Tony Yang | Page 30

High end service that you would expect from the best From the initial point of contact I felt like there was a added value to dealing with Mercedes - their customer service ! Warren exemplifies, to me, From the initial point of contact I felt like there was a added value to dealing with Mercedes - their customer service ! Warren exemplifies, to me, what a Mercedes dealership should be to its customers. And that is high quality service. To me, that means constant contact, answered questions and requests, personal service and a respectful and professional attitude. Warren carries all of these qualities - he’s certainly found his calling of representing high end products/services - because he knows how to establish and maintain relationships with these clients. More

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Out of the blue Two years ago, I was looking for a GLK250 to match our existing 2014 Glk that we love so much. I visited the London store in response to an on line a Two years ago, I was looking for a GLK250 to match our existing 2014 Glk that we love so much. I visited the London store in response to an on line ad. To be honest, I was disappointed that the vehicle advertised was not available. I'm unable to share how that came about, but we wrote it off as an error. However, this September, I was in the area working when I thought I would give the dealership another try. Instead of being motivated by an ad, I was about to "cold call" as a customer off the street. The very nice receiptionist greeted me and asked how she could help me. I asked for someone in CPO used car sales, and within seconds, Tony Yang appeared. It must have been the way the stars were aligned as Tony was taking in a GLK 250 on trade as we spoke. Within an hour we struck a deal and I was provided details on when i could see the car and what work will be done to bring the car back to just like new condition. While there were a few minor hiccups during the delivery process, it all worked out in the end. More

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Tony made my purchase very easy! He was a pleasure to work with and professional! He listened to my needs and was able to get my the exact car I wanted! work with and professional! He listened to my needs and was able to get my the exact car I wanted! More

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Great Overall Experience! As a first time Mercedes owner...I have to say that the experience was great. Tony Yang was very knowledgable, informative and friendly...working very As a first time Mercedes owner...I have to say that the experience was great. Tony Yang was very knowledgable, informative and friendly...working very hard to find the right vehicle for me. As well, Katrina Wong was also wonderful to deal with. I'd highly recommend the London MB Dealership! More

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Excellent customer service! This was my first time dealing with Mercedes-Benz London and it honestly couldn't have been any better. Tony was so friendly, informative and timely i This was my first time dealing with Mercedes-Benz London and it honestly couldn't have been any better. Tony was so friendly, informative and timely in getting back to me with all my questions. Katrina was swift in helping me deal with the financials and the insurance. My car buying experience was smooth and I was able to drive away in an amazing new 2020 GLE. More

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Another Mercedes-Benz Thank you Tony Yang. Your prompt response in replying to my phone call about a new vehicle you had even on your day off shows the commitment you have Thank you Tony Yang. Your prompt response in replying to my phone call about a new vehicle you had even on your day off shows the commitment you have for your customers. I enjoyed buying this vehicle from you. When I can trade a vehicle back in and buy a new one in 15 minutes is what I like!! Thanks again. My number one salesperson! Thanks Katrina Wong for having the paperwork completed and for the new umbrella! More

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Trusted and Exceptional Experience This is our 6th Mercedes vehicle purchased through Tony Wang. We count on Tony's knowledge, professionalism, respect and integrity to guide us throug This is our 6th Mercedes vehicle purchased through Tony Wang. We count on Tony's knowledge, professionalism, respect and integrity to guide us through the selection and purchase process and Tony rises to the occasion each time. No surprise there!! Tony checks all the boxes for anyone looking to purchase a Mercedes vehicle. More

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MB A250 Excellent experience. Friendly. Very attentive. Able to get me a car with very little notice. (I had a very short timeline). Able to het a good discou Excellent experience. Friendly. Very attentive. Able to get me a car with very little notice. (I had a very short timeline). Able to het a good discount and a good price on rims and snows up front. Overall experience couldn’t have been better. Tony Yang was particularly helpful. More

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We leased our second car from same dealership!! This is the 3rd Benz we have purchased and 2 of them from Mercedes Benz London because our experiences have been great. We live in Toronto and after This is the 3rd Benz we have purchased and 2 of them from Mercedes Benz London because our experiences have been great. We live in Toronto and after few texts, few phone call and an email, everything was ready to pick up the new car. We got there, returned our old lease and picked up our new car in less than 1 hour. There is no back and forth making deals and Tony Yang just got it done this time yet again. I definitely recommend this dealership and Tony Yang and will go back for my next car. More

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Professional and no B.S! I gave five stars because the dealership and staff at Mercedes Benz London made the process of buying a new vehicle and taking our old one in on trade I gave five stars because the dealership and staff at Mercedes Benz London made the process of buying a new vehicle and taking our old one in on trade the best experience we have ever had. So easy! So relaxing! No gong show or B.S. We trade every 90,000 to 100,000 and have only considered getting the same vehicle once. I will honestly get another MB in 90,000km and more than likely be a MB custodies life. I LOVE my new vehicle. GLC300 More

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