Lauren Rossini

Lexus of London has a amazing team. Respectful, courteous, sincere concern that your time there is pleasurable and to your satisfaction. Love this team!!! Respectful, courteous, sincere concern that your time there is pleasurable and to your satisfaction. Love this team!!! More

Report | Print

I found I was treated fairly and well. they took their time to perform a thorough assessment of my trade in and were willing to work with me on the purchase of my new car. Will be back whe they took their time to perform a thorough assessment of my trade in and were willing to work with me on the purchase of my new car. Will be back when it’s time to upgrade. More

Report | Print

Lisa was very professional and accepting of our pooch while we met with her. Lisa was easy to engage in friendly conversation. Lisa listened to our expectations with our offer for the vehicle so was ab while we met with her. Lisa was easy to engage in friendly conversation. Lisa listened to our expectations with our offer for the vehicle so was able to advocate on our behalf. So pleased with the service provided from start to finish. Very happy with our Subaru Outback. More

Report | Print

My sales person was Lisa Ali and she was very instrumental in my choice to purchase a Lexus. From the start she made me feel very comfortable in all my questions and was who I first dealt with in instrumental in my choice to purchase a Lexus. From the start she made me feel very comfortable in all my questions and was who I first dealt with in August 2023. At that time we test drove the 2 models that I was considering. Early in the summer of 2024 I once again came into the dealership and Lisa was happy to spend some more time in narrowing it down to the vehicle that best suited me. More

Report | Print

Thank you, Rick for being an exceptional and wonderful salesman. You were very pleasant and thorough with all the questions and different scenarios we were looking at when purchasing my IS250C. I am extr salesman. You were very pleasant and thorough with all the questions and different scenarios we were looking at when purchasing my IS250C. I am extremely happy and I LOVE MY CAR! More

Report | Print

No pressure to buy Lisa Ali was very accommodating to bring the vehicle from the clean up shop to the dealership to view the vehicle. This was appreciated as we were available at the time and ended up b bring the vehicle from the clean up shop to the dealership to view the vehicle. This was appreciated as we were available at the time and ended up buying the vehicle. More

Report | Print

I recently purchased a 2021 Lexus ES300h and had a fantastic experience. The car is in excellent condition, and the entire buying process was clear and straightforward. I’m really happy with my purcha fantastic experience. The car is in excellent condition, and the entire buying process was clear and straightforward. I’m really happy with my purchase!” I really thankful to lisa ali with all this process. More

Report | Print

Lauren's attention to detail and thoroughness ensured that every aspect of my financing process was smooth and stress-free. She was always available to answer any questions and went above and beyond to s that every aspect of my financing process was smooth and stress-free. She was always available to answer any questions and went above and beyond to secure the best possible terms for my situation. Her friendly demeanor and exceptional customer service made the entire experience enjoyable. If you're looking for someone who truly puts your best interests first, Lauren is the one to trust. Five stars all the way More

Report | Print

I recently had the pleasure of purchasing a vehicle at Lexus of London and must commend the exceptional service I received from my sales representative Lisa Ali. From the moment we spoke on the phone to o Lexus of London and must commend the exceptional service I received from my sales representative Lisa Ali. From the moment we spoke on the phone to our interaction in person, I was throughly impressed by the professionalism and attentiveness Lisa provided. Her knowledge about the vehicle I was interested in was impressive. It showed that she took the time to understand my needs and preferences as a customer. She patiently answered all my questions and at no point did I feel rushed or pressured into making a decision. Her professionalism and transparency throughout the entire process were refreshing, greatly appreciated and a great reflection of the Lexus Brand. More

Report | Print

I recently visited Lexus of London in search of a new Hybrid SUV to replace my 2018 Acura MDX Hybrid. Shortly after I started browsing the showroom, Jillian offered her assistance and we proceeded to sor Hybrid SUV to replace my 2018 Acura MDX Hybrid. Shortly after I started browsing the showroom, Jillian offered her assistance and we proceeded to sort out what my best option would be. The whole process was handled with warmth and professionalism, on the part of all staff involved. All staff I have encountered on my 4 visits to the dealership have been welcoming and projected, what has to be the dealership's corporate goal, excellent ( & verified) customer satisfaction. Well done all! More

Report | Print