Dale Craig | Page 7

Jillian was very helpful and knowledgeable about the car I wanted to purchase. She treated me with respect and made sure I was buying the model that suited my needs. I wanted to purchase. She treated me with respect and made sure I was buying the model that suited my needs. More

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Dealer ship met all our needs and we were very impressed. Everyone we dealt with were friendly and helpful. Everyone we dealt with were friendly and helpful. More

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Every service appointment that I have had so far has gone well. It’s always quick to check my car in, and picking up is even easier. I’ve used the shuttle service multiple times, as well as having a loaner c well. It’s always quick to check my car in, and picking up is even easier. I’ve used the shuttle service multiple times, as well as having a loaner car for the day, and both were very helpful. Highly recommend this dealership, and the service staff here! More

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Working with Dale in the service department is always a pleasure, as he is professional, helpful and readily available to answer my questions. Even when things go awry and the completion of the work is de pleasure, as he is professional, helpful and readily available to answer my questions. Even when things go awry and the completion of the work is delayed due to unavoidable circumstances, Dale kept me informed throughout the process. Awesome service! More

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Shana McQuarrie has the knowledge, personality, understanding in what customer services stands for at Lexus of London. From her greeting at the service desk, to the preparation of the work order an understanding in what customer services stands for at Lexus of London. From her greeting at the service desk, to the preparation of the work order and the follow-up explanation of the invoice she knows the business inside out and was aa pleasure to work with as were all Lexus employees I have encountered. She truly is a fantastic employee driven to provide customer service. More

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Professional Honest Integrity Expert Knowledge Superior Customer Experience and Service Pride in Product Human Touch Superior Customer Experience and Service Pride in Product Human Touch More

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Jillian was wonderful to deal with, exceptional customer service and very helpful. I would definitely recommend Jillian to anyone. service and very helpful. I would definitely recommend Jillian to anyone. More

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Had a great experience working with Dale at Lexus London. Very knowledgeable, able to explain underlying car mechanical issues in layman's terms and provide appropriate suggestions. Very professional, patien Very knowledgeable, able to explain underlying car mechanical issues in layman's terms and provide appropriate suggestions. Very professional, patient, and polite. Always have had a great experience with Lexus London in general, but also Dale. More

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Lisa Ali was fantastic, I have never dealt with a salesperson better than her! Lisa made sure our 3 visits were comfortable and stress free, she could not have done anything more to help us make our salesperson better than her! Lisa made sure our 3 visits were comfortable and stress free, she could not have done anything more to help us make our dream purchase! She was with us right from first entry into the building to negotiations to our pick up. She explained everything in great detail and took the time not only to talk to each and everyone in the family, she also remembered everything, showing she cared. I would definitely recommend her over anyone, she truly cares about her clients! More

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We were very impressed with the personnel, the showroom, the staff courtesy - especially our sales rep Sue Vincent and the organization of the sale itself. We were pleased with the communication between Sue the staff courtesy - especially our sales rep Sue Vincent and the organization of the sale itself. We were pleased with the communication between Sue and ourselves. The pickup process was well organized in a timely fashion. More

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