Jessica Gilchrist
Jessica Gilchrist at Grande Prairie Volkswagen

Jessica Gilchrist

Service Advisor

Grande Prairie Volkswagen

11425 104 Ave
Grande Prairie, AB T8V 0N7

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4.7
34 Reviews
4.7

34 Reviews

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34 Reviews of Jessica Gilchrist

July 01, 2025

Dealership Rating
Employee Rating

Very knowledgeable not pushy friendly offered options follow up phone call to check on satisfaction or any issues More

by lynlar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

June 26, 2025

Dealership Rating
Employee Rating

Very helpful with dealing with my vehicle. Thank you for all the help getting it fixed More

by ms lanchette75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 27, 2025

Grande Prairie Volkswagen responded

Ms Lanchette75, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 23, 2025

Dealership Rating
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Wouldn't get phone callas on what was going on with my vehicle, I was always the one calling to see what was going on with it. Just very poor communication not very impressed. More

by Puckjoe09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 25, 2025

Grande Prairie Volkswagen responded

Puckjoe09, we regret to hear that you had this experience with us. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. It is our hope that you will give us another opportunity to earn your business.

June 05, 2025

Dealership Rating
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This is a fantastic dealership that goes out of their way to ensure a smooth experience. More

by nico.s.shull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 11, 2025

Grande Prairie Volkswagen responded

Nico.s.shull, reviews like this give us motivation and help us ensure we provide high-quality care. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Grande Prairie Volkswagen!

June 03, 2025

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Autum was fantastic! Suggestions were on point! My husband is 6”8, leaves us very limited. I went looking to test drive a specific GMC, did not like it at all. Autum sugg More

by Sarah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 07, 2025

Grande Prairie Volkswagen responded

Sarah, reviews like this give us motivation and help us ensure we provide high-quality care. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Grande Prairie Volkswagen! Congratulations on your Atlas!

June 02, 2025

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Employee Rating

Friendly service. Has to wait for two hours for an oil change that was booked for a specific time. Overall the service was good, waiting area was clean and comfortable More

by Johnprzybylski0617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angela Berzniuk

Jun 06, 2025

Grande Prairie Volkswagen responded

Johnprzybylski0617, we really appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Grande Prairie Volkswagen

May 30, 2025

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Employee Rating

Sales and service department were both excellent I would definitely deal with them again. Ths More

by Wayne
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Paige Shelton

May 31, 2025

Grande Prairie Volkswagen responded

Hello Wayne, we appreciate you taking the time to leave us this feedback. We do hope we can be of assistance in the future. Take care!

May 29, 2025

Dealership Rating
Employee Rating

Being from out of town and only having shuttle service when a service for my car took from 11 to 430 does not work for me. That meant I had to be dropped off and wait in that spot for 4.5 hrs. I was reall More

by Mwolfe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angela Berzniuk

May 30, 2025

Grande Prairie Volkswagen responded

Thank you again for taking the time to let us know how we did. We appreciate your feedback and suggestion of offering additional options. Thank you for your business and choosing our dealership to service your vehicle.

May 29, 2025

Dealership Rating
Employee Rating

The people working in this branch are all nice and helpful. They are easy to deal with More

by Melissa Caspe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angela Berzniuk

May 31, 2025

Grande Prairie Volkswagen responded

Hello Melissa Caspe, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Jun 14, 2025

Melissa Caspe responded

Always appreciate the staff at GP VW. Friendly and always willing to help

May 28, 2025

Dealership Rating
Employee Rating

They were cheerful and ready to listen to what your opinion was, they put in a effort to find a rattle unlike a different dealership in Edmonton. More

by Trev
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Mickaela Ward

May 30, 2025

Grande Prairie Volkswagen responded

Hi Trev, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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