Meaghan Hallett

No. 1 in fraud in Edmonton . do not go there Before going their for any thing please read it and then decide.i also attached the picture of diagnose re 1 in fraud in Edmonton . do not go there Before going their for any thing please read it and then decide.i also attached the picture of diagnose report of both dealership. thank you in advance. I had a very frustrating experience with Wheaton honda dealership’s service department regarding my car’s AC issue. They charged me over $200 plus tax just for a diagnostic and then gave me a huge repair estimate arround $1730. At the time, I could not afford the expensive repairs they recommended. Later, when I finally had money saved to fix the AC, it was difficult to even get an appointment because they were booked too far out. I decided to visit xx Alberta GO honda dealership instead. I brought the diagnostic report from the wheaton honda dealership and asked if they could use it so I wouldn’t have to pay another diagnostic fee. They explained they needed to perform their own inspection, which I understood, although it was frustrating to pay again. After their diagnosis, I found out the wheaton honda dealership’s recommendations were completely misleading. The actual AC problem was covered under warranty, and the GO honda dealership fixed everything at no cost to me. Looking back, I feel that wheaton honda dealership was dishonest and tried to charge me for repairs that were not needed. I strongly recommend getting a second opinion before approving expensive repair work here. like wheaton honda if GO honda want they can charge me same amount which i shown them on diagnose report given by wheaton honda . but they are honest they value their customer. wheaton honda is fraud no.1 in edmonton , donot go their. when i talk to their service manager Mark he said that we are not begging to you to come to us. how they treat their customer. More

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Great customer service, fair pricing and a knowledgeable staff. Lots of affordable options and a “pressure - free” environment. staff. Lots of affordable options and a “pressure - free” environment. More

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Has a 1 PM appointment only to watch the car parked outside for 3 hours. They run the service Centre like a poorly managed walk in clinic where you wait for others to be done regardless of the appointm outside for 3 hours. They run the service Centre like a poorly managed walk in clinic where you wait for others to be done regardless of the appointment time. More

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Dan Macyk and Kristopher Hassett and Van Ho. Excellent service and attention to detail. Dan has been our sales rep for over ten years. Kris knows his finance details to perfection and saved me a Excellent service and attention to detail. Dan has been our sales rep for over ten years. Kris knows his finance details to perfection and saved me an extra trip for my registration by anticipating a request that they may have had. Van checked two of my insurance documents and found an error. Offered to help with all the lease paperwork. We have leased and/ or purchased at least 16 vehicles from this dealership. It has always been Dan !!!!! More

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Went here with a friend for a quick service. Staff were very friendly and accommodating, I would recommend this service department to all friends and family! very friendly and accommodating, I would recommend this service department to all friends and family! More

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Great dealership This is the great place to buy a car. Extremely helpful staff and mechanics are fully trained and keep your vehicle long lasting. Completely satisfied This is the great place to buy a car. Extremely helpful staff and mechanics are fully trained and keep your vehicle long lasting. Completely satisfied with their service More

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Satisfied Just dropped my ’17 Civic Sedan today. AC blowing hot air. Received a call from services manager now saying that they can’t be sure that is a warranty Just dropped my ’17 Civic Sedan today. AC blowing hot air. Received a call from services manager now saying that they can’t be sure that is a warranty covered problem or not. Freon discharge and recharge are covered only when a warranty covered part have a manufacturing defect. All over the internet, there’s dozens of complains about the condenser / compressor being replaced under warranty due to a clear manufacturing defect on this part. When this defect is found, discharge and recharge is covered as well. However, despite the fact that they can’t guarantee what was the cause of the Freon leak, they are still charging me for the discharge and recharge, but at the same time, can’t tell me is its due to a manufacturing defect just yet, and that I have to wait for a couple of weeks, and CAN’T GUARANTEE that I would be reimbursed in the future if that’s the case. Why do I need to pay upfront for a service that is covered under warranty in certain occasions if the technicians can’t rule out if it’s covered or not just yet? I don’t mind paying, but I wanted to have the guarantee that if it’s found that it’s a warranty covered problem, that I would be reimbursed right away without any problems. -------------------------------------------------------------------------- Feedback: After complaining in several websites, I've got a call from the service desk informing me that they wouldn't charge for the service after all. Got a call from the quality manager as well, following up. I really hope they change the process when it comes to this problem, to avoid new costumers getting frustrated like I did. Mistakes can happen and, when it gets rectified right away, it feels nice. More

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Service was great...this time. I rated this experience 3 Stars only because my last few experiences with Honda South Side dealership were so awful that I tried Sherwood Honda and th I rated this experience 3 Stars only because my last few experiences with Honda South Side dealership were so awful that I tried Sherwood Honda and they were no better. So I came back to the South Side Honda and this time was surprisingly impressed. This time, I would have rated them a 5 Star but my confidence in the dealership was already at a 1 Star. During this experience, they provided me with an LRT ticket, as they could not accommodate my drop off location, they communicated with me reasonably well about pick up options. They contacted me to review the list of concerns they had with the vehicle, I requested they note it and they did, unlike my previous experience when they alerted me to their concerns and placed a RED FLAG/WARNING on the vehicle regarding the brakes instead of just noting it. Needless to say I had someone else look at the brakes and they reassured me that the brakes still had more wear than what the dealership was panicking about. I ended up driving the vehicle another 8 months after their assessment. When I picked up the vehicle this time, they had washed it, I was impressed that they took the time to do this, as this has NEVER happened in the 8 years that I have taken my vehicle for servicing at Honda dealerships and they threw in a coupon for a donut at Ohana's. I originally bought my new 2011 Accord from south side Honda and my paint is already peeling on the roof, as well as around the rear window and when I brought it to their attention at the time, their response was to give me a card to a third party and did not even look at my concern. I do intend on returning to the South Side Honda dealership and I will definitely give them a better review if it is warranted, so I'm hopeful but still not convinced. Thanks for this 1 great experience. Would you recommend this service center? Answer is - Maybe More

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Good Service Good service, they were able to help me solve my problem after a bit of back and forth. Meaghan went above and beyond to help us out. Good service, they were able to help me solve my problem after a bit of back and forth. Meaghan went above and beyond to help us out. More

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Great service (as usual) Our experience with Wheaton Honda has been exceptional since we got our Ridgeline. We were notified of a recall and the service department dealt with Our experience with Wheaton Honda has been exceptional since we got our Ridgeline. We were notified of a recall and the service department dealt with it immediately and efficiently. I really appreciate the positive approach of all the staff, from the service desk to the shuttle drivers. And, they washed my very dirty truck before giving it back to me. More

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