Mickaela Ward
Mickaela Ward at Grande Prairie Volkswagen
Refer Me

Mickaela Ward

Service Advisor

Grande Prairie Volkswagen

11425 104 Ave
Grande Prairie, AB T8V 0N7

Contact Me
4.9
96 Reviews
4.9

96 Reviews

Write a Review

96 Reviews of Mickaela Ward

March 29, 2025

Dealership Rating
Employee Rating

The service was excellent as well as the shuttle. They even car wash my vehicle More

by Harvey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 29, 2025

Dealership Rating
Employee Rating

Grande Prairie VW staff were great to deal with. Everything was explained very well and they truly go above and beyond to make you feel comfortable and looked after during what can be a stressful t More

by Maureen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

March 23, 2025

Dealership Rating
Employee Rating

Great service awesome customer service care wash driver pickup from there and home thank you Micksrla , Jessica and Brian More

by Roberta Wayne kreiser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Loewen, Jessica Gilchrist

Mar 28, 2025

Grande Prairie Volkswagen responded

Hi Roberta, Thank you so much for your kind review! We’re thrilled to hear you had a great experience with our service team and shuttle driver. Mickaela, Jessica, and Brian will really appreciate the shout-out! We’re always here to make your visits smooth and stress-free—thanks again for choosing Grande Prairie Volkswagen! Best regards, The GP Volkswagen Team 🚗💙

March 21, 2025

Dealership Rating
Employee Rating

Had my car in that I just bought to get the 3M fixed on the mirrors. There was no problem. They were fast and fixed it quickly. Always so friendly when I visit the service department More

by Suejteg
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 28, 2025

Grande Prairie Volkswagen responded

Hi Suejteg, Thank you for the awesome review! We're happy to hear your 3M fix went smoothly and that Mickaela and the team took great care of you. Looking forward to seeing you next time you're in! Best regards, The GP Volkswagen Team 🚗💙

March 18, 2025

Dealership Rating
Employee Rating

The staff were friendly and very accommodating. Sent me a text asking if I needed a ride to pick up my car after it was serviced. Great service! More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 28, 2025

Grande Prairie Volkswagen responded

Hey Scott, Thanks for the awesome review! We’re so glad to hear Mickaela and the team were able to make things a little easier for you with the ride offer. It’s always our goal to go the extra mile—literally. 😄 Appreciate you choosing Grande Prairie Volkswagen! Best regards, The GP Volkswagen Team 🚗💙

March 12, 2025

Dealership Rating
Employee Rating

Fantastic service department. They found issues that the GM dealer had missed. They were able to get the required parts and have them installed promptly. We are extremely happy wi More

by shermanpower24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 17, 2025

Grande Prairie Volkswagen responded

Hi shermanpower24, Thank you for your fantastic review! We're happy to hear that our team could help resolve the issues and get everything sorted promptly. Your satisfaction means a lot to us, and we truly appreciate your support. Looking forward to assisting you again in the future! Best, The GP Volkswagen Team

March 07, 2025

Dealership Rating
Employee Rating

I went to Volkswagen with a problem and they did everything they could to help me solve it. NavPreet was amazing to work with and was very knowledgeable about the VW product. The rest of the Volkswa More

by Jaimie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 13, 2025

Grande Prairie Volkswagen responded

Hi Jaimie, We’re so happy to hear that NavPreet and the rest of our team could assist you and get you back into a VW! Providing knowledgeable and helpful service is always our goal, and we truly appreciate your trust in us. Enjoy your new VW, and we’re here if you ever need anything! Best regards, The Grande Prairie Volkswagen Team

February 28, 2025

Dealership Rating
Employee Rating

GP has been amazing from sales to service. They have helped me out so much the last month. They stuck behind me when another dealership was not good. My sales lady Navprete has been terrific t More

by Camp1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 13, 2025

Grande Prairie Volkswagen responded

Hi Camp1234, Thank you so much for your kind words! We're thrilled to hear that our team, especially Navpreet, was able to support you and make your experience seamless from sales to service. We appreciate your trust in us and are always here whenever you need assistance. Looking forward to seeing you again in the future! Best, The Grande Prairie Volkswagen Team

February 27, 2025

Dealership Rating
Employee Rating

First time service for my new second hand jaguar, both parties learned about parts and costs, More

by Pearl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Gilchrist

Feb 28, 2025

Grande Prairie Volkswagen responded

Hi Pearl, Thank you for trusting us with your Jaguar's first service! We’re glad we could go through everything together and ensure you had all the information you needed about parts and costs. If you ever have any questions or need anything in the future, we’re here to help! Best regards, The Grande Prairie Volkswagen Team

February 27, 2025

Dealership Rating
Employee Rating

The dealership took care of all my concerns. The service you experience at the dealership is great. More

by Gerhard G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Loewen

Feb 28, 2025

Grande Prairie Volkswagen responded

Hi Gerhard, Thank you for the wonderful review! We’re so glad to hear that our team was able to take care of all your concerns and provide you with a great service experience. If you ever need anything in the future, don’t hesitate to reach out. Best regards, The Grande Prairie Volkswagen Team

1
...

Dealership Inventory (140 Vehicles)

new 2024 Volkswagen Tiguan car, priced at $44,650
2024 Volkswagen Tiguan
new
Deep Black Pearl exterior
Automatic
AWD
new 2025 Volkswagen Taos car, priced at $41,950
2025 Volkswagen Taos
new
Pure White with Black Roof exterior
Automatic
AWD
new 2025 Volkswagen Taos car, priced at $34,750
2025 Volkswagen Taos
new
Deep Black Pearl exterior
Automatic
AWD
new 2024 Volkswagen Golf GTI car, priced at $43,140
2024 Volkswagen Golf GTI
new
Oryx White Pearl w/Black Roof exterior
Manual
FWD
new 2025 Volkswagen Taos car, priced at $41,950
2025 Volkswagen Taos
new
Cornflower Blue w/Black Roof exterior
Automatic
AWD
new 2025 Volkswagen Taos car, priced at $34,750
2025 Volkswagen Taos
new
Platinum Gray Metallic exterior
Automatic
AWD