Mickaela Ward

Grande Prairie Volkswagen responded

This is a fantastic review, Jullagh! We're thrilled to hear that our service department was fast and efficient. We pride ourselves on providing timely service, and it's wonderful to know we met your expectations. Thank you for the 5-star rating and for recommending us to others. We appreciate your business and hope to see you again soon! Perhaps next time you're in, you can tell us more about what made your experience with Mickaela Ward and Jade Terry so positive. We love to hear about our team members going above and beyond!

Grande Prairie Volkswagen responded

Thank you for your fantastic feedback, Chantel! We're thrilled to hear that you had a quick and easy service experience and that our team met your expectations. We truly appreciate your sense of humor and are glad we could provide a great service visit for you! 😊🚗

Grande Prairie Volkswagen responded

Hi Derek, Thank you for taking the time to leave us your feedback. We are truly sorry to hear that your recent service experience did not meet your expectations. Ensuring that our customers are fully satisfied is a top priority for us, and we sincerely apologize for the oversight in addressing your vehicle's issues. We would appreciate the opportunity to make things right. Please feel free to reach out to us directly so we can ensure that your concerns are properly addressed. Thank you again for your feedback, and we hope to have the chance to provide you with a better experience moving forward. Sincerely, The Grande Prairie Volkswagen Team

Grande Prairie Volkswagen responded

Hello RMK, Thank you so much for your glowing review and the 5-star rating! We're thrilled to hear that you had a positive experience with our service team. It's great to know that Bryan, Mickaela, and Jade made your visit exceptional. We look forward to handling all your future automotive needs and keeping your vehicle running smoothly. Your trust in us for your mechanical work is greatly appreciated, and we're here whenever you need us! Best regards, The Grande Prairie Volkswagen Team

Grande Prairie Volkswagen responded

Hello, Thank you so much for your kind words and the perfect rating! We’re thrilled to hear that our team was able to accommodate your schedule and provide the friendly, professional service you deserved. Bryan, Mickaela, and the rest of our team always aim to deliver top-notch service that fits our customers' needs seamlessly. We look forward to welcoming you back to Grande Prairie Volkswagen for your future automotive needs. Warm regards, The Grande Prairie Volkswagen Team

Grande Prairie Volkswagen responded

Hi Jen, thank you for the great review! We are thrilled to hear that our team was able to assist you efficiently and even add that little extra to your visit. We always strive to provide clear, prompt service and are glad to have met your expectations. We appreciate your feedback on our service price transparency and will continue to work on improving every aspect of our customer experience. Looking forward to seeing you again at Grande Prairie Volkswagen!

Grande Prairie Volkswagen responded

Thank you so much for your kind words, Lou! We’re delighted to hear you found our service helpful and friendly. At Grande Prairie Volkswagen, we strive to ensure every visit is smooth and enjoyable. Your satisfaction is our top priority, and we look forward to welcoming you back for all your automotive needs. Thanks again for choosing us and taking the time to share your experience! Warm regards, The Grande Prairie Volkswagen Team

Grande Prairie Volkswagen responded

Thank you so much for your fantastic review, Meghan! We're thrilled to hear that our service department, especially Brad, Mickaela, and Chloe, went above and beyond to resolve the issues with your vehicle. It's always our goal to ensure our customers are fully satisfied and well-informed throughout the process. We look forward to continuing to serve you in the future! Best regards, The Grande Prairie Volkswagen Team

Grande Prairie Volkswagen responded

Hello, Thank you so much for your kind words and fantastic review! We're thrilled to hear that Franklin, Madison, Michael, and Mickaela made sure everything went smoothly during your service visit. Our team always aims to ensure that every aspect of your experience is handled with care and precision. We're grateful for your trust in us and look forward to continuing to serve you with the same level of excellence. If there’s anything more we can do for you in the future, please don’t hesitate to reach out. Warm regards, The Grande Prairie Volkswagen Team