Rick Watson | Page 57

Great Team Everyone we interacted with worked efficiently together to provide a smooth and informative experience. All my questions were answered thoroughly and Everyone we interacted with worked efficiently together to provide a smooth and informative experience. All my questions were answered thoroughly and I am very happy with the vehicle I ended up with. More

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I bought a used 2013 Lexus RX350 from this dealer. I am a very picky customer... I lived in Markham, Ontario when I bought my vehicle. After a few months of looking I saw a 2013 RX350 advertised on I am a very picky customer... I lived in Markham, Ontario when I bought my vehicle. After a few months of looking I saw a 2013 RX350 advertised online and then called the dealership; Lexus of London. They passed me onto a salesperson by the name of Rick Watson to answer my questions. Let's just say he answered them so well that I decided to drive about 2 hours to see the car in person. When I arrived to the dealership I felt at ease and comfortable from the minute I sat in Rick's office. I drove the car and decided to buy it. Unfortunately, due to a limited budget and second guessing myself several times I called Rick and looked at several options before picking my car up. I looked at a new vehicle and other used RX's. Repeatingly, Rick was there crunching numbers with me to ensure it all worked within my budget. I am in sales as well and I recall thinking "this poor guy how can he put up with me?" Well he did! Moreso, Rick demonstrated patience and excellent customer service to the end. Here I am months later enjoying my 2013 RX350 (the one I had originally called about) and I am extremely happy! There is a reason I left several dealerships in the GTA and drove for 2 hours to get a vehicle I really wanted. It had a lot to do with the professional sales and service that I receieved. Today as I look back at it months later I have no regrets! Thank you Rick and Lexus of London! More

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helpful and friendly ! Everyone was very helpful and friendly, they were all working towards customer satisfaction. They worked wonders to make what I want happen.. Very p Everyone was very helpful and friendly, they were all working towards customer satisfaction. They worked wonders to make what I want happen.. Very professional in work. Definitely a 5 star service ! More

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Easiest, friendliest car shopping experience i have ever had I usually despise car shopping due to the high pressure "buy it now" attitudes a lot of car salespeople show towards customers. They are looking for t I usually despise car shopping due to the high pressure "buy it now" attitudes a lot of car salespeople show towards customers. They are looking for the one time sale instead of building a relationship and treating the customer as a friend instead of a number. My experience at Lexus of London was nothing short of spectacular. It was as pain free as any purchase could be. I dealt with Rick Watson who couldn't have been more accommodating. I wasn't exactly sure what I was looking for but he spent the better part of an afternoon going on multiple test drives with me until I had my mind made up. He answered every question I had and at no point did I feel any sort of pressure to purchase the car right then and there. No matter what make of vehicle i choose for my next car, i will be contacting Rick first to see if they can help me out. Thanks again for the over the top service and follow up More

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Shopping for a new vehicle! It was time for a new vehicle! We had narrowed the search down to Lexus,BMW and Audi. We were warmly welcomed upon entering the showroom and proptly It was time for a new vehicle! We had narrowed the search down to Lexus,BMW and Audi. We were warmly welcomed upon entering the showroom and proptly introduced to Rick Watson. Rick was very knowledgeable about the RX350. He spent considerable time showing us all of the features that the vehicle had to offer. He gave us a price for the vehicle in a timely manner. It was a pleasure dealing with Rick, but in the end decided that the Lexus was not the vehicle for us. But if you are in the market for a Lexus I suggest that you give Rick a call, you won't be disappointed. No, we are not related nor did we know Rick, just giving him and the dealership the five star credit that is due them! More

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No pressure stress free shopping I had the pleasure of dealing with Rick Watson and John Willits at this dealership. I could have asked for more helpful and patient no pressure sales I had the pleasure of dealing with Rick Watson and John Willits at this dealership. I could have asked for more helpful and patient no pressure sales people. The way they and Lexus of London conduct themselves will make me a return customer. I highly recommend this dealership for their professionalism and friendliness. keep up the great work More

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Future Lexus Owner Came to Lexus of London a few months ago inquiring about a few new cars. Met with salesman Rick Watson who answered all of my questions and was very e Came to Lexus of London a few months ago inquiring about a few new cars. Met with salesman Rick Watson who answered all of my questions and was very easy going. Rick has patient, respectful and great to work with. I recommend Lexus of London and seeing Rick Wataon for a great experience. More

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Wonderful experience! I was in the market for a previously owned vehicle and my insurance recommended Lexus of London. I met with a sales associate, Rick Watson worked hard I was in the market for a previously owned vehicle and my insurance recommended Lexus of London. I met with a sales associate, Rick Watson worked hard to find that car I was looking for, a Ford Focus. Despite his efforts, we were unable to locate his vehicle. Rick was really kind and helpful. I would recommend Rick Watson to my friends and family who are interested in buying a vehicle. Diana C More

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Excellent Service The service provided by Mr. Watson was professional, friendly and knowledgable. I would certainly recommend Mr. Watson to any family or friends inter The service provided by Mr. Watson was professional, friendly and knowledgable. I would certainly recommend Mr. Watson to any family or friends interested in purchasing a Lexus. More

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Finding new/used car Was helped by Mr. Rick Watson. Very helpful and professional. Worked very hard to answer my questions and also answered them in a very timely fashion. Was helped by Mr. Rick Watson. Very helpful and professional. Worked very hard to answer my questions and also answered them in a very timely fashion. Unfortunately Lexus does not make manual transmission vehicles so I'm having to rethink my future purchase. Will definitely be back when the time comes. More

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