Jessica Gilchrist

Currently own my 4th VW and 3rd Tiguan. The folks at Grande Prairie Volkswagen have taken great care of me and my vehicles over the years. The service is always fast and friendly. Thanks! The folks at Grande Prairie Volkswagen have taken great care of me and my vehicles over the years. The service is always fast and friendly. Thanks! More

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Horrible service side management, I had Grand Prairie Volkswagen diagnose a problem with my car. The quote for the work and labor and parts was too high. Which I then opted to take it to a performance sh Volkswagen diagnose a problem with my car. The quote for the work and labor and parts was too high. Which I then opted to take it to a performance shop. I asked ahead of time for them to place the car in a convenient area for me to load it onto a trailer. When I arrived with my pickup truck and trailer to tow the car It was shoved in the back corner of the lot in a very tight area and I had to move the car by hand into a different area in order to even get close enough to get it on the trailer. More

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Every time I come in, whether it’s for sales or service- every runs smoothly. The staff is friendly, the service is prompt, and the building is clean, bright and comfortable. It's always nice to see a team every runs smoothly. The staff is friendly, the service is prompt, and the building is clean, bright and comfortable. It's always nice to see a team that’s professional and efficient. Thanks again for taking great care of my car! More

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Friendly staff great service shuttle from and back to the dealer easy to book and quick to notify when vehicle is ready dealer easy to book and quick to notify when vehicle is ready More

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I always get best service there. Amazing staff, they even washed my st SUV! I will recommend this dealership to my friends. Amazing staff, they even washed my st SUV! I will recommend this dealership to my friends. More

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Excellent customer service in the 3 times that I've been there. Friendly, knowledgeable staff. The courtesy shuttle drivers are also very good. there. Friendly, knowledgeable staff. The courtesy shuttle drivers are also very good. More

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Excellent service, helpful and very professional. Would recommend this dealership to everyone. Looking for a new vehicle Would recommend this dealership to everyone. Looking for a new vehicle More

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Very good personal service and things were explained and info was related back … in simple terms. info was related back … in simple terms. More

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Very knowledgeable not pushy friendly offered options follow up phone call to check on satisfaction or any issues follow up phone call to check on satisfaction or any issues More

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Very helpful with dealing with my vehicle. Thank you for all the help getting it fixed Thank you for all the help getting it fixed More

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