Peter Engelmanas

The overall commitment from the staff exceeded my expectations. Shannon in Service was fabulous, understanding, helpful and kind. Many staff were involved in our situation either on the phone or in expectations. Shannon in Service was fabulous, understanding, helpful and kind. Many staff were involved in our situation either on the phone or in person….. Kim, Peter, Dale. Unbelievable, Romeo (Service Manager) stopped in his tracks and took me aside for at least 15 minutes (impromptu) to show and explain a few important issues to assist me in understanding the hybrid emergency features. I’ve owned dozens of cars, trust me this has never happened anywhere ever. Thanks Romeo!! What I found, when I dealt individually with each one of Lexus of London staff member, in that period of time. I was what mattered right then and there. The Technician (sorry, I don’t know his/her name) had me back on the road very quickly. Thank you so much to all of you for your actual kindness and caring. From the roadside assistance operator. The two ladies that assisted getting my wife’s car going from Newby’s Towing Inc. All were excellent and caring as well. As I was waiting, my main contact salesperson Rick Watson was kind enough to put together a few quotes on a new 2025 Rx500h…. I like the New Line Special Edition…. Rick, I request a sharper pencil or a great eraser!! As Momma isn’t happy with those numbers. lol. More

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Peter Engelmanas did a wonderful job looking after me at my last visit. His friendly demeanour and relaxed attitude put me at ease throughout my visit. my last visit. His friendly demeanour and relaxed attitude put me at ease throughout my visit. More

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Peter did a great job looking after my vehicle when it came in for service. He kept us up to date on the work and the work was completed when expected came in for service. He kept us up to date on the work and the work was completed when expected More

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Peter took great care of my vehicle when I brought it in for service. Super friendly and helpful! Thank you! for service. Super friendly and helpful! Thank you! More

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Peter took very good care of me on my recent visit in to Lexus. It was a great experience Lexus. It was a great experience More

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Mara is a great asset to the dealership. You need more people like here She is excellent You need more people like here She is excellent More

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Peter treated me very well and took great care of my vehicle and kindly addressed all my needs vehicle and kindly addressed all my needs More

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I receive very good service when I bring my car in for the maintenance. I am very happy with it. Thank you the maintenance. I am very happy with it. Thank you More

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I HAD A VERY GOOD EXPERIENCE WITH MR PETER ENGELMANAS HE TOOK GREAT CARE OF ME AND MY WIFE ON OUR LAST VISIT AND I HOPE TO WORK WITH HIM AGAIN IN THE FUTUR TOOK GREAT CARE OF ME AND MY WIFE ON OUR LAST VISIT AND I HOPE TO WORK WITH HIM AGAIN IN THE FUTUR More

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I brought my car in for regular maintenance and tires. Peter took great care of me during my visit! Peter took great care of me during my visit! More

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