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Jessica Gilchrist
Jessica Gilchrist at Grande Prairie Volkswagen
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Jessica Gilchrist

Service Advisor

Grande Prairie Volkswagen

11425 104 Ave
Grande Prairie, AB T8V 0N7

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4.7
15 Reviews
4.7

15 Reviews

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15 Reviews of Jessica Gilchrist

April 01, 2025

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Employee Rating

Service was ok. Car sat for days before being looked at due to staff changes. Repairs done promptly once it finally was looked at. More

by Greenapplefitness
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Service Communication
Recommend Dealer
Yes
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March 29, 2025

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The service was excellent as well as the shuttle. They even car wash my vehicle More

by Harvey
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Loewen, Mickaela Ward, Angela Berzniuk, Sarah Kennedy

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March 23, 2025

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Great service awesome customer service care wash driver pickup from there and home thank you Micksrla , Jessica and Brian More

by Roberta Wayne kreiser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Loewen, Mickaela Ward

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Mar 28, 2025

Grande Prairie Volkswagen responded

Hi Roberta, Thank you so much for your kind review! We’re thrilled to hear you had a great experience with our service team and shuttle driver. Mickaela, Jessica, and Brian will really appreciate the shout-out! We’re always here to make your visits smooth and stress-free—thanks again for choosing Grande Prairie Volkswagen! Best regards, The GP Volkswagen Team 🚗💙

March 14, 2025

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I am new to this dealership but I’m very pleased with my service so far! More

by Cooperb9022
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Workmanship
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Recommend Dealer
Yes
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Mar 17, 2025

Grande Prairie Volkswagen responded

Hi Coopert9022, Welcome to Grande Prairie Volkswagen! We're so glad to hear that you're pleased with your service experience so far. If there's anything we can do to make your visits even better, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you again! Best, The GP Volkswagen Team

March 13, 2025

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I only interact with the service department in Grande Prairie as the car was purchased in Edmonton More

by Mford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brad Larson, Angela Berzniuk

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Mar 16, 2025

Grande Prairie Volkswagen responded

Hi Mford, Thank you for your 5-star review! We’re glad to hear that our service department has been able to assist you and provide a great experience. If you ever need anything, don’t hesitate to reach out—we’re always happy to help! Best, The Grande Prairie Volkswagen Team

March 12, 2025

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Fantastic service department. They found issues that the GM dealer had missed. They were able to get the required parts and have them installed promptly. We are extremely happy wi More

by shermanpower24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brad Larson, Teri Lorenzen, Mickaela Ward, Angela Berzniuk , Manny in sales.

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Mar 17, 2025

Grande Prairie Volkswagen responded

Hi shermanpower24, Thank you for your fantastic review! We're happy to hear that our team could help resolve the issues and get everything sorted promptly. Your satisfaction means a lot to us, and we truly appreciate your support. Looking forward to assisting you again in the future! Best, The GP Volkswagen Team

February 28, 2025

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GP has been amazing from sales to service. They have helped me out so much the last month. They stuck behind me when another dealership was not good. My sales lady Navprete has been terrific t More

by Camp1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Turcotte, Madison Stoddart, NavPreet Kaler, Mickaela Ward, Angela Berzniuk, Sarah Kennedy , Sales manager

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Mar 13, 2025

Grande Prairie Volkswagen responded

Hi Camp1234, Thank you so much for your kind words! We're thrilled to hear that our team, especially Navpreet, was able to support you and make your experience seamless from sales to service. We appreciate your trust in us and are always here whenever you need assistance. Looking forward to seeing you again in the future! Best, The Grande Prairie Volkswagen Team

February 27, 2025

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Employee Rating

Very professional, treated us like gold, fixed the computer problems...ie emergency call module. Module was changed in a timely manner. More

by Cams rapture
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 13, 2025

Grande Prairie Volkswagen responded

Hi Cams Rapture, Thank you for your wonderful review! We're so glad to hear that our team, especially Jessica, provided professional and attentive service. It's great to know that we could fix the issue efficiently and make your experience a smooth one. We appreciate your trust in us and look forward to assisting you again in the future! Best, The Grande Prairie Volkswagen Team

February 27, 2025

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Employee Rating

First time service for my new second hand jaguar, both parties learned about parts and costs, More

by Pearl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mickaela Ward

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Feb 28, 2025

Grande Prairie Volkswagen responded

Hi Pearl, Thank you for trusting us with your Jaguar's first service! We’re glad we could go through everything together and ensure you had all the information you needed about parts and costs. If you ever have any questions or need anything in the future, we’re here to help! Best regards, The Grande Prairie Volkswagen Team

February 18, 2025

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Employee Rating

Friendly staff. Accommodating. Work was completed promptly. Good communication and no pressure for extras. Thank you! More

by Rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 21, 2025

Grande Prairie Volkswagen responded

Hi Rich, Thank you for your kind words and for taking the time to leave us a 5-star review! We’re thrilled to hear that our team, especially Jessica, provided a smooth and accommodating experience. Communication and a no-pressure approach are what we strive for, and we’re happy to know you felt that during your visit. Looking forward to serving you again in the future! Best regards, The Grande Prairie Volkswagen Team

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