Lori Peterson
Lori Peterson at Grande Prairie Hyundai

Lori Peterson

Service Advisor

Grande Prairie Hyundai

11418 Westgate Drive
Grande Prairie, AB T8V 8L2

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4.9
210 Reviews
4.9

210 Reviews

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210 Reviews of Lori Peterson

May 18, 2026

Dealership Rating
Employee Rating

Everyone there if friendly, knowledgeable, helpful and efficient. Their service department was well organized, fast and reliable. Buying a car there is like becoming family. Highly recommend. More

by Manningacres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 22, 2026

Grande Prairie Hyundai responded

Thank you so much for the kind words! We are thrilled to hear that our team provided you with excellent service and made you feel like family. We truly value your recommendation and can't wait to continue serving you in the future.

May 16, 2026

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Employee Rating

Recently had a service appointment. The visit was excellent. Shuttle service was also much appreciated. From reception to the service technicians everyone was grrat to deal with . Th More

by Gpick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Mears, Ejay Pascual

May 14, 2026

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Employee Rating

Amazing service as always. They go above and beyond in the service dept, free inspections, they also always check for possible warranty whether it be thru Hyundai or other poli More

by Bob101
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
May 21, 2026

Grande Prairie Hyundai responded

Thank you for your kind words! Our team strives to exceed expectations by offering complimentary inspections and checking for potential warranties. We appreciate your continued support.

May 09, 2026

Dealership Rating
Employee Rating

Have had great experience between the purchase of our vehicle, and the services provided at GP Hyundai More

by andrew.lanthier
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kati McKinnon, Brady Irvine , Kyle

May 22, 2026

Grande Prairie Hyundai responded

Thank you for sharing your positive experience with us! We're thrilled to hear that you had a great experience with both your vehicle purchase and our services at GP Hyundai. We value your business and hope to continue serving you in the future.

May 05, 2026

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The lady is very rude she don’t know how to talk with customers maybe her name is lauren More

by Guru156555
Service Price Transparency
Workmanship
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Recommend Dealer
No
May 20, 2026

Grande Prairie Hyundai responded

We’re sorry to hear about your experience. Providing respectful and professional service to every customer is very important to us, and we take feedback like this seriously. We would appreciate the opportunity to learn more about what happened and address your concerns directly. Please contact our ​service manager Dean Smith at ​d​smith@gphyundai.com or 780-532-5233 so we can follow up with you personally. Thank you for bringing this to our attention.

May 01, 2026

Dealership Rating
Employee Rating

Have my service maintenance for my palisade, great employees, especially Lori Peterson always accommodating and professional. More

by armandv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 18, 2026

Grande Prairie Hyundai responded

Thank you so much for your kind words! We are thrilled to hear that you had a great experience with our team, especially Lori. Customer satisfaction is our top priority, and we strive to always provide top-notch service. Thank you for choosing us for your service maintenance needs!

April 28, 2026

Dealership Rating
Employee Rating

Always the best service! Vehicle was in and out in a timely matter. Thank you! More

by Ashley Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Mears, King Aranton

May 18, 2026

Grande Prairie Hyundai responded

We are thrilled to hear that you had a great experience with our service! Our team strives to provide efficient and top-quality service for all our customers. Thank you for choosing us!

April 28, 2026

Dealership Rating
Employee Rating

Excellent vehicle service, communication, value and customer service. Happy customer from yellowknife- was worth the trip to g.p.. Thank you to the team! More

by loisharwood867
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mechanics and glass twam

April 17, 2026

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Employee Rating

Friendly and professional service as usual. All matters were taken care of efficiently and within the agreed timeframe. Highly recommended! More

by David
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 22, 2026

Grande Prairie Hyundai responded

Thank you so much for your kind words! We are thrilled to hear that you had another great experience with our friendly and professional service. It's our goal to always take care of our customer's needs efficiently and within the agreed timeframe. Thank you for your continued support and recommendation!

April 02, 2026

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Employee Rating

Absolutely wonderful to deal with there the services are always professional and transparent. They always go a step above More

by i_am_sarcasm
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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