Romeo Nissan | Page 39

Excellence The parts and service team at Lexus of London consistently exceed my every expectation, providing me with the expertise and service options necessary The parts and service team at Lexus of London consistently exceed my every expectation, providing me with the expertise and service options necessary to keep my older vehicle running like new. You'd be hard pressed to find a more courteous, responsive group of people in any industry. Service Manager Adam McCallum, Service Advisors Romeo Nissan, Karen Campbell, Drew Paille and Parts experts Al Farmer and Andy Ziegler are true professionals, keep up the great work! More

Report | Print

very satisfied This is my second Lexus and I have always driving to London for my seri icing. I am very satisfied. All the staff are friendly and helpful. This is my second Lexus and I have always driving to London for my seri icing. I am very satisfied. All the staff are friendly and helpful. More

Report | Print

Phenomenal service as always Karen and the team were accommodating when I asked if the service could be completed slightly sooner than quoted. I always leave this dealership fee Karen and the team were accommodating when I asked if the service could be completed slightly sooner than quoted. I always leave this dealership feeling appreciated and the service department has exceeded my expectations time and time again. I can't thank you enough! More

Report | Print

Excellent service! Great experience with a needed 55,000km tune-up! Thorough inspection and rationale given for needed work. Done in a timely fashion and car was cleaned Great experience with a needed 55,000km tune-up! Thorough inspection and rationale given for needed work. Done in a timely fashion and car was cleaned and detailed! Thank you! More

Report | Print

2017 Lexus NX300h purchase From the time you walk in the door, the attention given to a customer (or potential customer) is excellent with no hard sell coming at you. . Sue V From the time you walk in the door, the attention given to a customer (or potential customer) is excellent with no hard sell coming at you. . Sue Vincent really was helpful in finding the right model for my purposes. ., Kylie had all the paperwork waiting for me (ably assisted by lindsay) very soon after my trade in was assessed--brought in the trade in, went to lunch, and everything was ready to sign upon my return. . . Even Romeo came out to congratukate me on the purchase. I know I am in good hands with Lexus of London The settings and Navigation were clearly explained by a personable and knowledgeable young delivery specialist ( i think that is the title and that her name is Lauren). I was able to do easily manage my own further customizing at home, consulting the book only once (to lower the heads up on the windshield just a notch) More

Report | Print

First Lexus Purchase Out looking at used cars, we stopped by Lexus on a whim, my wife always wanted a Lexus. Staff were busy but we were welcomed and ensured someone woul Out looking at used cars, we stopped by Lexus on a whim, my wife always wanted a Lexus. Staff were busy but we were welcomed and ensured someone would be with us soon. We were introduced to Rick. Rick was very helpful and courteous, he understood we were just beginning to look and were thinking used. Rick took the time to answer all our questions in a friendly, professional manner and recommended a vehicle based upon our conversation. Rick is an excellent communicator with a no pressure sales approach and we ended up purchasing a new vehicle for my wife on that day. Our overall experience at Lexus of London was exceptional, staff are very attentive from initial greeting to taking delivery of the vehicle. We highly recommend Rick and Lexus of London. Already considering our next Lexus purchase and will be dealing with Rick again. More

Report | Print

Great experience with executive package I recently purchased the executive package to give my NX a freshening up. When I got it back it looked amazing. It looked as it did when I bought it. I recently purchased the executive package to give my NX a freshening up. When I got it back it looked amazing. It looked as it did when I bought it. They got the salt stains out of the carpet and clean the interior beautifully. Will definitely be taking it back there again More

Report | Print

GS 350 Excellent service is the standard here. The best treatment whether it's for an oil change or a big service job. They work hard to earn the trust and b Excellent service is the standard here. The best treatment whether it's for an oil change or a big service job. They work hard to earn the trust and business of their customers. More

Report | Print

Thank you Romeo !!! Thank you for arranging the service on my RX and the ability to have a loaner for the weekend ! We appreciate the service. Always so accommodating. Thank you for arranging the service on my RX and the ability to have a loaner for the weekend ! We appreciate the service. Always so accommodating. More

Report | Print

Always friendly and accommodating Prompt response to appointment requests Polite professional appearance of staff and impeccably clean, attractive facility Never have had to go back Prompt response to appointment requests Polite professional appearance of staff and impeccably clean, attractive facility Never have had to go back to correct work done More

Report | Print