Steve Hillerud
Service Advisor
Wolfe GMC Buick - Edmonton
18325 Stony Plain Rd NW
Edmonton, AB T5S 1C6
Steve has been in the automotive industry from high school since 2006, he has been with Western GMC for over 10 years now. He has taken many GM Certified courses to gain the knowledge he has today in the GM & Automotive world as well as had some hands on experience. He enjoys helping our customers anyway that he can.
Read moreDealership Experience
19 yrs, 2 mos
Industry Experience
20 yrs, 1 mo
Languages Spoken
English
140 Reviews
Write a Review140 Reviews of Steve Hillerud
June 05, 2026
Purchased my 2021 GMC Canyon five years ago. Made sure to follow the regular maintenace schedule always going to Wolf. Had my first service issue this spring for a simple burnt out rear signal l Made sure to follow the regular maintenace schedule always going to Wolf. Had my first service issue this spring for a simple burnt out rear signal light. Discovered the original light bulb was fused into the wiring harness. How? I don't know, I've never opened the tail light assembly. I have the extended 7 tear warrenty package. Took it to Wolf who told me my warrenty doesn't cover electrical and the wiring harness would be over $400. I declined that repair as I can replace a light socket for pennies. Then I got my first error code this week and took it to Wolf again. First, it's $250 just to look at the vehicle. An OBD scanner can tell whats wrong in a few minutes. They took it for a road test to confirm it's a mere wheel alignment (pot hole just ended). The alignment is $190.. So $440 does an alignment that I can get at a neighborhood garage for $160. Then the service tech wants to know if I want them to do a general look over for $150. Considering I have kept my service schedule up to date.....no. Any problems should be found during those schedules check-ups. And finally, while this is going on, a salesman approaches me in the waiting room and wants Wolf to buy back my vehicle. After numerous intrusive emails and letters Wolf sends out offering buy back or trade -up. With total disregard that a 70 year old man does not want to start creating new debt at my age. We are done Wolf. Too bad. The first five years held promise. Not anymore. PS. The service never got done nor will I return to Wolf. More
Other Employees Tagged: Arthur Mukaramuzi
July 31, 2025
Dan and Don were both excellent to deal with. Honest, upfront, knowledgeable, and on schedule. Pleasure to work with. Honest, upfront, knowledgeable, and on schedule. Pleasure to work with. More
Other Employees Tagged: Don Fricker, Dan Bass, Jocelyn Janis
April 14, 2025
We showed up at Wolfe GMC, after having a very VERY horrible experience at another dealership. My daughter was looking to purchase her first financed vehicle. The entire team at Wolfe GMC was fantastic horrible experience at another dealership. My daughter was looking to purchase her first financed vehicle. The entire team at Wolfe GMC was fantastic! From start to finish the team showed excellent knowledge and customer service. Alex was on my! Thank you team, we will definitely be back! More
Other Employees Tagged: Alex Stuseck, Jocelyn Janis, Megan Drier , Brett Meaden
September 05, 2024
Great service and very fair with pricing and options. This is the third vehicle I have purchased from Travis and he's my guy! Go see my guy Travis at Wolfe, you won't be disappointed!!! This is the third vehicle I have purchased from Travis and he's my guy! Go see my guy Travis at Wolfe, you won't be disappointed!!! More
Other Employees Tagged: Jocelyn Janis, Curtis Jensen , Travis Mourits, Dan Saunders
May 28, 2024
Wolfe GMC exceeded our expectations with every step of the process. Great customer service and communication. I would not hesitate to refer them. They welcomed and treated us like family. We are very plea the process. Great customer service and communication. I would not hesitate to refer them. They welcomed and treated us like family. We are very pleased with our new truck and the whole buying experience. More
Other Employees Tagged: Brenda Seehagel, Nithin Thomas, Vik Thakur, Pranav Sharma, Spencer Chartier
April 23, 2024
The dealership lives up to its motto of making a vehicle purchase enjoyable and easy. purchase enjoyable and easy. More
Other Employees Tagged: Vik Thakur, Jocelyn Janis, Megan Drier , Dhruv Gautam
January 19, 2024
My experience with Vic was amazing. From start to finish he was very professional and made the whole experience a walk in the park. Highly recommend anyone looking for a vehicle to cont From start to finish he was very professional and made the whole experience a walk in the park. Highly recommend anyone looking for a vehicle to contact Vic More
Other Employees Tagged: Vik Thakur , Khadijah Haddad
November 11, 2023
Vik is friendly, and a wonderful person. From start to finish, the entire experience was 5 stars! From start to finish, the entire experience was 5 stars! More
Other Employees Tagged: Renee Neudorf, Vik Thakur, Megan Drier
April 13, 2023
At first, there was a little confusion regarding spacers that were needed for the summer tires with rims, but that was sorted out the winter tires came off and the summer tires were installed. I had a very that were needed for the summer tires with rims, but that was sorted out the winter tires came off and the summer tires were installed. I had a very interesting chat with Sonja the shuttle driver, she is definitely the courteous driver and an excellent representative for Wolfe GMC Buick. I was also very impressed with Rosie in the office, she was very helpful and friendly and a super representative for the dealership. Renee the service person has always been and still is a great supporter of the dealership and an outstanding representative of this dealership. More
Other Employees Tagged: Renee Neudorf, Quentin Siffledeen , Megan Drier, Lance Gororo, Rose Larracas, I had the pleasure of meeting Doug the General Manager, easy to see why the team works so well together.
January 30, 2023
Staff consistently pleasant & professional; but this last encounter was very frustrating as it took "4" visits to solve a simple repair!!! First visit, I was called 2 hours after leaving my vehicle, only to encounter was very frustrating as it took "4" visits to solve a simple repair!!! First visit, I was called 2 hours after leaving my vehicle, only to be told....oops they did not even have the parts needed. After continued issues and 3 more visits....Turned out parts they were replacing with were defective. Not dealership's fault, but would have been nice to receive a free Oil Change (or 2) for the inconvenience More
Other Employees Tagged: Renee Neudorf , Karen Nome

