Dale Craig

Excellent,well appointed, clean, very professionaly trained staff. The staff care about their customers and it shows. trained staff. The staff care about their customers and it shows. More

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Lexus service staff continue to be the most efficient, courteous and competent when it comes to unexpected repairs. Thank you Dale and Romeo for your help! courteous and competent when it comes to unexpected repairs. Thank you Dale and Romeo for your help! More

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Jillian is great to work with, professional and communicative. Dale is a super service advisor. communicative. Dale is a super service advisor. More

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Romeo stands out for his exceptional customer service and deep vehicle knowledge. His team, especially Dale Craig, consistently goes above and beyond, making every visit a great experience. Thanks to them, m deep vehicle knowledge. His team, especially Dale Craig, consistently goes above and beyond, making every visit a great experience. Thanks to them, my car always runs perfectly. Highly recommend! 🚗🌟 More

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I always have great service and they are so friendly and helpful. My car runs great thanks to their expertise. Many thanks. helpful. My car runs great thanks to their expertise. Many thanks. More

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Very friendly people who are willing to help you with anything that is needed to make your purchase easier for you. Thanks so much to Jillian Cook for helping us with our purchase anything that is needed to make your purchase easier for you. Thanks so much to Jillian Cook for helping us with our purchase More

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As usual Romeo and his team members (Dale Craig) always exceed my expectations ! Keep up the quality work exceed my expectations ! Keep up the quality work More

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I had my 2022 Lexus NX 450h+ in for a safety service on Tuesday August 20, 2024. It was a last minute call to see if they could accommodate me when I was going to be in London for another purpose. They a Tuesday August 20, 2024. It was a last minute call to see if they could accommodate me when I was going to be in London for another purpose. They accommodated me and as I have experienced before the service, professional individuals met my expectation. Friendly, timely service and post review of my vehicles condition.. I also asked for a quote on four new all weather tires and that was provided in a written form installed and balanced. More

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My sales person was Lisa Ali and she was very instrumental in my choice to purchase a Lexus. From the start she made me feel very comfortable in all my questions and was who I first dealt with in instrumental in my choice to purchase a Lexus. From the start she made me feel very comfortable in all my questions and was who I first dealt with in August 2023. At that time we test drove the 2 models that I was considering. Early in the summer of 2024 I once again came into the dealership and Lisa was happy to spend some more time in narrowing it down to the vehicle that best suited me. More

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Jillian is a real professional, someone who makes you comfortable because she is always PREPARED! Unlike many in the industry, if she doesn't have an answer, she doesn't fudge the data - she hunts down t comfortable because she is always PREPARED! Unlike many in the industry, if she doesn't have an answer, she doesn't fudge the data - she hunts down the answer for you. I was totally impressed with her demeaner, product knowledge and promptness in all of our dealings. I'll be back!! More

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