John Rossini
John Rossini at Lexus of London
Refer Me

John Rossini

Service Director

Lexus of London

1065 Wharncliffe Rd S
London, ON N6L 1J9

Contact Me
5.0
29 Reviews
5.0

29 Reviews

Write a Review

29 Reviews of John Rossini

June 27, 2024

Dealership Rating
Employee Rating

Rick did a great job in helping us find our next car. He kept us informed of the status of the car arrival and managed all the purchase details professionally. More

by lexusrxer
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

June 19, 2024

Dealership Rating
Employee Rating

The team at Lexus, specifically Peter Engelmanas, went above and beyond to support and help me with an issue I had with a Lexus purchased from a dealership in North London.. even though it wasn't purchase More

by nphilavo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dale Craig, Peter Engelmanas

March 29, 2024

Dealership Rating
Employee Rating

Lexus of London and especially our sales representative Rick Watson were an absolute pleasure to deal with. Professional and friendly as well as very knowledgeable in all aspects. Thank you very much fo More

by Gus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rick Watson

November 24, 2023

Dealership Rating
Employee Rating

Back end support for the front line staff has to greatly improved. The dealership has not kept with the sales volume More

by vaidesh
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 17, 2023

Dealership Rating
Employee Rating

Consistently meets and exceed my expectations . Staff is very welcoming and knowledgeable. All in all a very positive experience. More

by Barb
Recommend Dealer
Yes

April 28, 2022

Dealership Rating
Employee Rating

Excellent service and great customer centric behaviour. Putting customers first and hassle free service from Lexus London More

by ajupaul
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 13, 2022

Lexus of London responded

Thank you for taking the time to leave a review! Kind regards, Stephanie Shearsby Senior Sales Manager Lexus of London

February 18, 2022

Dealership Rating
Employee Rating

On Thursday, I took delivery of a pre-owned vehicle. I have been an on again off again customer of Lexus of London, not because of the dealership, but because of my penchant for changing vehicles. I now More

by Don Blay
Customer Service
Friendliness
Price
Recommend Dealer
Yes

November 25, 2021

Dealership Rating
Employee Rating

Adam McCallum it is such an amazing person, very professional all the time and gets the job done 110% he always goes the extra mile to make sure all guests are happy! He always goes above and beyond More

by Clinton Micallef
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 12, 2021

Dealership Rating
Employee Rating

great service and friendly people. one of the best car washes I get. Henry, my shuttle driver is a great guy. Dale went above and beyond to make me feel important to the process. More

by JOE HISHON SR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Karen Campbell, Stephanie Shearsby, Dale Craig , CARMEN Jones, Henry-shuttle driver

May 07, 2021

Dealership Rating
Employee Rating

The Lexus of London service team service is a 10 in my books. I have been dealing with them for over 8 year now and looking forward to many more. More

by rheubach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Romeo Nissan, Karen Campbell

1