Jason DeFelice
Jason DeFelice at ToyotaTown

Jason DeFelice | Page 29

Service Specialist

ToyotaTown

1065 Wharncliffe Rd S
London, ON N6L 1J9

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4.8
435 Reviews

Jason joined team in 2005 with over 25 yrs experience in Service and Management in the automotive industry. He is the 3 time winner of the Chairmans Challenge and 4 time winner of the Toyota Pinnacle award for Top customer service and satisfaction

Dealership Experience

23 yrs, 8 mos

Industry Experience

28 yrs, 5 mos

Languages Spoken

English English

Maltese Maltese

4.8

435 Reviews

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435 Reviews of Jason DeFelice

October 08, 2020

Dealership Rating
Employee Rating

The staff and service were excellent, but we were a little annoyed that we were first told we had booked drop off (we’ve never done that) but eventually Jason allowed us to wait. There were two extra p More

by Pdflynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Irene ? When I phoned service to make another appointment,nw as very helpful and cheerful

October 08, 2020

Dealership Rating
Employee Rating

Jason was extremely helpful and friendly. Very high quality of work and amazing customer service! Thank you for all of your help, I’ll definitely be coming back to ToyotaTown. More

by sophiavetro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 02, 2020

Dealership Rating
Employee Rating

I went to Toyotatown for my 2006 Sienna service on Oct 1st. I had a great experience with Toyotatown's service advisor Firis Sharif. I was provided a very professional services by Firis. He is a very kin More

by John Z.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Firis Sharif

September 25, 2020

Dealership Rating
Employee Rating

Jason is the best for service he took really good care of our vehicle when we went to pick it up Jason greeted us with a smile and explained everything that was done to the truck I would recommend everybo More

by Fern
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rita Dalal , Suzanne Bourdeau

September 23, 2020

Dealership Rating
Employee Rating

Best guy in the business. Jason is friendly, gives great customer service, is always helpful and informative. He always gets back to me in a timely manner which I greatly appreciate. More

by Pat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 16, 2020

Dealership Rating
Employee Rating

Jason deserves an 11 out of 10. Awesome service and Jason is someone I trust a lot. The service was very good, no complaints. Toyotatown’s Covid rules to protect staff and customers is excellent. Thanks More

by vicc@rogers.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 09, 2020

Dealership Rating
Employee Rating

Toyota Town team and Jason are my first choice when it comes to suggesting friends for buying car or servicing. Never let me down. Thanks! More

by Jonathan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 06, 2020

Dealership Rating
Employee Rating

I just can summarize the service at Toyota Town as exceptional service. The precautions due to the pandemia taken by Toyaota indicates how you care for your customers More

by ramagon
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

September 02, 2020

Dealership Rating
Employee Rating

So grateful for Jason and the entire Toyota team, awesome service and professional. Never a stressful appointment. Can’t wait for my next oil change! More

by Lori G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 02, 2020

Dealership Rating
Employee Rating

Recently at TTown, no appointment. Had noticed tire low. Jason came out, evaluated situation~’if you can wait, we’ll get you in.’ ~30 minutes later, done, back on road. No charge, as if bought the tires the More

by londontommy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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