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Jason DeFelice
427 Reviews
Jason joined team in 2005 with over 25 yrs experience in Service and Management in the automotive industry. He is the 3 time winner of the Chairmans Challenge and 4 time winner of the Toyota Pinnacle award for Top customer service and satisfaction
Read moreDealership Experience
23 yrs, 3 mos
Industry Experience
28 yrs
Languages Spoken
English
Maltese
427 Reviews
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427 Reviews of Jason DeFelice
June 16, 2022
Always very pleasant and provides helpful information. Also wanted to give a big thank you to the mechanics for completing work on my car on a Friday afternoon. Elena Also wanted to give a big thank you to the mechanics for completing work on my car on a Friday afternoon. Elena More
by galloway1384
June 03, 2022
As always, Jason was able to quickly find the source of an issue I had explained it to me. Jason and the Toyotatown team are fantastic! I trust them And don’t hesitate to recommend them. an issue I had explained it to me. Jason and the Toyotatown team are fantastic! I trust them And don’t hesitate to recommend them. More
by Vince
May 25, 2022
As usual exceptional service without a doubt! Jason thank you for providing the usual unbelievable service…. Always taking care of my tundra. Fantastic crew…. Always a pleasure going in to keep m Jason thank you for providing the usual unbelievable service…. Always taking care of my tundra. Fantastic crew…. Always a pleasure going in to keep my vehicle running top notch! More
by Frank the Italian guy!
May 25, 2022
Jason, has always been my go to guy! He is the best Senior Service Advisor at TT. He explains you so well about the wear and tear of your car and helps you to understand the repairs done He is the best Senior Service Advisor at TT. He explains you so well about the wear and tear of your car and helps you to understand the repairs done on the car. He is very knowledgeable and smart. Always helps me with best practices to keep my car smooth and running. Thanks Jason! You are the best 🤩 More
by Jonathan
May 18, 2022
Jason is one of the reasons we keep coming back for service at Toyotatown. He is courteous, engaged and will give you the straight goods. If you don’t really need something replaced right away he will service at Toyotatown. He is courteous, engaged and will give you the straight goods. If you don’t really need something replaced right away he will tell you. He will often source replacement parts at a reasonable price. More
by Cg9001
May 11, 2022
Jason is such a pleasure to work with. He listens to your concerns and makes sure they are addressed. He’s friendly and professional and goes the extra mile to see that you are happy with He listens to your concerns and makes sure they are addressed. He’s friendly and professional and goes the extra mile to see that you are happy with your service. More
by jslitterick
May 07, 2022
Jason was very helpful when I brought my car in for service. My car had to stay overnight to be fixed, and he made sure to have it ready for me the next day just in time for my student’s road test. Tha service. My car had to stay overnight to be fixed, and he made sure to have it ready for me the next day just in time for my student’s road test. Thanks Jason! More
by Aliya-Nasir
Other Employees Tagged: Sylvia Donovan, Chelsea Wakefield, Rita Dalal, Ashley Wilson, Dennis Dabous , Nathalie El Asmar
April 23, 2022
Jason is very knowledgeable, friendly and truly understands what the customer’s expectations are and exceeds them. I have come to and continue to visit this dealership because of Jason. He is an understands what the customer’s expectations are and exceeds them. I have come to and continue to visit this dealership because of Jason. He is an exceptional asset to the company and hope he is recognized for this. Thank you Jason for all the little details you do. Phil More
by Phil
