Romeo Nissan
Romeo Nissan at Lexus of London

Romeo Nissan

Service Advisor

Lexus of London

1065 Wharncliffe Rd S
London, ON N6L 1J9

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5.0
495 Reviews
5.0

495 Reviews

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495 Reviews of Romeo Nissan

June 06, 2025

Dealership Rating
Employee Rating

Was thorough with the walkthrough of information and payments which helped us make informed and confident decisions. More

by S
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Chris Pinelli, Rick Watson

May 18, 2025

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Shanna and the staff always keep our vehicles in great running condition. Romeo has a great team. More

by Keith
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Recommend Dealer
Yes

Other Employees Tagged: Shanna McQuarrie

May 19, 2025

Lexus of London responded

Hi Keith, thank you for taking the time to share your experience. We're glad you hear that our Service team at Lexus of London has been able to deliver a great service experience so far. We very much look forward to serving you again soon at your next service visit.

May 18, 2025

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I have owned a Lexus for many years now and always receive exceptional service. The communication is prompt and professional. They do what they can to make the service of my vehicle seamless including More

by Brenda
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Recommend Dealer
Yes

Other Employees Tagged: Dale Craig

May 19, 2025

Lexus of London responded

Hi Brenda, thank you for sharing your experience at Lexus of London. We're happy to hear that it's been a seamless service experience so far. We work hard to ensure our guests are kept informed at all times, and we pride ourselves in representing the Lexus brand. We truly appreciate you choosing Lexus of London, and we look forward to serving you again at your next service visit.

May 10, 2025

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Employee Rating

Romeo Explains the required services so I leave confident my car is in good condition More

by Najet Hassan
Service Price Transparency
Service Communication
Recommend Dealer
Yes
May 15, 2025

Lexus of London responded

Hi Najet, thank you for taking the time to share. We're glad to hear that Romeo and our Service team were able to assist during your service visit. We look forward to welcoming you back to Lexus of London for your next service.

April 13, 2025

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The dealership is always courteous and professional. Mr. R Nissan explained my repairs, he prioritized the importance of these repairs and set up my appointment. I will not hesitate to call or see him f More

by Frank60
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Recommend Dealer
Yes

April 12, 2025

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Lexus is an outstanding car company on its own merit and has the reputation to back this up from its many impressed customers, like my family and myself. Where Lexus of London further exceeds the high expec More

by Ed582
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Recommend Dealer
Yes

March 28, 2025

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Extremely friendly and knowledgeable in all departments and cares very much about their clients experience. We would highly recommend Jillian Cook as an advisor, she was very patient and took a lot of tim More

by louisewatson54
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Recommend Dealer
Yes

Other Employees Tagged: Stephanie Shearsby, Dale Craig, Jillian Cook, MacIsaac Steve , Mara at the front desk. Very nice

February 28, 2025

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Romeo makes every effort to make things right, even when the situation introduces hurdles out of his control. Thanks for everything. More

by KP
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Recommend Dealer
Yes

February 28, 2025

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Excellent customer service and exceptional service from Jillian Cook. She went above and beyond to walk me through getting the exact car I needed. More

by DonnaL
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Recommend Dealer
Yes

Other Employees Tagged: Dale Craig, Jillian Cook

February 21, 2025

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The overall commitment from the staff exceeded my expectations. Shannon in Service was fabulous, understanding, helpful and kind. Many staff were involved in our situation either on the phone or in More

by 123johnsonterry@gmail.com
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Recommend Dealer
Yes
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