Rick Watson | Page 57

Love our SUV- RX350 fSport We purchased a new RX350 fSport model and it has been the best experience. We have purchased a number of new vehicles in the past and this one has bee We purchased a new RX350 fSport model and it has been the best experience. We have purchased a number of new vehicles in the past and this one has been the best experiense. Our sales representative Rick made it very enjoyable. The day we picked it up was extra special when they put it in the show room. It was also great that they spent the extra time to go over all the features and there are a lot on this vehicle. More

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Above and Beyond service I found my beautiful 2013 Lexus ES350 on the Lexus of London website and decided to call to confirm if it was still in stock. From the onset my experi I found my beautiful 2013 Lexus ES350 on the Lexus of London website and decided to call to confirm if it was still in stock. From the onset my experience with Rick was nothing less than superb; it was like dealing with a close friend. I was able to make arrangements  to see the car the very next day. Because I  Live in Ajax Rick did everything in his power to place the car on hold so that my two hour commute for a test drive was not wasted.  To make a long story short, the ES350 was more than what I expected and Rick made the overall process of purchasing it seamless. A few weeks after purchasing my car I received a card in the mail and to my surprise it was  from Rick and the Financing rep wishing me a Happy birthday. If you are looking for an honest, trustworthy and professional sales rep, Rick is your man. I would highly recommend him! ? More

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Amazing referral program! I recently received $100 for referring a friend to meet Rick Watson at Lexus of London. I had no idea this referral program existed. It was a very sim I recently received $100 for referring a friend to meet Rick Watson at Lexus of London. I had no idea this referral program existed. It was a very simple process. I had a friend who was in the market for a vehicle and I recommended that he speak with Rick at Lexus. From what I hear, Rick provided excellent service and was able to find a car that fits the needs of my friend. It was a win-win situation. My friend was able to buy a car through Lexus of London and I received $100 for the referral! Keep this program going. Thanks! Grant More

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Service unmatched! I was in the market for a new car and was referred to Rick Watson at Lexus of London. He helped me through the entire process of purchasing my vehicle I was in the market for a new car and was referred to Rick Watson at Lexus of London. He helped me through the entire process of purchasing my vehicle and went above and beyond my expectations. I purchased this vehicle out of town and commuted an hour out of my way because of the service he provided. After all the formalities were met and a short wait, he personally delivered my vehicle to me in Waterloo. If you are ever in the market or considering buying a car. I highly recommend Rick Watson at Lexus of London. Barry More

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Rick Watson in sales was very personable and helpful. Rick really knew his facts and when he didn't, found out. Was given a loaner car when I was having service done and fell in love with. Talked to Ri Rick really knew his facts and when he didn't, found out. Was given a loaner car when I was having service done and fell in love with. Talked to Rick to get some numbers, and he couldn't have been nicer to me. NO PRESSURE at all. Am considering it. It will be very hard decision, as I am in love with my 1998 Lexus. Janis Hassan More

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Rick Watson and Teagan McComb Rick Watson was fantastic and helped us with the decision on the model and features. Teagan gave us the user training and she is excellent and very Rick Watson was fantastic and helped us with the decision on the model and features. Teagan gave us the user training and she is excellent and very pleasant and has a bright future. We bought the RX450h 2016 model. More

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Great Team Everyone we interacted with worked efficiently together to provide a smooth and informative experience. All my questions were answered thoroughly and Everyone we interacted with worked efficiently together to provide a smooth and informative experience. All my questions were answered thoroughly and I am very happy with the vehicle I ended up with. More

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I bought a used 2013 Lexus RX350 from this dealer. I am a very picky customer... I lived in Markham, Ontario when I bought my vehicle. After a few months of looking I saw a 2013 RX350 advertised on I am a very picky customer... I lived in Markham, Ontario when I bought my vehicle. After a few months of looking I saw a 2013 RX350 advertised online and then called the dealership; Lexus of London. They passed me onto a salesperson by the name of Rick Watson to answer my questions. Let's just say he answered them so well that I decided to drive about 2 hours to see the car in person. When I arrived to the dealership I felt at ease and comfortable from the minute I sat in Rick's office. I drove the car and decided to buy it. Unfortunately, due to a limited budget and second guessing myself several times I called Rick and looked at several options before picking my car up. I looked at a new vehicle and other used RX's. Repeatingly, Rick was there crunching numbers with me to ensure it all worked within my budget. I am in sales as well and I recall thinking "this poor guy how can he put up with me?" Well he did! Moreso, Rick demonstrated patience and excellent customer service to the end. Here I am months later enjoying my 2013 RX350 (the one I had originally called about) and I am extremely happy! There is a reason I left several dealerships in the GTA and drove for 2 hours to get a vehicle I really wanted. It had a lot to do with the professional sales and service that I receieved. Today as I look back at it months later I have no regrets! Thank you Rick and Lexus of London! More

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helpful and friendly ! Everyone was very helpful and friendly, they were all working towards customer satisfaction. They worked wonders to make what I want happen.. Very p Everyone was very helpful and friendly, they were all working towards customer satisfaction. They worked wonders to make what I want happen.. Very professional in work. Definitely a 5 star service ! More

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Easiest, friendliest car shopping experience i have ever had I usually despise car shopping due to the high pressure "buy it now" attitudes a lot of car salespeople show towards customers. They are looking for t I usually despise car shopping due to the high pressure "buy it now" attitudes a lot of car salespeople show towards customers. They are looking for the one time sale instead of building a relationship and treating the customer as a friend instead of a number. My experience at Lexus of London was nothing short of spectacular. It was as pain free as any purchase could be. I dealt with Rick Watson who couldn't have been more accommodating. I wasn't exactly sure what I was looking for but he spent the better part of an afternoon going on multiple test drives with me until I had my mind made up. He answered every question I had and at no point did I feel any sort of pressure to purchase the car right then and there. No matter what make of vehicle i choose for my next car, i will be contacting Rick first to see if they can help me out. Thanks again for the over the top service and follow up More

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