Dealership Experience
4 yrs, 1 mo
Industry Experience
4 yrs, 1 mo
231 Reviews
Write a Review231 Reviews of Jillian Cook
March 29, 2023
Lexus of London has always been top shelf in the service area. I was so happy to hear Romeo Nissan is bk in a management capacity! Jillian was very helpful in my recent visit! I hope to make a decision soon area. I was so happy to hear Romeo Nissan is bk in a management capacity! Jillian was very helpful in my recent visit! I hope to make a decision soon on upgrading to a newer Lexus Suv! More
Other Employees Tagged: Romeo Nissan
March 29, 2023
Leaving the dealership rating midpoint because, we didn’t ultimately get a vehicle from them. Jillian was terrific about communicating with us throughout our search. We’re not located in London ourselves and ultimately get a vehicle from them. Jillian was terrific about communicating with us throughout our search. We’re not located in London ourselves and we travelled out of Country during our exchanges so, she had a challenge in keeping us up to date with what was on the lot and worth our travel time. Through no fault of hers, London location didn’t have the colour or/and package for the vehicle we were shopping for. When Jillian wrote to us most recently to say that more options had finally arrived, we had already found our new vehicle in another dealership. She congratulated us and thanked us for our interest and invited us to contact her for a future trade in. She’s friendly, not pushy, thorough and considerate. More
March 29, 2023
We are very glad to get acquainted with your company and thank you very much for your competence! Special thanks for the excellent work and service to your employe Jillian Cook! thank you very much for your competence! Special thanks for the excellent work and service to your employe Jillian Cook! More
Other Employees Tagged: Product specialist
March 28, 2023
Can't speak for the dealership, but I had a great experience with Jillian Cook. Knew what I was looking for, and kept me informed. I decided to hold off for the moment in buying a car, but would def experience with Jillian Cook. Knew what I was looking for, and kept me informed. I decided to hold off for the moment in buying a car, but would definitely come back to Ms. Cook and work with her in the future. More
March 01, 2023
She is the best! she is amazing and makes the process really smooth. She goes above and beyond for her customers and tries to help as much as possible. Great service she is amazing and makes the process really smooth. She goes above and beyond for her customers and tries to help as much as possible. Great service . More
February 24, 2023
Everyone is professional and very organized. Very knowledgeable of product and service. Will trust this dealership for vehicle maintenance. Thank you Very knowledgeable of product and service. Will trust this dealership for vehicle maintenance. Thank you More
Other Employees Tagged: Dale Craig , John explained options on vehicle
February 16, 2023
Excellent dealership. Jillian Cook at the London location was absolutely amazing; she went way beyond expectations to find us the right vehicle we wanted. She put tremen Jillian Cook at the London location was absolutely amazing; she went way beyond expectations to find us the right vehicle we wanted. She put tremendous amount of time and effort to search for months and we are very appreciative for it. The dealership is very friendly, feels like a warm environment. Everyone is nice and helpful. Delivery day was easy and well organized. Thank you everyone who made this happen! More
Other Employees Tagged: Lauren Rossini, Tiffany

