Tony Yang was an absolutely exceptional sales representative. Very knowledgeable, professional, prompt and his communication and follow up were the best of the best. I asked Tony to provide me with a stack of business cards, as he is the only industry rep I will recommend to any of my customers and friends. All others involved with this transaction were all top quality people as well. I will be back for the next vehicle for sure !!! More

Report | Print

Caring service Tony and all of the gang made me feel that they were working with me and not trying to squeeze every dollar out of me. I'm satisfied return customer. Tony and all of the gang made me feel that they were working with me and not trying to squeeze every dollar out of me. I'm satisfied return customer. Thanks. More

Report | Print

Fantastic Every one that we dealt With at London Mercedes was very knowledgeable and helpful. It was a very pleasant experience and I would defiantly deal with Every one that we dealt With at London Mercedes was very knowledgeable and helpful. It was a very pleasant experience and I would defiantly deal with them again. I would highly recommend them to anyone! More

Report | Print

Tony Yang and Mercedes London - Great service The dealership had a car advertised that I was interested in so I contacted the dealer by email. Tony responded very quickly. I asked for details on t The dealership had a car advertised that I was interested in so I contacted the dealer by email. Tony responded very quickly. I asked for details on the car and he went out of his way to take a video of the entire car and verbal description and post t to you tube so that I could get a real time image of the car. Nice touch!!! I then made contact and we scheduled a meeting the following day. Both of us were prompt and on time and he personally met me at the entrance, introduced himself and initiated the process of a potential trade in with his manager and a test drive for the car. He explained the features as best he could , since it was not a Mercedes, and we came back to conclude our deal. The negotiations were simple and clean and done in 5 minutes, literally. Tony introduced me to the Used Car Sales Manager, which rarely happens and the rest of the staff that were looking after the transaction. Everyone was exceptional When I came back the following week to pick up the new car, Tony met me again and guided me through the process to conclude the deal. Tony made it exceptional easy for me and I would highly recommend him to my family and friends if they were looking for a car to purchase. He is professional, polite and courteous and one of the best sales representatives I have had the pleasure to meet. More

Report | Print