Jillian Cook | Page 13

Jillian is a real professional, someone who makes you comfortable because she is always PREPARED! Unlike many in the industry, if she doesn't have an answer, she doesn't fudge the data - she hunts down t comfortable because she is always PREPARED! Unlike many in the industry, if she doesn't have an answer, she doesn't fudge the data - she hunts down the answer for you. I was totally impressed with her demeaner, product knowledge and promptness in all of our dealings. I'll be back!! More

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Friendly, knowledgeable staff comfortable waiting area with decent coffee and snacks. Clean environment. i was made to feel important as a potential buyer then validated as a new owner of a Lexus. with decent coffee and snacks. Clean environment. i was made to feel important as a potential buyer then validated as a new owner of a Lexus. More

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We enjoyed our business with Lexus of London and especially Jillian. She was so patient and knowledgeable and made our journey to buy our vehicle much easier. especially Jillian. She was so patient and knowledgeable and made our journey to buy our vehicle much easier. More

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We had amazing experience with Lexus. Jillian was helpful and knowledgeable. Never rush or push us to make a decision . Will recommend her to all my friends Jillian was helpful and knowledgeable. Never rush or push us to make a decision . Will recommend her to all my friends More

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I recently visited Lexus of London in search of a new Hybrid SUV to replace my 2018 Acura MDX Hybrid. Shortly after I started browsing the showroom, Jillian offered her assistance and we proceeded to sor Hybrid SUV to replace my 2018 Acura MDX Hybrid. Shortly after I started browsing the showroom, Jillian offered her assistance and we proceeded to sort out what my best option would be. The whole process was handled with warmth and professionalism, on the part of all staff involved. All staff I have encountered on my 4 visits to the dealership have been welcoming and projected, what has to be the dealership's corporate goal, excellent ( & verified) customer satisfaction. Well done all! More

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Jillian was very knowledgeable and helpful in our decision to purchase. Very professional and I would recommend her to others when choosing their next vehicle. Thanks for your help Jillian!! We lov decision to purchase. Very professional and I would recommend her to others when choosing their next vehicle. Thanks for your help Jillian!! We love our new vehicle! More

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Excellent customer appreciation and service. .She was thorough in her follow up and explanation of the product. I have been a Honda / Acura client for over 30 years and Lexus of London has far e .She was thorough in her follow up and explanation of the product. I have been a Honda / Acura client for over 30 years and Lexus of London has far exceeded my expectations. Well done to Chris and all his staff ! More

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This Lexus car we have recently purchased is our firth (5) Lexus vehicle. We have owned other makes of vehicles in the past but it is the Lexus models, their reliability and options along with the suppor (5) Lexus vehicle. We have owned other makes of vehicles in the past but it is the Lexus models, their reliability and options along with the support and service that we have received from Lexus of London that has kept us coming back. This is the first vehicle we have purchased from Jillian Cook. We found her very professional, friendly and easy to communicate with. She was very helpful in helping us negotiate between models, options and delivery times which was critical in our final choice. More

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Jillian was very friendly, patient, gave me more time and consideration I felt I was entitled to, being that I was buying a 'used vehicle' where the margins were perhaps thinner. I felt like a valued custome consideration I felt I was entitled to, being that I was buying a 'used vehicle' where the margins were perhaps thinner. I felt like a valued customer all the same More

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Jillian was amazing! Very personable and professional. We would recommend Lexus of London to anyone looking for a new luxury vehicle. Very personable and professional. We would recommend Lexus of London to anyone looking for a new luxury vehicle. More

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