Rick Watson | Page 7

I was shopping for a Lexus nx350 H. I was fortunate enough to call Lexus of London and even more fortunate connection with RICK WATSON. No sales pressure at all. Just straight honest an I was fortunate enough to call Lexus of London and even more fortunate connection with RICK WATSON. No sales pressure at all. Just straight honest answers. The Lexus London experience was suberb from sales to parts to finance. Even the driver that delivered my care was on time and organized. I would recommend Rick in a second to anyone purchasing a Lexus. Trust me it's worth going out of your way to do a deal with this organization. More

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You would think it's staff family day everytime you engage with Rick. He is kind and considerate. He took my budget and my desires and put me in a new Lexus! engage with Rick. He is kind and considerate. He took my budget and my desires and put me in a new Lexus! More

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The overall commitment from the staff exceeded my expectations. Shannon in Service was fabulous, understanding, helpful and kind. Many staff were involved in our situation either on the phone or in expectations. Shannon in Service was fabulous, understanding, helpful and kind. Many staff were involved in our situation either on the phone or in person….. Kim, Peter, Dale. Unbelievable, Romeo (Service Manager) stopped in his tracks and took me aside for at least 15 minutes (impromptu) to show and explain a few important issues to assist me in understanding the hybrid emergency features. I’ve owned dozens of cars, trust me this has never happened anywhere ever. Thanks Romeo!! What I found, when I dealt individually with each one of Lexus of London staff member, in that period of time. I was what mattered right then and there. The Technician (sorry, I don’t know his/her name) had me back on the road very quickly. Thank you so much to all of you for your actual kindness and caring. From the roadside assistance operator. The two ladies that assisted getting my wife’s car going from Newby’s Towing Inc. All were excellent and caring as well. As I was waiting, my main contact salesperson Rick Watson was kind enough to put together a few quotes on a new 2025 Rx500h…. I like the New Line Special Edition…. Rick, I request a sharper pencil or a great eraser!! As Momma isn’t happy with those numbers. lol. More

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Rick was great to deal with. Made a very fair offer for my trade. Would recommend. Made a very fair offer for my trade. Would recommend. More

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Rick was a very patient man . I ask a lot of question and I am someone who will take the reins and tell him exactly what I want , he was very open to my requests. He found what I I ask a lot of question and I am someone who will take the reins and tell him exactly what I want , he was very open to my requests. He found what I wanted in a timely fashion ( almost too fast) promises were all kept and the the was delivered on time in immaculate clean shape .I would recommend Rick for anyone who needs help with the right car for them , he is very knowledgeable in all aspects of the cars he has in his show roo. But has no issues telling a potential client that he needs to get a specific answer for you. He was a pleasure to work with and thankfully he has a great sense of humor while being a true gentlemen . More

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Rick was fantastic while leasing my first new vehicle! He spent so much time with me at our meeting and went through all go the whole process in great detail. I felt very confident with the decisions I He spent so much time with me at our meeting and went through all go the whole process in great detail. I felt very confident with the decisions I made and he helped guide me through all of the different options. Rick and the whole team at Lexus of London made my experience seamless! More

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Helpful, reliable, professional, and knowledgeable. Highly recommend Rick Watson for purchasing both used and new Vehicles. Highly recommend Rick Watson for purchasing both used and new Vehicles. More

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Rick was accommodating from the outset. He took the time to explain a variety of options to best suit our needs. We were referred to Rick by a friend and we would not hesitate to do the sam He took the time to explain a variety of options to best suit our needs. We were referred to Rick by a friend and we would not hesitate to do the same. More

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This is our third vehicle we’ve purchased from Lexus Of London. Rick always makes the process so easy and explains things very well throughout the whole process. I would highly recommend Rick and Lexus of London. Rick always makes the process so easy and explains things very well throughout the whole process. I would highly recommend Rick and Lexus of London. More

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My wife and I wanted to upgrade to new vehicles and we decided to chose Lexus London greatest decision my wife ever made highly recommended.. decided to chose Lexus London greatest decision my wife ever made highly recommended.. More

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