With automotive in his blood, Fern is no stranger to a hard days work. From the ranks of Car attendant, Service advisor, Service Manager and on, Fern has worked in every department. Fern’s number one priority. Our Customers!
Read moreDealership Experience
14 yrs, 9 mos
120 Reviews
Write a Review120 Reviews of Fern Turpin
January 18, 2019
Bying a Second Hand Car Just bought my second Kia Soul from this dealership and all of the people that I dealt with ( Mike, Andre, and Fern) were nice to work with. The serv Just bought my second Kia Soul from this dealership and all of the people that I dealt with ( Mike, Andre, and Fern) were nice to work with. The service department did a very good job when servicing my first Soul and I expect it will continue with my second. More
Other Employees Tagged: Mike Peters, Andre Smith
December 03, 2018
Exceptional experience The staff was very professional and took their time to explain everything to me. I really enjoyed my experience. Before I left with the car Andre m The staff was very professional and took their time to explain everything to me. I really enjoyed my experience. Before I left with the car Andre made it a point to make sure that I understood everything on the car and how everything worked. She was very knowledgeable and was able to answer all of my questions concerning my new vehicle. I would recommend this dealership to anybody who wants to buy a vehicle. More
Other Employees Tagged: Andre Smith, Karen Clouter
August 31, 2018
A wonderful used car buying experience The real test of a dealership is what happens when something goes wrong. In my case they solved the problem and put my mind at ease immediately. I'm a The real test of a dealership is what happens when something goes wrong. In my case they solved the problem and put my mind at ease immediately. I'm a very happy customer. More
Other Employees Tagged: Mike Peters, Andre Smith
August 24, 2018
The Cream of the Crop Buying a KIA was a good IDEA...my last car was a KIA and my next one will be a KIA. Personable, courteous and friendly team will ensure my loyalty... Buying a KIA was a good IDEA...my last car was a KIA and my next one will be a KIA. Personable, courteous and friendly team will ensure my loyalty... More
Other Employees Tagged: Mike Peters, Andre Smith
August 03, 2018
Excellent service I went to this dealership in early July looking for a vehicle and was treated with respect and no sales pressure at all. Not knowing what I wanted ex I went to this dealership in early July looking for a vehicle and was treated with respect and no sales pressure at all. Not knowing what I wanted exactly, Fern let me test drive a few of the cars and explained the benefits of each vehicle. I left not buying a car at the time because I "wanted to look around".. After going through the hassle of being ignored or talked down to by other salespeople I of course came back and bought a car from Fern who once again had the patience and kindness to let me test drive a couple more vehicles just so I was sure of what I wanted. I would definitely recommend this place, everyone is so nice and very knowledgeable and Andre in financing was super fast and efficient with the paperwork. Great place to shop if your looking for a vehicle....no need to look around !!! More
Other Employees Tagged: Andre Smith , Dave Gough
August 02, 2018
Buying a new Kia The people at this dealership know their product. They were very helpful and wanted the customer to get a car that was right for them . I appreciate The people at this dealership know their product. They were very helpful and wanted the customer to get a car that was right for them . I appreciate the time they took with me yet I did not feel pressure to buy a vehicle that I would not be comfortable driving. More
Other Employees Tagged: Andre Smith , Dave Gough
July 30, 2018
Very professional and high quality service. No pressure sales, very friendly and customer orientated. Service was very fast and there was no unnecessary waiting. You didn't have to search for No pressure sales, very friendly and customer orientated. Service was very fast and there was no unnecessary waiting. You didn't have to search for help personnel were readily available. More
Other Employees Tagged: Mike Peters, Andre Smith , Austen Peters
March 02, 2018
LOVE MY NEW KIA Buying my first car was a breeze with this friendly, professional, family like dealership. Mike was excellent and went above and beyond for me. THANKS Buying my first car was a breeze with this friendly, professional, family like dealership. Mike was excellent and went above and beyond for me. THANKS! More
Other Employees Tagged: Mike Peters, Andre Smith , Jody Ferguson, Terry Koeslag
February 15, 2018
Purchase of used 2016 Kia Rio We have another make of car for which we have our service done at Turpin Kia. So now we are very happy to give 5 star rating for our experience purc We have another make of car for which we have our service done at Turpin Kia. So now we are very happy to give 5 star rating for our experience purchasing a used vehicle at Turpin Kia. We were greeted immediately by a lady staff member who introduced us to Fern Turpin who then introduced us to salesman Michael Peters. Michael had an encyclopedic knowledge of the cars on offer. He patiently accepted our requirements and showed us 2 cars we had researched online, which we then test drove. He then indicated the pros and cons of each. We believe we made an excellent choice with his help. The final paperwork was done by Fern. All of the staff were cheerful and answered all of our concerns. We highly recommend Turpin Kia! More
Other Employees Tagged: Mike Peters
February 03, 2018
Terrific The team at Turpin from sales ,service, transparency of pricing, for my last several auto purchases has been courteous, prompt, and well presented and The team at Turpin from sales ,service, transparency of pricing, for my last several auto purchases has been courteous, prompt, and well presented and priced More
Other Employees Tagged: Mike Peters, Andre Smith, Karen Clouter , Jason Daley, Jody Ferguson

