LaToya Berry

Friendly service but a little slow in changing tires (1. 5 hours). Perhaps I left it too late in the year to change the tires. 5 hours). Perhaps I left it too late in the year to change the tires. More

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LaToya is extremely welcoming and polite. I always look forward to our interactions! She lets you know exactly what your car is in for and goes over the previous service details with you. N I always look forward to our interactions! She lets you know exactly what your car is in for and goes over the previous service details with you. Not only is she extremely knowledgeable, LaToya is patient. If there are any issues that pop up mid service, she walks you through the changes required and costing. Fully transparent! More

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Enna was thorough and attentive in listening to the concerns about brakes, and even though the appointment was for service package, she was able to get the mechanics to replace necessary parts same da concerns about brakes, and even though the appointment was for service package, she was able to get the mechanics to replace necessary parts same day. She answered my questions. She also kept me updated on progress. More

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LaToya was helpful and easy to contact and responded quickly. She made a point of meeting me and saying hello when I picked up my car. Great service. quickly. She made a point of meeting me and saying hello when I picked up my car. Great service. More

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She was very polite and friendly. She was knowledgeable and helpful. She was a pleasure to deal with. She was knowledgeable and helpful. She was a pleasure to deal with. More

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Excellent service, especially compared to London Kia! LaToya was also excellent to deal with & went out of her way to get my vehicle fixed up very quickly. LaToya was also excellent to deal with & went out of her way to get my vehicle fixed up very quickly. More

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It’s always a great experience when I take my car to ToyotaTown. LaToya takes the best care of me, ensuring I understand any and all servicing needs before decisions are made. I couldn’t recommend her m ToyotaTown. LaToya takes the best care of me, ensuring I understand any and all servicing needs before decisions are made. I couldn’t recommend her more! More

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I recently had an oil change at ToyotaTown and had a great experience thanks to the fantastic service provided by LaToya. From the moment I arrived, she greeted me with a warm and professional attitude, great experience thanks to the fantastic service provided by LaToya. From the moment I arrived, she greeted me with a warm and professional attitude, making the entire process smooth and efficient. She explained everything clearly, from the oil change, to the new wipers I requested and the estimated time for completion, and kept me updated throughout. The oil change was done promptly, and my car was running smoothly afterward. I really appreciated how friendly and knowledgeable LaToya is. Highly recommend ToyotaTown for their excellent service and top-notch customer care! More

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Efficient and courteous dealership. They have maintained my Toyota expertly since it was purchased there. LaToya has been my service advisor and she has dealt with any issues expertly They have maintained my Toyota expertly since it was purchased there. LaToya has been my service advisor and she has dealt with any issues expertly. I trust advice. More

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I have been matched with LaToya for two services now, and I think LaToya is a great addition to ToyotaTown. LaToya is friendly, knowledgeable, and communicative. Latoya does not try to upsell; she explains a I think LaToya is a great addition to ToyotaTown. LaToya is friendly, knowledgeable, and communicative. Latoya does not try to upsell; she explains and shows the reasons for the suggestions she gives. LaToya is also a good listener. I hope to work with LaToya again in the future! More

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