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Enna Pinacho
175 Reviews
I have been in the Automotive Industry for 10 years, started as a cashier at a GM Dealership, over time on the course of my 7 years there, I transitioned to Service Administrator booking appointments and looking after the internal accounts on vehicles being Safety for Sale. Currently I am at 3 years working at a Toyota Dealership, where I am a Service Advisor. I have been working hard to establish a new way of providing a Service for my customers, that only by working on this field, a person is able to mold to benefit the Service that suits better for individual needs. Customers are very important, helps us to outgrow our line or work around such a competitive market, so nurturing and caring for a customer's vehicle as if it was your own, enhances the experience to a satisfactory level that creates connections that can last for a long time. Hope I can continue dedicating my services to the people that come to see me!!
Read moreDealership Experience
4 yrs
Industry Experience
10 yrs, 8 mos
Languages Spoken
English
Spanish
175 Reviews
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175 Reviews of Enna Pinacho
December 26, 2024
I like this dealer since I feel at hone however areas of improvement are necessary to complete and improve customer satisfaction ( corona era well gone) improvement are necessary to complete and improve customer satisfaction ( corona era well gone) More
by Mazen
Other Employees Tagged: Geordie Hock, Rita Dalal , Can’t remember their name
December 13, 2024
Amazing dealership to deal with had a great experience with Ana. The service advisor that took good care of me very honest very helpful. I would definitely recommend this dealership to anyone. with Ana. The service advisor that took good care of me very honest very helpful. I would definitely recommend this dealership to anyone. More
by Tlisettealvarez
Other Employees Tagged: Chelsea Wakefield
December 11, 2024
Enna was thorough and attentive in listening to the concerns about brakes, and even though the appointment was for service package, she was able to get the mechanics to replace necessary parts same da concerns about brakes, and even though the appointment was for service package, she was able to get the mechanics to replace necessary parts same day. She answered my questions. She also kept me updated on progress. More
by Pvbnk
Other Employees Tagged: LaToya Berry
November 20, 2024
Service was thoroughly explained, as was pricing. Any questions that I had were answered in detail. Always a job well done, I am very happy with the quality provided! Any questions that I had were answered in detail. Always a job well done, I am very happy with the quality provided! More
by Coco
November 18, 2024
Great experience with everyone I've met, and have helped whenever I've asked. I would recommend them. whenever I've asked. I would recommend them. More
by Craig
Other Employees Tagged: Sylvia Donovan
November 18, 2024
Very thorough and helpful. Explained everything with pricing, Received the vehicle when promised. Thank you! Explained everything with pricing, Received the vehicle when promised. Thank you! More
by Jfv22
Other Employees Tagged: Jason DeFelice
November 11, 2024
I received excellent service. I was asked prior to providing me with a new battery and at what level it was at which I am positive enabled me to be sure I would not get stuck with I was asked prior to providing me with a new battery and at what level it was at which I am positive enabled me to be sure I would not get stuck with my car not starting somewhere in the winter season. A very important safety concern, therefore I was pleased this issue was addressed. I was also provided a place where I could complete a zoom conference call while waiting and this was also important to me. More
by Carole
Other Employees Tagged: Ed Dodich
