Lori Peterson
Lori Peterson at Grande Prairie Hyundai

Lori Peterson

Service Advisor

Grande Prairie Hyundai

11418 Westgate Drive
Grande Prairie, AB T8V 8L2

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4.9
159 Reviews
4.9

159 Reviews

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159 Reviews of Lori Peterson

June 03, 2025

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Employee Rating

Service department seems very well run with prompt appointments & staff that keep you well informed of the progress being made on your vehicles' service. I will definitely recommend Grande Prairie H More

by Jazzcat
Service Time
Service Communication
Recommend Dealer
Yes

May 26, 2025

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GP Hyundai provided great customer service. Each staff member I interacted with were friendly and knowledgeable. More

by jennc
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Hunter Kenny

May 31, 2025

Grande Prairie Hyundai responded

Hello Jennc, we appreciate you taking the time to leave us this feedback. We hope to be of service to you again in the future. Best wishes, Grande Prairie Hyundai

May 22, 2025

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Great service as always. Service advisor Lori didn’t miss a beat. Car was washed and repairs were done as expected in the time they provided More

by Bob101
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
May 24, 2025

Grande Prairie Hyundai responded

Hi Bob101, thank you for taking the time to leave a review for us at Grande Prairie Hyundai. We're happy we could meet your expectations! We hope to be of service to you again in the future. Best wishes, Grande Prairie Hyundai

May 22, 2025

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Friendly helpful service staff they also brought me my car to the door because i have trouble walking Lori has always been very kind and helpful to me More

by gloria.buchberger8
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Service Time
Service Communication
Recommend Dealer
Yes
May 24, 2025

Grande Prairie Hyundai responded

Hello Gloria.buchberger8, we appreciate you taking the time to leave us this feedback. We look forward to your next visit! Take care!

May 19, 2025

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Friendly, efficient, easy to get appointment. Cost of service was made clear. Able yo avoid an additional service that was not really needed. More

by minamcle
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hunter Kenny

May 22, 2025

Grande Prairie Hyundai responded

Hi Minamcle, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Grande Prairie Hyundai

May 11, 2025

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Love going to Grande Prairie Hyundai! I’m always greeted, and treated so well there! My fave perk is the free shuttle around town while they do maintenance on my vehicle! More

by Pjbiggin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dean Smith

May 14, 2025

Grande Prairie Hyundai responded

Pjbiggin, we are so pleased you enjoyed your visit to Grande Prairie Hyundai! We look forward to your next visit! Take care!

May 01, 2025

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Continued excellent for our two vehicles. Appreciate how easy it is to get in, the friendly staff & the courtesy ride. More

by ScottH
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Hunter Kenny

May 06, 2025

Grande Prairie Hyundai responded

Scotth, we are so pleased you enjoyed your visit to Grande Prairie Hyundai! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 10, 2025

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Employee Rating

This dealership received me when my car engine was dead and the dealership rent a car for me because I can from British Columbia ( Fort st John) and I used the rental car to returned to Fort st John with More

by fieny79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 14, 2025

Grande Prairie Hyundai responded

Thank you again for taking the time to let us know how we did. Please don't hesitate to reach out if there's anything additional we can do for you.

April 07, 2025

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Employee Rating

They have a third party that answer the phone for service. This third party company is not good. It makes you feel bad to book an appointment for a recall on your car! Until they change this third pa More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Apr 10, 2025

Grande Prairie Hyundai responded

We appreciate the feedback, it helps us improve the quality of this service. We use the service to ensure all customers are informed of necessary maintenance or recalls on their vehicles. Your feedback is vital to ensuring we are providing the best possible service to all customers and we thank you for the review! If you would like, please contact us and provide a bit more information so we can review the call and see if there is a suitable resolution. Feel free to contact our Fixed Operations Manager Dean Smith at 780-532-5233.

March 28, 2025

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Employee Rating

GP hyundai always take care of my vehicle whenever i needed them most. Especially the service team More

by Omar
Recommend Dealer
Yes
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