513 Reviews
Write a Review513 Reviews of Romeo Nissan
February 21, 2019
i Keep Coming Back! This dealer and staff, make it clear, that your satisfaction, is there goal. The process, is made, as effortless, as possible. 'I keep coming back' This dealer and staff, make it clear, that your satisfaction, is there goal. The process, is made, as effortless, as possible. 'I keep coming back' More
Other Employees Tagged: Andy Ziegler , Allan Calvert, Kylie Ellis, Henry Gao, Lauren Rossini, Sue Vincent, Kevin Gittens
February 20, 2019
Maintenance Service plus Tire Replacment. Maintenance Service plus Warranty replacement of a Brand New Winter tire that picked up a nail and was too close to the Sidewall for a repair. Boy am Maintenance Service plus Warranty replacement of a Brand New Winter tire that picked up a nail and was too close to the Sidewall for a repair. Boy am I every glad my new Michelin tires came with a 3 year warranty. More
Other Employees Tagged: Karen Campbell
February 12, 2019
Excellent Sales Staff, Service Department, Stand Behind Prod Great Sales and Service staff specially Natalie Marsh who made purchase very easy for me. I bought Pre-owned Lexus ES350 last week. It was a great Great Sales and Service staff specially Natalie Marsh who made purchase very easy for me. I bought Pre-owned Lexus ES350 last week. It was a great purchasing experience with Lexus of London. I had two Lexus options to choose from: one was in Ottawa that I saw and one was in this dealership. Natalie, Lauren and Stephanie made this purchase very easy for me by giving me confidence and peace of mind. They delivered the car at my house all the way from London to Mississauga, the very next day. After delivery, I found windshield crack and windshield sprayer not working. I contact back to Natalie and she coordinate with Lauren and Stephanie to have my issue resolved. Stephanie talked to Service manager and she arranged a loaner car with driver name Rob all the way from London to Mississauga second time to take my car back for repair. It made me feel very comfortable and this took away a lot of stress from me and save my work time. I never had this kind of service before in the past when I bought pre-owned car. They replaced the windshield and fix the spray problem. This courtesy service was extremely helpful and stress free for me. In short, I would say Lexus of London is the best dealership who will stand behind their product and make every effort to make your purchase less successful and easy Natalie, Lauren and Stephanie were very helpful all along. Thanks to all of you specially Natalie. I would highly recommend anyone who is looking to purchase Lexus or Toyota to buy from here. Distance does not matter to them. Buy with confidence. Rehan From Mississauga More
Other Employees Tagged: Stephanie Shearsby , Natalie Marsh, Lauren Rossini
January 31, 2019
Excellent Service I am happy to bring my car in for service to Lexus of London. They are always friendly, willing to help with my question and I feel I am reasonably ch I am happy to bring my car in for service to Lexus of London. They are always friendly, willing to help with my question and I feel I am reasonably charged for the work performed. I will continue to bring in my car for service. More
Other Employees Tagged: Karen Campbell
January 31, 2019
A very professional dealer. I have purchased 2 cars from this dealer and have very little problem with the 2 Lexus I bought from them. However, I did have to go back for a radio I have purchased 2 cars from this dealer and have very little problem with the 2 Lexus I bought from them. However, I did have to go back for a radio and USB power port issues and they handled my 2 service calls with great care, professionalism.and resolved the issues properly. I highly recommend this car and this dealer.. More
Other Employees Tagged: Henry Gao, Jack Ji, Cheriss Marson
January 25, 2019
Very satisfactory service Regular maintenance service for my LS400 and the work was completed on time without any problems. Service rep. was competent, polite and professiona Regular maintenance service for my LS400 and the work was completed on time without any problems. Service rep. was competent, polite and professional. This gives us confidence in the Lexus organization. More
Other Employees Tagged: Karen Campbell
January 22, 2019
Prompt, friendly service. Highly recommended! The staff at Lexus of London always go the extra mile to take care of you! Romeo is always very knowledge about the vehicles he works on and is except The staff at Lexus of London always go the extra mile to take care of you! Romeo is always very knowledge about the vehicles he works on and is exceptionally warm and welcoming! More
Other Employees Tagged: Nathan (reception)
January 21, 2019
Lexus London Dealership. This is a clean, professionally run dealership. The showroom/waiting area is exceptionally well maintained so that makes it pleasant for customers to This is a clean, professionally run dealership. The showroom/waiting area is exceptionally well maintained so that makes it pleasant for customers to wait for their vehicles. They always offer a courtesy vehicle if you want to go shopping rather than sit around. The employees are always friendly and courteous. The service is top notch and nothing is pushed to sell more than you require. You vehicle is always cleaned inside and out. Customers come first. Highly recommended. PS: Of course my RX-350 is beyond reproach for comfort and style, which adds to the pleasing experience.. Regards, Jim MacLeod. More
Other Employees Tagged: Chris Pinelli , Allan Calvert, Henry Gao, Sue Vincent
January 19, 2019
2000 Problems From the first phone call to the last handshake I was treated with respect and professional courtesy . I was told the results of the diagnostics ,wh From the first phone call to the last handshake I was treated with respect and professional courtesy . I was told the results of the diagnostics ,what the repairs would be,the time frame and an estimated cost as well as provided with a new loaner . Henry and the rest of the service staff are great and I highly recommend Lexus of London to anyone for all your auto needs. More
Other Employees Tagged: Henry Gao
January 18, 2019
Lexus of London as always I was provided outstanding service. I cannot emphasize enough what a pleasure it is to be a customer of Lexus of London. Amazing! as always I was provided outstanding service. I cannot emphasize enough what a pleasure it is to be a customer of Lexus of London. Amazing! More
Other Employees Tagged: Allan Calvert, Zaid Joudah

