Chris Pinelli | Page 9

On Thursday, I took delivery of a pre-owned vehicle. I have been an on again off again customer of Lexus of London, not because of the dealership, but because of my penchant for changing vehicles. I now I have been an on again off again customer of Lexus of London, not because of the dealership, but because of my penchant for changing vehicles. I now have a year round convertible. I wish to thank the team…Jordan Fera, Allen Zhang, and Tiffany Zhang, The number of employees to whom I gave ratings below indicates the excellent treatment I continually receive from this dealership,and its sister dealership, Toyotatown. I gave stars to too many employees apparently as, your system told me to eliminate someone from my list! That person is Karen Campbell. I’m adding her here so she gets my thanks! More

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Great team! Everyone is gracious, helpful and very dedicated. They have been able to source the exact specialized cars for me more than once without having to wait too long and without any issues. S dedicated. They have been able to source the exact specialized cars for me more than once without having to wait too long and without any issues. Shoutout to Susan especially! More

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Do you want to buy a car from a place you can trust and know for sure everything will meet your expectations GO TO LEXUS OF LONDON! after sell they still treats you as appropriate for your business. know for sure everything will meet your expectations GO TO LEXUS OF LONDON! after sell they still treats you as appropriate for your business. More

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Always on time always excellent work, always excellent people. Always smiling. Excellent coffee, thank you people. Always smiling. Excellent coffee, thank you More

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Sue Vincent was great! Very friendly and knowledgeable, provided me with great advice! Will definitely be coming back! provided me with great advice! Will definitely be coming back! More

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Adam McCallum it is such an amazing person, very professional all the time and gets the job done 110% he always goes the extra mile to make sure all guests are happy! He always goes above and beyond professional all the time and gets the job done 110% he always goes the extra mile to make sure all guests are happy! He always goes above and beyond! Thank you so much for orchestrating such a perfect detail on my truck! This dealership is amazing I used to work here a while back and every time I walk in it feels like a family. They truly set the World Standard on Quality! Clinton Micallef November 25, 2021 More

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Kevin is an excellent dealer! He is so cool and we did such a good negotiation. 👍 such a good negotiation. 👍 More

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All good, lease was up so I decided to purchase the vehicle everyone from finance to sales to service was great. I will continue to deal with lexus of london in the future they are great. vehicle everyone from finance to sales to service was great. I will continue to deal with lexus of london in the future they are great. More

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We purchased our second Lexus ES350 at this dealership yesterday and our experience was great. We would like to thank Kevin Gitten, Thomas, Tiffany, Chris and the rest of the team behind the scenes that m yesterday and our experience was great. We would like to thank Kevin Gitten, Thomas, Tiffany, Chris and the rest of the team behind the scenes that made our purchase experience so awesome because it is the people that really make the difference!!! More

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Simply put - Chris hasn't forgotten what made this dealership so successful. He obviously leads by example and committed to the Lexus brand for service and quality. It appears to me he wants to reflec dealership so successful. He obviously leads by example and committed to the Lexus brand for service and quality. It appears to me he wants to reflect the Lexus brand which is uncompromising quality and service. More

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