John Mears
John Mears at Grande Prairie Hyundai

John Mears

Service Advisor

Grande Prairie Hyundai

11418 Westgate Drive
Grande Prairie, AB T8V 8L2

Contact Me
4.9
146 Reviews

Dealership Experience

8 yrs, 9 mos

Industry Experience

15 yrs, 3 mos

Specialties & Trainings

Glass, Electrical, Oil/Lubricants

4.9

146 Reviews

Write a Review

146 Reviews of John Mears

May 18, 2026

Dealership Rating
Employee Rating

Very good service 👏 Very good dealership workmanship is excellent 👌 Very comfortable place to get service More

by markjuly15@gmail.com
Service Price Transparency
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Recommend Dealer
Yes

May 16, 2026

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I picked up my car and it was washed for free. I was impressed. This is the second time they have gone above what was expected. More

by C.B.
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: King Aranton

May 16, 2026

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Recently had a service appointment. The visit was excellent. Shuttle service was also much appreciated. From reception to the service technicians everyone was grrat to deal with . Th More

by Gpick
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Recommend Dealer
Yes

Other Employees Tagged: Lori Peterson, Ejay Pascual

May 12, 2026

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Employee Rating

I live in Dawson creek and bought my car brand new it came with a broken ac had to go back 3 times to get that fixed. Then there was recall on my horn I will gave had to go back 3 times just to get that More

by lvandeburgt82
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
May 21, 2026

Grande Prairie Hyundai responded

Thank you for taking the time to share your experience with us. We sincerely apologize for the repeated visits required to address the concerns with your vehicle, especially so soon after purchasing it new. We understand how frustrating and inconvenient that can be, particularly when traveling from Dawson Creek for service appointments. We appreciate your patience while our team worked through the A/C concern and the horn recall repairs. We also understand the added difficulty when courtesy vehicle availability is limited, and we regret that we were unable to provide one during your visits. That said, we are very grateful for your kind comments about our service staff. We will be sure to share your feedback with the team, as they always strive to provide friendly and supportive service to every guest. Thank you again for your feedback. It helps us continue improving both our processes and the overall customer experience.

April 29, 2026

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Great people, great service department and they get back to you when you call.woupd recommend. More

by Arcticbc
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kati McKinnon, Sonu Sonu

May 18, 2026

Grande Prairie Hyundai responded

"We're so happy to hear that you had a positive experience with our team and service department. Providing prompt responses to our customers is a top priority for us. Thank you for recommending us!"

April 28, 2026

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Always the best service! Vehicle was in and out in a timely matter. Thank you! More

by Ashley Williams
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Lori Peterson, King Aranton

May 18, 2026

Grande Prairie Hyundai responded

We are thrilled to hear that you had a great experience with our service! Our team strives to provide efficient and top-quality service for all our customers. Thank you for choosing us!

April 28, 2026

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Just wanted to give a shout-out to the team at the local dealership! My recent visit was another fantastic experience, as always. The service department really knows how to take care of their customers. The More

by Amit
Service Price Transparency
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Recommend Dealer
Yes
May 18, 2026

Grande Prairie Hyundai responded

Thank you so much for your kind words! We strive to provide exceptional service to all of our customers and we're thrilled to hear that we achieved that with you. We appreciate your loyalty and look forward to seeing you again #customerlove #greatservice #loyalty

April 28, 2026

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I recently took in our 2025 Palisade for a second service and a recall , explained I was from out of town and needed the vehicle back as soon as possible and had it back within two hours which is unheard of More

by David
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Recommend Dealer
Yes
May 18, 2026

Grande Prairie Hyundai responded

Thank you for choosing our dealership for your vehicle services. We are so happy that we could accommodate your needs and have your Palisade back to you in just two hours. Our team works hard to go above and beyond for our customers and we truly appreciate your recognition. Drive safely and we look forward to serving you again in the future! #CustomerSatisfaction #FastService #GoingTheExtraMile

April 25, 2026

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This is truly a no pressure Dealership. They go out of their way to make things right. Their service department is second to none and really care about customers and their positive experien More

by Marc Jodoin
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Kalila Silva

Apr 28, 2026

Grande Prairie Hyundai responded

Thank you so much for your kind words! We strive to create a stress-free and positive experience for all of our customers. Our service department is dedicated to making things right and ensuring your satisfaction. Thank you for choosing us and recommending us to others. We truly care about our customers and their experiences.

April 23, 2026

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Employee Rating

They went further than I expected. Down to earth people, easy going highly qualified professionals who helped me. I will be using their services in the future. Highly recommend this co More

by bentwings2.0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 28, 2026

Grande Prairie Hyundai responded

Thank you for the glowing review! We are thrilled to hear that our team exceeded your expectations and provided top-notch service. We can't wait to work with you again in the future. Your recommendation means the world to us. Thank you for choosing our company!

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