Jim Hansen
Jim Hansen at Straightline Kia

Jim Hansen

Service Manager

Straightline Kia

100 Glendeer Circle SE
Calgary, AB T2H 2V4

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3 Reviews
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3 Reviews

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3 Reviews of Jim Hansen

February 03, 2026

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I had the privilege of meeting Jesse Marshall through an introduction from Kia's service department (Thank you Amy!!). My partner and I had been considering moving to an EV but were not ready to make the f More

by malcolm.jubinville
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 04, 2026

Straightline Kia responded

Thank you for such a thoughtful and detailed review. We are grateful that you took the time to share your experience and for recognizing both Jesse and Amy for their support. It is wonderful to hear that Jesse took the time to truly listen, guide, and make you feel comfortable every step of the way. Knowing that you and your partner feel confident and happy with your decision means a great deal to us. We appreciate your trust in Straightline Kia and are so glad to have you as part of our community.

March 21, 2025

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The experience was good, Jesse was Stright forward and transparent with the condition, issues and services needed with the used KIA SORENTO I was looking at. He was great to work with on the details and d More

by Phil
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Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Cody Andrew, Cesar Regalado, Jesse Marshall , Sam Elfakhouri

Mar 24, 2025

Straightline Kia responded

Thank you so much for sharing your detailed experience! We're thrilled to hear that Jesse, Cesar, and the team at Straightline Kia were able to meet your expectations and provide you with transparent and helpful communication throughout your car-buying journey. It’s great to know that our service and attention to detail made a positive impression. We truly appreciate your recommendation and are excited to have earned your trust. We look forward to assisting you again in the future!

January 22, 2025

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We had an absolutely terrible experience here. Too many issues to write them all down. I will say that Rick Brar the General Manager went above and beyond to make amends. I will also say that t More

by charliehunter
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Purchase Time
Finance Experience
Recommend Dealer
No
Jan 22, 2025

Straightline Kia responded

Thank you for sharing your experience with us. We sincerely apologize for the challenges you faced during your visit. While we regret that your initial experience was less than satisfactory, we are grateful for your recognition of Rick Brar's efforts to make amends and the positive interactions you had with our Service Department. Your feedback is invaluable, and we are committed to learning from it to improve and provide a better experience for all our customers.