Don Fricker
Don Fricker at Wolfe GMC Buick - Edmonton

Don Fricker | Page 3

Service Manager

Wolfe GMC Buick - Edmonton

18325 Stony Plain Rd NW
Edmonton, AB T5S 1C6

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57 Reviews

Don joined Western GM in July of 2001. He brings with his knowledge, experience many technical aspects due to his years of being a technician. Has enjoyed his time as a Service Manager working with many wonderful staff members & customers.

Dealership Experience

24 yrs, 10 mos

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57 Reviews

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57 Reviews of Don Fricker

February 11, 2021

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Employee Rating

ALWAYS great service and WONDERFUL staff. My vehicle service is done on time, and I am keep up to date on progress by friendly staff. More

by Shgrea.00
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Renee Neudorf

Feb 15, 2021

Wolfe GMC Buick - Edmonton responded

Thank you for the great review. We are so happy we can provide you with a positive and timely experience. We look forward to continuing to work with you in the future.

February 04, 2021

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Being serviced by Western GMC sine 1983 with eight new and one used vehicle, indicates their intention to provide a complete package for Customer assurance to “Stay on the Road” More

by shippelt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Renee Neudorf , Rick Arnold, Susan Cook

Feb 05, 2021

Wolfe GMC Buick - Edmonton responded

Thank you for the positive review. We are honoured that after more than 30 years we are still your first choice for your vehicle needs, and look forward to continuing to work with you in the future.

Feb 05, 2021

shippelt responded

I trust this relationship will continue with more business going forward.

January 16, 2021

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Great service department. Everyone there deserves recognition for their dedicated amazing customer service. Great service department. Everyone there deserves recognition for their dedicated amazin More

by Arturo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dean Anderson, Gerry Frigon, Chantelle Kelly, Steve Hillerud, Renee Neudorf , Sheri-Ann Dukart, Sean Maxim, Karen Nome

Jan 18, 2021

Wolfe GMC Buick - Edmonton responded

Wow, thank you for the great review. We do have a pretty awesome service team! We are so happy we could provide you with such a great experience.

January 16, 2021

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I have been dealing with western Gmc since 2008 and have bought 4 trucks through them allways going out of there way to do the best job possible very happy with all the team from sales , finance, and servic More

by jeff_surette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Hillerud, Renee Neudorf, Dan Bass , Corey Black, Chantal Geddes, Rebecca Gottfried

Jan 18, 2021

Wolfe GMC Buick - Edmonton responded

Congratulations on your new ride! We are so happy we can continue to provide such a positive experience. We look forward to continuing to work with you for many years to come.

December 04, 2020

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Excellent service. The team is professional and worked to get my vehicle work completed in a timely manor. Would definitely recommend them to anyone that needs work done. More

by DMoller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug Airey, Renee Neudorf , Karen Nome

Dec 07, 2020

Wolfe GMC Buick - Edmonton responded

Thank you for leaving us such a great review. We are so happy we could get you back on the road quickly, and appreciate your recommendation. Happy driving.

October 17, 2020

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Staff are professional and friendly to work with. Answered all questions i had and were very accommodating.. I will have no problem recommending them to my friends for any of there needs. More

by Randy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chantal Geddes

Nov 10, 2020

Wolfe GMC Buick - Edmonton responded

Thank you for the kind words, Randy. It means a lot to us that we could not only deliver a great experience for you but that you would recommend us to you your friends too.

June 10, 2020

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Western GMC is a very friendly and welcoming atmosphere. Their staff try always to go above and beyond to make sure my needs are taken care of. I would highly recommend wether it’s buying a new vehicle or More

by DMoller
Recommend Dealer
Yes

Other Employees Tagged: Doug Airey, Steve Hillerud, Renee Neudorf , Shawn Green

April 02, 2020

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Steve, thank you for your effort to deliver what you promised. Very welcoming atmosphere. As usual western Buick gmc service department exceeds expectations. I’m glad I bought my vehicle here More

by Arturo
Recommend Dealer
Yes

Other Employees Tagged: Steve Hillerud

Apr 24, 2020

Wolfe GMC Buick - Edmonton responded

Thank you so much for leaving such a great review! We appreciate your kind words and support. Looking forward to doing business with you again soon.

August 21, 2019

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2019 Denali My second Denali from Western GMC and I am sure I will be back again. Purchasing a new vehicle is very easy and handled so well when dealing with Aaro More

by lcknibbs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Renee Neudorf , Chantal Geddes, Aaron Peterson

Aug 27, 2019

Wolfe GMC Buick - Edmonton responded

lcknibbs, Thank you so much for taking the time to share your experience with our sales, financing and service team, it is truly a pleasure to have you as part of the Western Family! We look forward to seeing you again soon! -Team Western

July 30, 2019

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Great service by the department but hard to deal with steve I came in for some warranty work and when I was explaining the situation in detail to steve he seemed very smug like I didn’t know what I was talking More

by Duramax90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Hillerud

Aug 15, 2019

Wolfe GMC Buick - Edmonton responded

Duramax90, Thank you very much for sharing your experience with our team! Each review we receive helps us to improve the processes we have in place and we will ensure to pass along your comments. If you have any further information, we welcome you to pass it along to Doug Airy, our General Manager - doug.airy@westerngm.com - Team Western

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