Mark Peters | Page 17

made buying a car easy. I found the experience quite low key, no pressure, informative and my questions were answered, and the transition between departments was seemless. I I found the experience quite low key, no pressure, informative and my questions were answered, and the transition between departments was seemless. It made buying a car easy and a pleasant experience and it was very time efficient. More

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Best client service in all the years of buying cars. I found everyone went above and beyond. First time in my experience that everything about the vehicle and process was so well explained to me. I found everyone went above and beyond. First time in my experience that everything about the vehicle and process was so well explained to me. More

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A New SUV in our life! Considering my vast experience in purchasing automobiles (my first a 2nd hand 1938 Oldsmobile for $50.00 at age 16) I can without a doubt say that at Considering my vast experience in purchasing automobiles (my first a 2nd hand 1938 Oldsmobile for $50.00 at age 16) I can without a doubt say that at Charlesglen Toyota, the staff made the process of buying, one of my best experiences. Without exception each member of Charlesglen that I made contact with, gave me the impression that they were pleased to see me and wanted to help with supplying me with a new Toyota. Garth. More

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Excellent Sales Staff -- April 16, 2015 We visited Charlesglen Toyota shopping for SUV, Mark Toews approached us as we walked inside the showroom. He was very friendly and professional. We visited Charlesglen Toyota shopping for SUV, Mark Toews approached us as we walked inside the showroom. He was very friendly and professional. He spend time talking to us and introduced the different model of the RAV4. During the test drive he also spend time explaining to us all the features of the RAV 4. He was very detailed and knowledgeable open and honest. It was a pleasure to deal with Mark Toews. When we finally decided to lease the Rav4 AWD XLE we met the financial staff Wil Cheng and Mark Peters the delivery coordinator, who went through our vehicle with us was awesome. Excellent customer service, I would recommend this dealership to my friends. More

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Knowledgable staff We bought a Toyoto Prius for the first time and there was a lot to learn about it's workings as compared to our previous cars. The staff were very kn We bought a Toyoto Prius for the first time and there was a lot to learn about it's workings as compared to our previous cars. The staff were very knowledgable and patient with us for what is a large learning curve. Staff very willing to handle all the details it takes in purchasing a new car. More

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Great interaction with customer from the dealership. Charlesglenn delivered my vehicle timely as planned and have a strong customer relationship. The calls were answered promptly or call back after the c Charlesglenn delivered my vehicle timely as planned and have a strong customer relationship. The calls were answered promptly or call back after the calls initiated. More

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Vehicle Upgrading a Success! I had the chance to upgrade my Toyota and Charlesglen Toyota did not disappoint. From sales to finance to delivery, the experience was top notch. I wa I had the chance to upgrade my Toyota and Charlesglen Toyota did not disappoint. From sales to finance to delivery, the experience was top notch. I was able to complete the upgrade and drive away with the exact vehicle I wanted within a day. Great work Charlesgeln! More

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good experience Toyota is my favorite car because of economic, beautiful and important item good service. you are very comfortable when you drive any vehicle of toyo Toyota is my favorite car because of economic, beautiful and important item good service. you are very comfortable when you drive any vehicle of toyota More

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Pleasant...........no pressure. We were in the market for a new vehicle and decided to make our purchase at Charlesglen. We were treated with respect, no hassle attitudes and a fair We were in the market for a new vehicle and decided to make our purchase at Charlesglen. We were treated with respect, no hassle attitudes and a fair price. During the process which began with our salesperson, Hala Saaid, Financial Manager Kerri Hope and Mark Peters our Delivery Coordinator, we felt welcomed and a part of the family. A special thank you to Mark for taking the extra step and time to educate us with our new vehicles features and recommendations. If you are in the market for a vehicle, we hope that your experience mirrors the positive process that we had received from this caring dealership. Thank you to everyone we had contact with. Cindy, Joseph and the little ones More

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Excellent customer service I was looking for 2015 Rav and they were able to find colour I want and options I need. In addition, I got really good deal. I was looking for 2015 Rav and they were able to find colour I want and options I need. In addition, I got really good deal. More

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