Mark Peters | Page 7

A very nice experience buying my truck from Charlesglen. This is the second vehicle I've bought from them. Stephen Duke helped me with this one including working with me patiently on a few accessories. This is the second vehicle I've bought from them. Stephen Duke helped me with this one including working with me patiently on a few accessories. Delivery with Mark Peters was great despite it being the start of the COVID situation. The sale experience here far exceeds what I've experienced at "luxury" dealers. More

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We love our 4Runner. Charlesglen offered a superior purchasing experience. Val, Mark, and Phil were awesome at making sure my whole experience was smooth and easy. Thanks everyone! purchasing experience. Val, Mark, and Phil were awesome at making sure my whole experience was smooth and easy. Thanks everyone! More

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They were thorough and professional in helping me decide what vehicle and features are best for me. They know their products very well. Offer objective advice, no pressure tactics. They're not rushed and th what vehicle and features are best for me. They know their products very well. Offer objective advice, no pressure tactics. They're not rushed and they don't rush you. They take their time. More

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Overall, my experience with Charlesglen Toyota was positive. Andrew was very helpful from the time I walked in, during my purchase and follow up thereafter. positive. Andrew was very helpful from the time I walked in, during my purchase and follow up thereafter. More

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The staff at Charlesglen Toyota provides superior services to customers. The staff members are friendly and professional. I had very good experience with all I dealt with. services to customers. The staff members are friendly and professional. I had very good experience with all I dealt with. More

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I just picked up my new 2020 Tacoma from Tim and the team at Charlesglen Toyota! This is my second vehicle purchased, the last was a used Dakota, which I still have and use! Tim sets the bar very high for li at Charlesglen Toyota! This is my second vehicle purchased, the last was a used Dakota, which I still have and use! Tim sets the bar very high for listening to the customer, finding exactly what they need, and makes it happen! I knew that if I bought a new vehicle, it would be a Toyota, and it would be from Tim. I have no idea what he does to make his team head & shoulders above the competition, but is is an awesome experience! Thanks Tim, keep doing what your doing! More

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Great experience. First time leasing a vehicle and the advantages of leasing was thoroughly explained. Finance office was a pleasant (often isn’t) experience. Great experience picking up my new Toyota. Al advantages of leasing was thoroughly explained. Finance office was a pleasant (often isn’t) experience. Great experience picking up my new Toyota. All features were explained. I would defiantly recommend Charlesglen Toyota to family and friends! Thank you! More

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Great customer service in this location. Will surely come back if we need service or maybe if we get lucky buy another vehicle. One amazing team you guys have!! back if we need service or maybe if we get lucky buy another vehicle. One amazing team you guys have!! More

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Everything in this dealership is high quality. Everyone I dealt with felt they're really concerned about me as valued customer. Only pricing and cost matters are my concern. This have nothing to do with Char dealt with felt they're really concerned about me as valued customer. Only pricing and cost matters are my concern. This have nothing to do with CharlesGlen team. Because of pricing and the policy of Toyota loyalty, which is kind of weird to me. Because I have 2 Toyota, when I upgraded I'm still shopping Toyota. But I heard that I am not a Toyota loyal customer!!! That's why my last purchase of RAV4 was going to another brand, but my wife still prefer Toyota inspite of this loyalty issue. Another negative point about CharlesGlen, is the add-on feature pricing, which was too expensive, loading your customers who want to take care if their Toyota with more financial burdens. I hope you get my viewpoint; saying that is just out of my honesty to tell you what's really in my mind. This doesn't lessen or affect the reality that you're 5stars dealership. Thank you. More

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Throughout my 7+ years dealing with Charlesglen, I’ve always felt comfortable and treated fairly. Very appreciate for the effort of Paul, Ryan, Mark and Phil in the upgrade of our new vehicle. always felt comfortable and treated fairly. Very appreciate for the effort of Paul, Ryan, Mark and Phil in the upgrade of our new vehicle. More

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