Jillian Cook | Page 12

Jillian is a class act sales agent and she was a pleasure to deal with! to deal with! More

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Jillian was amazing. She was very knowledgeable and helpful through the process of our purchase and questions post the delivery of our vehicle. What was really nice w She was very knowledgeable and helpful through the process of our purchase and questions post the delivery of our vehicle. What was really nice was her friendliness and each time we were in the dealership she recognized us and came to talk with us about our needs. More

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This dealership helped me find my dream car and I couldn’t be happier with my experience! couldn’t be happier with my experience! More

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My vehicle buying experience has been 5 star from start to finish. It was time for me to consider replacing my 10 year old Mazda, even though it had been trouble free and reliable. For me, having some kno to finish. It was time for me to consider replacing my 10 year old Mazda, even though it had been trouble free and reliable. For me, having some knowledge of various makes and models before even visiting a dealership is important. Jillian was available to speak with me and I am so happy about having her as my sales representative. Jillian was patient, courteous and knowledgeable. Anything I asked was addressed well and she listened to all of my questions and answered them accordingly. More

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This dealership is one of the most organized and professionally operated car dealerships I have ever dealt with in my 50 years of buying cars. Jillian is extremely knowledgeable of the products and professionally operated car dealerships I have ever dealt with in my 50 years of buying cars. Jillian is extremely knowledgeable of the products and cant do enough for you to make the experience enjoyable. She is always available to help via phone, text or email. I used to get a little uptight visiting a dealership in the past, but not now. More

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Our first experience with Lexus of London and their representative Jillian Cook was delightful and productive. We arrived with the intention of purchasing a late model Lexus hybrid and Jillian was acco representative Jillian Cook was delightful and productive. We arrived with the intention of purchasing a late model Lexus hybrid and Jillian was accommodating and honest. What better endorsement then to add that we will become a returning customer. Ron B, London ON. More

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Showroom was bright , inviting, clean and active . There seemed to be lots of personal helping everyone with no wait time . Jillian Cook is outstanding. She was so knowledgeable and helpful. There w There seemed to be lots of personal helping everyone with no wait time . Jillian Cook is outstanding. She was so knowledgeable and helpful. There wasn’t one question she couldn’t answer . Both my husband and myself loved her smile and lovely personality. She was always an available for us . We had no doubt that we wanted to work with her and would highly recommend Jillian. More

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Excellent detail to customer service! This is our second purchase and we have always been treated very well, from sales to after purchase services, and everything in between. This is our second purchase and we have always been treated very well, from sales to after purchase services, and everything in between. More

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Worked with Jillian from Lexus London, and she was not only knowledgeable but also professional. She was able to answer all relevant questions about the car the total experience was very positive. I would only knowledgeable but also professional. She was able to answer all relevant questions about the car the total experience was very positive. I would highly recommend Jillian! More

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My experience with Lexus and Jillian has been extremely positive. Jillian listened to my challenges regarding my height/seat belt issues and picked cars for me to test drive which were best suited for me. positive. Jillian listened to my challenges regarding my height/seat belt issues and picked cars for me to test drive which were best suited for me. Jillian was very kind, professional, patient and efficient. I ended up choosing the 2025 UX, I love it. Jillian was also interested in hearing about my concerns with the bathroom at Lexus (black on black) for people struggling with dementia. Jillian was also very kind to bring forward a donation request for a golf tournament event I am participating in to her general manager. All in all, my experience with Jillian and Lexus has been extremely positive and I would highly recommend a Lexus car to anyone. More

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