Dean Smith
Dean Smith at Grande Prairie Hyundai

Dean Smith

Fixed Operations Manager

Grande Prairie Hyundai

11418 Westgate Drive
Grande Prairie, AB T8V 8L2

Contact Me
4.3
45 Reviews

Dealership Experience

9 yrs, 7 mos

Industry Experience

36 yrs, 5 mos

Languages Spoken

English English

4.3

45 Reviews

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45 Reviews of Dean Smith

September 25, 2025

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Employee Rating

They did a great job and so fast! I dint wait too long! Good Job! More

by judylenebamo
Service Price Transparency
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Recommend Dealer
Yes
Sep 28, 2025

Grande Prairie Hyundai responded

"Thank you for your kind words! Our team takes pride in providing efficient and high-quality service. We appreciate your business!"

September 18, 2025

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We always have great service from this dealership. Especially the service department they are second to nobody. More

by Barr None
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Recommend Dealer
Yes

Other Employees Tagged: Will Mears, Lori Peterson

Sep 20, 2025

Grande Prairie Hyundai responded

Thank you so much for your kind words and loyalty to our dealership! Our service team takes great pride in providing top-notch service to all of our customers. We appreciate you taking the time to share your positive experience. See you soon! #CustomerSatisfaction #Teamwork #Thankful

August 03, 2025

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Kyle is a trusted, reliable, friendly and efficient advisor, and his entire team is wonderful, More

by tzberhe
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Recommend Dealer
Yes
Aug 05, 2025

Grande Prairie Hyundai responded

Tzberhe, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 25, 2025

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This is our 7th vehicle from this dealership, we keep going back because of the amazing service and we love the vehicles!!! More

by kparsons79
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Recommend Dealer
Yes
Jun 26, 2025

Grande Prairie Hyundai responded

Kparsons79, reviews like this give us motivation and help us ensure we provide high-quality care. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Grande Prairie Hyundai!

June 19, 2025

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They are so personalized, helpful, worked really hard to get my engine covered under warranty and have the best customer service! More

by Carolboddez
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Recommend Dealer
Yes

Other Employees Tagged: Lori Peterson

Jun 20, 2025

Grande Prairie Hyundai responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 03, 2025

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Very poor service been waiting five weeks for a new electric radiator cooling fan for the engine in our brand new Santa Cruz 2025 . Now the Grande Praire dealership tells us it will be another 3 weeks More

by Thorndyke.p
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Recommend Dealer
No

Other Employees Tagged: Randy Roteliuk, Caitlin Mason

Jun 07, 2025

Grande Prairie Hyundai responded

We sincerely apologize for the frustrating experience you've had with your 2025 Santa Cruz and the ongoing delay in replacing its electric cooling fan. We understand how incredibly inconvenient and disappointing it is to have a brand new vehicle out of commission for so long, and we deeply regret the trouble this has caused you. We want to clarify that the extended wait for the correct part has been due to mispackaged parts received from the manufacturer. This is an issue that is unfortunately out of our direct control, but please know that we have been doing everything in our power to expedite the resolution. We've escalated your situation to the highest authorities at Hyundai Canada to push for the correct part to be sent as quickly as possible. We also want to assure you that your concern about where your Santa Cruz was purchased is unfounded. We value your business immensely, regardless of where you bought your vehicle. Every customer who walks through our doors deserves the same high level of service and dedication, and we are genuinely committed to helping you get back on the road safely. In the meantime, we're glad we were able to arrange a rental vehicle for you at no charge to help minimize the disruption while your vehicle is off-road. We will continue to provide you with updates as soon as we receive them regarding the arrival of the correct part. Thank you for your patience and understanding as we work to resolve this.

May 11, 2025

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Love going to Grande Prairie Hyundai! I’m always greeted, and treated so well there! My fave perk is the free shuttle around town while they do maintenance on my vehicle! More

by Pjbiggin
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Recommend Dealer
Yes

Other Employees Tagged: Lori Peterson

May 14, 2025

Grande Prairie Hyundai responded

Pjbiggin, we are so pleased you enjoyed your visit to Grande Prairie Hyundai! We look forward to your next visit! Take care!

March 27, 2025

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Awesome service. Great customer satisfaction . Nice place and good customer dealing . Snacks and coldrink and coffee for customers More

by Geetinder
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Recommend Dealer
Yes

Other Employees Tagged: Lori Peterson , Hunter Kenny

February 06, 2025

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The Tucson I drive is my 3rd. I love the vehicle and now know most of the service people by name. Recently I forgot to unplug my vehicle screwing up my cord and bumper receiver. I More

by Valpeterson057
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Recommend Dealer
Yes
Feb 11, 2025

Grande Prairie Hyundai responded

Hi Valpeterson057, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 10, 2024

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Staff at gp hyundai is so friendly specially Sonu. He will assist you to get the car that you wany with the help of their finance manager andBranch manager. Even though it was pass their office hour t More

by Jeff
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Recommend Dealer
Yes
Sep 11, 2024

Grande Prairie Hyundai responded

Hello Jeff, thank you; we appreciate your feedback! We can't wait to see you again, have a great day.

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