Teri Lorenzen | Page 10

Grande Prairie Volkswagen responded

Dear Mjmiller123, We are overjoyed to receive your excellent feedback! It's fantastic to know that the dedication of our team, including Shawn Turcotte, Daniel Bartlett, Teri Lorenzen, NavPreet Kaler, and Jessica Steppke, made your entire experience with us great. Going the extra mile, like arranging a test drive after hours, is part of our commitment to exceptional customer service. Your complete satisfaction with the sales price transparency, purchase time, and finance experience is what we aim for every day. We're grateful for your recommendation and are delighted that you found our staff to be competent and helpful. Thank you for choosing Grande Prairie Volkswagen for your new vehicle purchase. We look forward to serving you again and continuing to provide the same level of service you've come to expect. Warm regards, The Grande Prairie Volkswagen Team

Grande Prairie Volkswagen responded

Dear wasper, Thank you for such a fantastic review! We are thrilled to know that you found our dealership a nice and friendly place and that you are satisfied with how your car purchase was handled. It's rewarding to hear that Paige Shelton and Teri Lorenzen provided you with a transparent sales process and a positive trade-in and finance experience. We're honored by your intention to recommend us to your friends. Referrals are the highest compliment we can receive, and we are committed to providing the same excellent service to everyone who visits Grande Prairie Volkswagen. We appreciate your support and look forward to serving you and your friends in the future! Warm regards, The Grande Prairie Volkswagen Team

Grande Prairie Volkswagen responded

Dear jadenterry98, We're absolutely thrilled to hear about your fantastic experience with Teri, Manny, and Michael at Grande Prairie Volkswagen! Your enthusiastic shout-out is a testament to their dedication to making your buying process not just easy, but also enjoyable. Knowing that you're incredibly excited and happy with your 2023 Taos brings us immense joy. Your complete satisfaction with every aspect of the sales and finance experience is what we strive for with every customer. Thank you so much for your recommendation and for sharing your experience. We hope you have many great adventures in your new Taos, and we look forward to being there for you whenever you need us. Best wishes, The Grande Prairie Volkswagen Team

Grande Prairie Volkswagen responded

@roman.elazar, Thank you for the fantastic review and for the five-star ratings across the board! We're thrilled to hear about your positive trade-in experiences and that you've found our team, especially Teri Lorenzen and Franklin Manyika, to provide friendly and courteous service. It's our goal to ensure a smooth and hassle-free process for our customers, and we're delighted to know we have met this mark with you. We truly appreciate your recommendation and look forward to assisting you with any future vehicle needs. Warm regards, Nathan Wheeler Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

mswhynot, Thank you for sharing such a glowing review of your experience at Grande Prairie Volkswagen. We're delighted to know that our team, including Sarah, Brad, Shawn, Teri, and Mickaela, contributed to a warm, friendly, and pressure-free environment for your vehicle purchase. It's great to hear that our service department also played a part in making your experience exceptional, especially with the detailing of your vehicle. We always strive to be helpful and provide answers to all your questions. Your high recommendation and 10/10 rating mean a lot to us. We appreciate your support and look forward to serving you again in the future. Best regards, Nathan Wheeler Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

Dale Mackey, Thank you for taking the time to share your great experience with us. We're delighted to hear that Paige Shelton, Teri Lorenzen, and Corey Lavoie provided you with wonderful service during your visit for a new vehicle. It's always our goal to make every customer's experience a memorable one, and we're thrilled to know we've succeeded with you. Your willingness to refer others to our dealership is the highest compliment we can receive. We appreciate your support and look forward to welcoming anyone you refer to Grande Prairie Volkswagen. Best regards, Nathan Wheeler Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

bferg, thank you for sharing your wonderful experience with us! We're thrilled to hear that Sarah provided exceptional service, keeping you informed and ensuring comfort for your little one. We understand the importance of those small gestures, and we're glad to know they made a difference. Your recommendation means a lot to us, and we'll make sure to pass on your kind words to Sarah and the team. Best regards, Nathan Wheeler Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

Sam, thank you for the wonderful feedback! We are thrilled to hear that you found our team friendly and helpful, especially Teri, Mickaela, and Sarah. It's great to know that you appreciated the extra touches like our hot chocolate and coffee machine. We strive to provide a comfortable and welcoming environment for all our guests. We hope to serve you again in the future. Best wishes, Nathan Wheeler Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

Thank you, Fasenko, for sharing your experience with us. We're thrilled to hear that Corey provided you with exceptional service, especially considering the distance factor between Edmonton and Grande Prairie. It's important to us that our customers feel informed and supported throughout the entire buying process. We're glad Corey exemplified this, and that he kept in touch after your purchase to ensure you were fully satisfied. Your kind words have been shared with Corey, Brad, Shawn, Teri, and the entire team. We look forward to serving you again in the future and appreciate your recommendation! Safe travels in your new vehicle! 🚗✨🙏🏼

Grande Prairie Volkswagen responded

Hello Stefanie, Thank you for taking the time to share your experience with us! We're thrilled to hear how much you enjoyed working with our team, especially Paige, Michael, and Teri. Our main goal is to create a welcoming environment and work hard to meet all your needs—so your kind words mean the world to us! We're especially delighted to know that you're loving your new Atlas. It's a fantastic vehicle, and we're confident it will serve you well. We look forward to the opportunity of working with you more in the future. Whether it's for servicing your Atlas or any other needs you may have, we're here to assist. Best regards, The GP Volkswagen Team