Enna Pinacho
Enna Pinacho at ToyotaTown
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Enna Pinacho

Service Advisor

ToyotaTown

1065 Wharncliffe Rd S
London, ON N6L 1J9

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5.0
150 Reviews

I have been in the Automotive Industry for 9 years, started as a cashier at a GM Dealership, over time on the course of my 7 years there, I transitioned to Service Administrator booking appointments and looking after the internal accounts on vehicles being Safety for Sale. Currently I am at 2 years working at a Toyota Dealership, where I am a Service Advisor. I have been working hard to establish a new way of providing a Service for my customers, that only by working on this field, a person is able to mold to benefit the Service that suits better for individual needs. Customers are very important, helps us to outgrow our line or work around such a competitive market, so nurturing and caring for a customer's vehicle as if it was your own, enhances the experience to a satisfactory level that creates connections that can last for a long time. Hope I can continue dedicating my services to the people that come to see me!!

Dealership Experience

2 yrs, 6 mos

Industry Experience

9 yrs, 2 mos

Languages Spoken

English English

Spanish Spanish

5.0

150 Reviews

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150 Reviews of Enna Pinacho

November 20, 2024

Dealership Rating
Employee Rating

Service was thoroughly explained, as was pricing. Any questions that I had were answered in detail. Always a job well done, I am very happy with the quality provided! More

by Coco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 18, 2024

Dealership Rating
Employee Rating

Explained the work required very well. Was very honest in her assessment of the trim. More

by jlutman48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 18, 2024

Dealership Rating
Employee Rating

Great experience with everyone I've met, and have helped whenever I've asked. I would recommend them. More

by Craig
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sylvia Donovan

November 18, 2024

Dealership Rating
Employee Rating

Very thorough and helpful. Explained everything with pricing, Received the vehicle when promised. Thank you! More

by Jfv22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason DeFelice

November 11, 2024

Dealership Rating
Employee Rating

I received excellent service. I was asked prior to providing me with a new battery and at what level it was at which I am positive enabled me to be sure I would not get stuck with More

by Carole
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Dodich

November 05, 2024

Dealership Rating
Employee Rating

Toyotatown employees are awesome! I have Enna as my advisor today, she is very helpful, when I told her about my concerns of my vehicle. Thank you everyone! More

by Kate
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jason DeFelice

October 27, 2024

Dealership Rating
Employee Rating

I always feel in good hands when visiting for Service appointments; such a busy bt well run organization! More

by CHR
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

October 11, 2024

Dealership Rating
Employee Rating

Perfect good understanding good communication skills better performance I would like to suggest with my friends and family members, it’s far better than North London Toyota More

by thampyjijo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 10, 2024

Dealership Rating
Employee Rating

Professional, courteous and efficient! She made the experience great, and explained all work. An overall superb interaction More

by Peterjosephkendall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 10, 2024

Dealership Rating
Employee Rating

Efficiency and good customer service. Vehicle serviced in good time.Enna was very helpful and gave good explanations of service requirements. No pressure to do all of service at this time More

by cathymcgarrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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