John Rossini

Romeo is an excellent service manager, deals with our needs right away and has excellent communication skills. needs right away and has excellent communication skills. More

Report | Print

Receptive. Busy. Pleasant waiting area with very good coffee and selection of treats which is appreciated. Busy. Pleasant waiting area with very good coffee and selection of treats which is appreciated. More

Report | Print

Rick did a great job in helping us find our next car. He kept us informed of the status of the car arrival and managed all the purchase details professionally. He kept us informed of the status of the car arrival and managed all the purchase details professionally. More

Report | Print

The team at Lexus, specifically Peter Engelmanas, went above and beyond to support and help me with an issue I had with a Lexus purchased from a dealership in North London.. even though it wasn't purchase above and beyond to support and help me with an issue I had with a Lexus purchased from a dealership in North London.. even though it wasn't purchased from them directly, they treated me as if I did and even helped to cover the cost of some parts that should have been out of pocket for me. I will be coming back for service for the remaining life of this vehicle. They are a honest group of people, something hard to find these days... More

Report | Print

Lexus of London and especially our sales representative Rick Watson were an absolute pleasure to deal with. Professional and friendly as well as very knowledgeable in all aspects. Thank you very much fo Rick Watson were an absolute pleasure to deal with. Professional and friendly as well as very knowledgeable in all aspects. Thank you very much for making the purchase of our new Lexus so enjoyable. More

Report | Print

Back end support for the front line staff has to greatly improved. The dealership has not kept with the sales volume improved. The dealership has not kept with the sales volume More

Report | Print

Consistently meets and exceed my expectations . Staff is very welcoming and knowledgeable. All in all a very positive experience. Staff is very welcoming and knowledgeable. All in all a very positive experience. More

Report | Print

Excellent service and great customer centric behaviour. Putting customers first and hassle free service from Lexus London Putting customers first and hassle free service from Lexus London More

Report | Print

On Thursday, I took delivery of a pre-owned vehicle. I have been an on again off again customer of Lexus of London, not because of the dealership, but because of my penchant for changing vehicles. I now I have been an on again off again customer of Lexus of London, not because of the dealership, but because of my penchant for changing vehicles. I now have a year round convertible. I wish to thank the team…Jordan Fera, Allen Zhang, and Tiffany Zhang, The number of employees to whom I gave ratings below indicates the excellent treatment I continually receive from this dealership,and its sister dealership, Toyotatown. I gave stars to too many employees apparently as, your system told me to eliminate someone from my list! That person is Karen Campbell. I’m adding her here so she gets my thanks! More

Report | Print

Adam McCallum it is such an amazing person, very professional all the time and gets the job done 110% he always goes the extra mile to make sure all guests are happy! He always goes above and beyond professional all the time and gets the job done 110% he always goes the extra mile to make sure all guests are happy! He always goes above and beyond! Thank you so much for orchestrating such a perfect detail on my truck! This dealership is amazing I used to work here a while back and every time I walk in it feels like a family. They truly set the World Standard on Quality! Clinton Micallef November 25, 2021 More

Report | Print