Don Fricker
Don Fricker at Wolfe GMC Buick - Edmonton

Don Fricker | Page 6

Service Manager

Wolfe GMC Buick - Edmonton

18325 Stony Plain Rd NW
Edmonton, AB T5S 1C6

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57 Reviews

Don joined Western GM in July of 2001. He brings with his knowledge, experience many technical aspects due to his years of being a technician. Has enjoyed his time as a Service Manager working with many wonderful staff members & customers.

Dealership Experience

24 yrs, 10 mos

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rated

57 Reviews

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57 Reviews of Don Fricker

December 17, 2015

Dealership Rating
Employee Rating

Best Dealership in Canada A large statement I know but after dealing with so many in Canada over the years, it's true from my perspective. Zero pressure sales from Aaron and Ja More

by Denalidriver2112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Renee Neudorf , Jamie Brandt, Chantal Geddes, Aaron Peterson, Cindy Smith, Alan Walker

Dec 27, 2015

Wolfe GMC Buick - Edmonton responded

I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that we have provided you with the best dealer experience ever! Thank you so much. Thanks for the recommendations as well! Please feel free to call or stop by if there is anything else we can do to help you. Doug Airey General Manager 780-486-3333

November 30, 2015

Dealership Rating

Very thorough My service experiences with Western GMC have been excellent. Don and his staff are very professional and courteous. I recently brought my 2015 Sie More

by RMTymo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dean Anderson, Steve Hillerud

Dec 17, 2015

Wolfe GMC Buick - Edmonton responded

Thank you for your kind words! We appreciate Don and Steve, as well as the rest of our staff and we are thrilled that they have taken care of you and accommodated your needs. We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. It was a pleasure to assist you and please let us know when we can do so again! Don Fricker Service Manager 780-486-3333

November 30, 2015

Dealership Rating

Amazing service! Jamie Brandt has always treated me fairly and exceeded my expectations for customer service! I have bought 8 vehicles from Western in the past 8 years More

by Jazzy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug Airey , Jamie Brandt, Brandon Holmes

Dec 17, 2015

Wolfe GMC Buick - Edmonton responded

Thank you for your kind words about Jamie and Western GMC Buick! We are very happy that we've had the opportunity to service you over the last 20 years! Enjoy your new car that you recently purchased and we will continue the great service that you have been used to for years. Take care and happy trails. Doug Airey General Manager 780-486-3333

July 12, 2015

Dealership Rating

Top Notch Experience Just wanted to pass on Some Positive Feedback. I was in your Dealership last week, and had some warranty issues on my 2015 GMC 2500 Duramax, The Fri More

by Mike Swityk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Renee Neudorf , Chantal Geddes, Niels Jensen

Jul 21, 2015

Wolfe GMC Buick - Edmonton responded

Mike, your great feedback truly made our day. We all work incredibly hard to exemplify our commitment to customer care. I am glad that our team was able to show you what we strive to deliver and I am certain that they will be glad to hear how happy you are with the service you have received. We look forward to making sure that you enjoy your car for many years to come. Don Fricker Service Manager 780-486-3333

May 20, 2015

Dealership Rating

Perfect Always great service and respect for my car. I have purchased multiple cars and have them all serviced at Western. More

by PontiacG8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug Airey, David Hogarth , Rick Arnold, Jamie Brandt, Sue Cameron, Brandon Holmes, Cindy Smith, Alan Walker

May 20, 2015

Wolfe GMC Buick - Edmonton responded

Thank you so much for taking the time to write this great review! Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership, and I am happy to hear that our service department was able to gain your trust in our business. We look forward to servicing your future automotive needs! Don Fricker Service Manager 780-486-3333

April 23, 2014

Dealership Rating

Good experience all around I have been a customer of Western GMC to have my vehicle serviced and most recently to purchase a new vehicle. I always found the staff in all areas p More

by keithmiskey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matthew Winterhalt

Apr 23, 2014

Wolfe GMC Buick - Edmonton responded

On behalf of the team here at Western GMC Buick, we greatly appreciate your business and you taking the time to provide your comments. I am thrilled that our service team did such a good job that you allowed our sales team to earn your business. Enjoy your new Buick Verano! Doug Airey, General Manager

March 25, 2014

Dealership Rating

Everyone at the dealer ship goes out of there way to make you comfortable. If you have any questions at any time even after you have driven off the lot they will help you any time I have in the past and will More

by cookie28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gerry Frigon, Chantelle Kelly, Steve Hillerud , Sue Cameron, Chantal Geddes, Brandon Holmes, Aaron Peterson, Cindy Smith, Alan Walker

Apr 16, 2014

Wolfe GMC Buick - Edmonton responded

Thank you for this review! Allan and our entire team take customer loyalty very seriously, and we're thrilled to hear that you were very satisfied with your car-buying experience. We appreciate your business and we look forward to serving you again! In the meantime, stay connected with us on Facebook and Twitter for dealer news and specials. Best regards, Doug Airey General Manager 780-486-3333

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