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Jessica Gilchrist

Overview Reviews (24) Inventory (151)

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Jessica Gilchrist

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Jessica Gilchrist

Service Advisor

Grande Prairie Volkswagen

11425 104 Ave
Grande Prairie, AB T8V 0N7

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4.8

24 Reviews

Overview Reviews (24) Inventory (151)

4.8

24 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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24 Reviews of Jessica Gilchrist

May 14, 2025

Dealership Rating

Employee Rating

This dealership has made it better for me to schedule service as we are not from Grande Prairie we have always had the appointment when it was scheduled service as we are not from Grande Prairie we have always had the appointment when it was scheduled More

by Brent

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 07, 2025

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Employee Rating

Hands Down BEST service in over 20 years! BRAVO Teri & Paige! Thank you for everything. If I could pick 10 stars I would! 🥰 BRAVO Teri & Paige! Thank you for everything. If I could pick 10 stars I would! 🥰 More

by Kayla

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Shawn Turcotte, Paige Shelton, Teri Lorenzen

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May 09, 2025 -

Grande Prairie Volkswagen responded

Kayla, reviews like this give us motivation and help us ensure we provide high-quality care. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Grande Prairie Volkswagen! Feel free to reach out to us if you need anything. Have a wonderful day.

April 28, 2025

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Employee Rating

Very professional and helpful service department, definitely would recommend this VW dealership to anybody who is considering buying a VW vehicle. definitely would recommend this VW dealership to anybody who is considering buying a VW vehicle. More

by Peter

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Sam Gerbrandt

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Apr 30, 2025 -

Grande Prairie Volkswagen responded

Hello Peter, thank you; we appreciate your feedback! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

April 24, 2025

Dealership Rating

Employee Rating

GP Volkswagen has always treated me fairly and with respect, this includes all departments (sales/service/parts). respect, this includes all departments (sales/service/parts). More

by bbrenton

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Sam Gerbrandt, Shawn Turcotte, Brad Larson, Paige Shelton

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Apr 27, 2025 -

Grande Prairie Volkswagen responded

Hello Bbrenton, thank you; we appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Grande Prairie Volkswagen

April 15, 2025

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Employee Rating

Jessica is great. Excellent service And very knowledgeable and friendly. They have my future business Excellent service And very knowledgeable and friendly. They have my future business More

by Ivan

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mickaela Ward

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Apr 17, 2025 -

Grande Prairie Volkswagen responded

Ivan, thank you for your kind review; we are happy to pass along your comments to the team here at Grande Prairie Volkswagen! We are always more than happy to assist you if anything else comes up. Take care!

April 09, 2025

Dealership Rating

Employee Rating

I had a great experience at Grande Prairie Volkswagen. The staff were professional, respectful, and attentive from the moment I walked in. The service was smooth, and everyone I dealt with was courteous a The staff were professional, respectful, and attentive from the moment I walked in. The service was smooth, and everyone I dealt with was courteous and knowledgeable. It’s clear they care about their customers and take pride in offering top-notch service. I highly recommend Grande Prairie Volkswagen to anyone looking for a dealership that truly values its clients. Thank you for the excellent experience! More

by Marco risa

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bryan Loewen, Mickaela Ward, Angela Berzniuk, Sarah Kennedy

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Apr 11, 2025 -

Grande Prairie Volkswagen responded

Marco Risa, we are very happy we could provide you with a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Grande Prairie Volkswagen!

April 08, 2025

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Employee Rating

I always get great service from Grande Prairie Volkswsgen. The team is always so friendly and helpful. Volkswsgen. The team is always so friendly and helpful. More

by Madison

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mickaela Ward, Sarah Kennedy

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Apr 10, 2025 -

Grande Prairie Volkswagen responded

Hi Madison, thank you for taking the time to leave a review for us at Grande Prairie Volkswagen. We're happy we could meet your expectations!

April 05, 2025

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Employee Rating

The service is always quick and efficient and they managed to squeeze me in and also washed my vehicle for me managed to squeeze me in and also washed my vehicle for me More

by Kevinrderasp

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 10, 2025 -

Grande Prairie Volkswagen responded

Kevinrderasp, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

April 04, 2025

Dealership Rating

Employee Rating

I have purchased two vehicles from Grande Prairie Volkswagen. Brad and the team are fantastic. They are helpful and courteous. Volkswagen. Brad and the team are fantastic. They are helpful and courteous. More

by jennifer.wright12

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Madison Stoddart, Paige Shelton, Mickaela Ward

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Apr 10, 2025 -

Grande Prairie Volkswagen responded

Jennifer.wright12, reviews like this give us motivation and help us ensure we provide high-quality care. Your loyalty means more to us than you know. We are always more than happy to assist you if anything else comes up. Take care!

April 01, 2025

Dealership Rating

Employee Rating

Service was ok. Car sat for days before being looked at due to staff changes. Repairs done promptly once it finally was looked at. Car sat for days before being looked at due to staff changes. Repairs done promptly once it finally was looked at. More

by Greenapplefitness

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Apr 05, 2025 -

Grande Prairie Volkswagen responded

We apologize for the delay in servicing your vehicle. We appreciate your patience and are glad the repairs were completed promptly once it was addressed. We encourage you to address your concerns in more detail to our service manager Brad at 780-532-7222. This will help us improve for future customers and your servicing moving forward. Thank you for your choosing Grande Prairie Volkswagen to service your vehicle.

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