Don Fricker | Page 5

Great experience Wonderful group of individuals to deal with. Took time to answer all my questions, showed me all the wonderful options on my new GMC Terrain. I love Wonderful group of individuals to deal with. Took time to answer all my questions, showed me all the wonderful options on my new GMC Terrain. I love it !!! Thank-you Western GMC. More

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was good love gmc but been having bad luck with them lately !! just hope things turn around or im gonna be switching brands !! the desler ship was good but the love gmc but been having bad luck with them lately !! just hope things turn around or im gonna be switching brands !! the desler ship was good but they all tell u what u wanna hear but dont tell u none of the important stuff More

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Excellent Service with THE BEST employees!!! We noticed a small amount of oil on our garage floor so brought our Terrain in to find out where it was coming from and also to get a regular oil chan We noticed a small amount of oil on our garage floor so brought our Terrain in to find out where it was coming from and also to get a regular oil change. It was discovered there were two major oil leaks that could have caused major problems. Thanks to SUE CAMERON for addressing the problem with the service manager, Don Fricker, and our salesman, Aaron Peterson, who all went the extra mile contacting the warranty department, everything was repaired with a much lower cost than expected. Many Thanks to All!! GM SERVICE AT IT'S BEST!!! John & Betty MacLean More

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Always trying to make the best experience Want to thank the Western GMC guys and gals. I have bought three trucks and each one of the experiences were great. Jamie and Alan thanks for the gr Want to thank the Western GMC guys and gals. I have bought three trucks and each one of the experiences were great. Jamie and Alan thanks for the great work and making sure I am always taken care of. The service department is great and for the most part does what it can to make sure I have a ride. Better coffee would be a bonus! More

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Chev 2500hd service I've had my truck into Western GMC a couple of times and have a positively painless experience each time. Don Fricker leads a stellar team who go abov I've had my truck into Western GMC a couple of times and have a positively painless experience each time. Don Fricker leads a stellar team who go above and beyond. I use my truck for work and downtime costs me and my company money, they understand this and make sure my truck is down for the absolute minimum amount of time. My last time in the dealership, Shawn Green offered me a few options, regarding my new tire requirements, and at the end of the day I was very pleased to see that there is this level of service still available at a dealership ! More

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Service advisors I know when I take our family vehicles for service, I great service from Cindy and the other advisors. Cindy keeps me informed at all times. They will I know when I take our family vehicles for service, I great service from Cindy and the other advisors. Cindy keeps me informed at all times. They will always give me the best price. The parts staff is excellent as well. Will not take my vehicles any where else. Don you have a great service team, Cindy keep up the great work. More

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went above and beyond.. I have used this service department for 20 years, mainly just for general maintenance, however last fall, I had no a/c, I took it in, apparently, I ha I have used this service department for 20 years, mainly just for general maintenance, however last fall, I had no a/c, I took it in, apparently, I had a small hole in the condenser, to my dismay it was not a warranty item as it was not the fault of the manufacturer, however since I was a longtime customer, Don covered it under policy, need less to say I just today, bought another truck from Western GM Thanks More

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Great bunch of people Family has bought here for years and always recommend them when someone is looking for a truck. It's nice to see that they don't forget you when you d Family has bought here for years and always recommend them when someone is looking for a truck. It's nice to see that they don't forget you when you drive away. More

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Great service department Service is always great. Starting with Cindy, service advisor, she is very professional, sincere, knowledgable, and always keeps me inform on the stat Service is always great. Starting with Cindy, service advisor, she is very professional, sincere, knowledgable, and always keeps me inform on the status of my vehicle. Then the service manager, Don, he is a natural problem solver. Don is always available to answer any questions and make decisions. He is a good role model to his stuff. Always courteous and willing to help More

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Western GMC will make it right! I brought my 2007 Chevrolet Avalanche LTZ in for service for a problem that has plagued many GMC vehicles. The problem appears to be a software relate I brought my 2007 Chevrolet Avalanche LTZ in for service for a problem that has plagued many GMC vehicles. The problem appears to be a software related one to which there is no known fix for yet according to General Motors. The issue is that the vehicle is seeing an alcohol content of between 50-70 percent which makes the vehicle run very rich and throwing p0174 and p0175 codes in the computer. This is a problem which is all over the internet, but to which General Motors is not acknowledging to it's customers. Thank you Western GMC, and Don Fricker standing behind your service, and performing another reset to my engine computer so I may continue to drive my vehicle. Let's hope General Motors will find a correct "fix" to this issue. More

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