Fern Turpin | Page 4

I had an excellent experience at Turpin KIA. They are light years ahead of all other KIA dealers in the Ottawa area, and by far the best new or used car dealer I have ever dealt with in 37 years They are light years ahead of all other KIA dealers in the Ottawa area, and by far the best new or used car dealer I have ever dealt with in 37 years of car buying. Mike Peters was extremely good to deal with, as he is a totally honest, direct, clear, knowledgeable (experienced) and personable car salesman. I honestly haven't ever dealt with anyone better. He was a pleasure to work with, from start to finish. Also a pleasure to work with was the sales and finance manager, Andre Smith. He was also extremely easy to deal with, very clear and very honest, helpful and straightforward, just like Mike. Together, Mike and Andre were able to quickly locate and deliver the exact vehicle we were looking for in 4 weeks. Absolutely amazing work on their part! In the spring I had been told by KIA Donnelly in Kanata and Hunt Club KIA in Nepean/ Ottawa that it might be possible to order and receive a KIA in 9 or possibly 12 months or more, but with no guarantees. They would only provide a appraisal when or if the vehicle was delivered! This was, to me, totally unacceptable and I had walked away in both cases. How is it possible that these other KIA dealers don't really "have a clue" of how to properly operate a KIA dealership in 2023, but Turpin KIA can and does so on a regular, daily basis? Its beyond me, but I think KIA Turpin should possibly share their knowledge and expertise to other KIA dealers elsewhere in the Ottawa area, or beyond. Potential new car buyers would be much, much better served. More

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This is the second car we’ve purchased from Turpin and in both cases the sales experience has been excellent. And not just sales, but the service department is truly exceptional. both cases the sales experience has been excellent. And not just sales, but the service department is truly exceptional. More

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Andrea, Andre and Vicky made the experience amazing! What an awesome team you have Fern! Love, Love, Love my new Sportage!!! What an awesome team you have Fern! Love, Love, Love my new Sportage!!! More

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Just an amazing place where work awesome people. Love my experience at Turpin Kia. The place where I would like to come back. Thank you guys. Love my experience at Turpin Kia. The place where I would like to come back. Thank you guys. More

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What a nce SUV, Andrea and Andre, Best buying experience ever. We are reading the owners manual every day to figure out all the options. Our friends and family are envious. She is called Blue experience ever. We are reading the owners manual every day to figure out all the options. Our friends and family are envious. She is called Blue Baby Cheers, Jorma and Karen Hamalainen More

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Honest,friendly,caring. dealership. excellent service.. They take the time to explain everything. Extremely happy with my new car.. Andrea is the best. dealership. excellent service.. They take the time to explain everything. Extremely happy with my new car.. Andrea is the best. More

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I have been a loyal customer for 5 years, my initial visit was a panic as my car was out of commission and the team worked with me positively in every way possible! Now 5 years later I have purchased tw visit was a panic as my car was out of commission and the team worked with me positively in every way possible! Now 5 years later I have purchased two vehicles from them and they have become like family! I recommend them to everyone I come across and will never go to another dealership! Thanks for being most knowledgeable, courteous, respectful, funny people that each and every one of you are! More

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Both Andrea Cunningham and Andre Smith were a pleasure to deal with throughout the purchase process. They were able to promptly respond to and questions or concerns that we raised. The dealership has a small deal with throughout the purchase process. They were able to promptly respond to and questions or concerns that we raised. The dealership has a small town feel to it where all the employees are friendly and are keen to try and assist in getting you into the right vehicle that meets your needs. Overall, a pleasant buying experience. More

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Always top service and helpfulness - my 3rd Kia because of them. New lease work, wonderful. of them. New lease work, wonderful. More

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Friendly, easy to deal with. Had an issue that was sorted out as soon as I brought it back in. Had an issue that was sorted out as soon as I brought it back in. More

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