Chris Pinelli | Page 4

This is by far the most professional, courteous, and friendly dealership I have ever dealt with. Chris went above and beyond to accommodate our family. Lexus of London truly values their long-term custo friendly dealership I have ever dealt with. Chris went above and beyond to accommodate our family. Lexus of London truly values their long-term customer relations and loyalty, and their service continues well beyond the transaction. Lexus of London holds the standard of customer service that others should strive to reach. Well done! More

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I have purchased many new cars from various car dealers in the past and have met poor, good and excellent service staffs from the car dealers. I have to rated Romeo on London Lexus as an outstanding servic in the past and have met poor, good and excellent service staffs from the car dealers. I have to rated Romeo on London Lexus as an outstanding service staff with high professionalism and knowledge in his job. He has assisted me in various issues with my Lexus cars all ended up in very satisfying result. A very good employee of Lexus London. Overall he also works for the best Lexus dealer that I know of. More

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The service and attention given by this Dealership is exceptional. The General Manager Chris Pinelli, came out at least twice to see if I am being looked after and to mention that he is still looking in exceptional. The General Manager Chris Pinelli, came out at least twice to see if I am being looked after and to mention that he is still looking into getting Lexus to approve me to get the extended warranty even though I missed out on it. First time buyer at Lexus. Sales/service is 5* . Because of this we ordered a Toyota Ram4 for my wife which we are waiting for deliver in late July. Extended warranty on this vehicle has been selected, but missed out on my 2024 LEXUS. More

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I dealt with the Sales Representative Lisa Ali. She was a pleasure to deal with…..friendly, knowledgeable and responsive to all of my questions. She was a pleasure to deal with…..friendly, knowledgeable and responsive to all of my questions. More

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Great environment. Was given very useful advice when picking my vehicle, something I appreciated as a first time buyer. Lisa Ali was also very supportive through the bu Was given very useful advice when picking my vehicle, something I appreciated as a first time buyer. Lisa Ali was also very supportive through the buying process More

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Rick is amazing. Not only is he a wonderful person, but he’s also a magician. Only Rick was able to get me into an RX450h+ in such a short time. If that’s not what yo Not only is he a wonderful person, but he’s also a magician. Only Rick was able to get me into an RX450h+ in such a short time. If that’s not what you call magic, then I don’t know what is. I have no reservations about recommending Rick to all my friends and family. If you’re looking for a Lexus, Rick will make that dream a reality. Amazing human being and an absolute legend. Kudos! More

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Excellent customer appreciation and service. .She was thorough in her follow up and explanation of the product. I have been a Honda / Acura client for over 30 years and Lexus of London has far e .She was thorough in her follow up and explanation of the product. I have been a Honda / Acura client for over 30 years and Lexus of London has far exceeded my expectations. Well done to Chris and all his staff ! More

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We were fortunate to have Lisa Ali be our Product Advisor at Lexus of London. Her professionalism, knowledge of the Lexus product, and enthusiasm were all well received by us! In the end of our search for at Lexus of London. Her professionalism, knowledge of the Lexus product, and enthusiasm were all well received by us! In the end of our search for the perfect vehicle, Lisa helped guide us in picking the perfect one. Thank you to the Lexus Team: Chris (management), Lauren (finance), Romeo (service), and of course Lisa (sales)! More

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Amazing customer service. we were dealing with Kevin Gittens. He was an absolute gentleman. I would highly recommend him! we were dealing with Kevin Gittens. He was an absolute gentleman. I would highly recommend him! More

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Great experience! Lisa and Chris was very friendly and helpful. Would recommend my friends and family to buy from Lexus of London. Lisa and Chris was very friendly and helpful. Would recommend my friends and family to buy from Lexus of London. More

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