Chris Pinelli | Page 19

always top notch I have been here for years and always wonderful. the staff are friendly. It is comfortable to be in. they are timely and always can book me in when I have been here for years and always wonderful. the staff are friendly. It is comfortable to be in. they are timely and always can book me in when required More

Report | Print

This dealership is outstanding. In all the years we have dealt with car dealerships, we have never met such a nice group,or had such a wonderful experience as we have encountered in In all the years we have dealt with car dealerships, we have never met such a nice group,or had such a wonderful experience as we have encountered in Lexus of London. The service is excellent,the people lovely, the dealership space comfortable and visually pleasing. It is actually a pleasure bringing the car for service! Thank you,Christiane McAlister More

Report | Print

Servicing All servicing work has always been attended to and completed with perfection. Lexus goes beyond in their work and courtesy to their clients. All e All servicing work has always been attended to and completed with perfection. Lexus goes beyond in their work and courtesy to their clients. All enquiries I have made have been answered and have been most helpful. More

Report | Print

Great Service!! As always I was provide excellent service and value,From the time I made the appointment until picking the car up I was treated professionally by Ka As always I was provide excellent service and value,From the time I made the appointment until picking the car up I was treated professionally by Karen,John and Chris. More

Report | Print

Very Happy Purhcaser of Four Lexus Vehicles from Stephanie Two days ago we traded in our RX for a new 2017 RX350 Lexus. We also have a RC 350. From the day of the first purchase with Stephanie Shearsby's hel Two days ago we traded in our RX for a new 2017 RX350 Lexus. We also have a RC 350. From the day of the first purchase with Stephanie Shearsby's help, Lexus of London has been a friendly and very efficient and helpful dealership. The staff makes you feel very welcome when you go in and their service department is outstanding. Stephanie is excellent at her job and helps make the purchase of a new Lexus less stressful than it might be. In addition I would like to complement Romeo Nissan in Service for his fantastic service support and Alan Calvert, the new car Manager for his welcoming manner. Well done all around. I have never dealt with a better dealership . More

Report | Print

Overall Terrific Experience! Sue was most helpful in our meetings with her, both before and after our decision and purchase were finalized. She most capably answered our questio Sue was most helpful in our meetings with her, both before and after our decision and purchase were finalized. She most capably answered our questions related to options, service standards, and other matters that arise when you acquire an automobile that today is much more sophisticated electronically than we were accustomed to with our trade. Thank you Sue! Kylie Burridge also assisted greatly in the many administrative issues that arise in completing the transaction without any hiccups! Thank you Kylie! More

Report | Print

Top notch product, top notch service, top notch people. We needed to purchase a new vehicle rather unexpectedly, and while we were at Lexus of London to pick up our 2011 ES350 that was being serviced, we as We needed to purchase a new vehicle rather unexpectedly, and while we were at Lexus of London to pick up our 2011 ES350 that was being serviced, we asked to see a salesperson. Sue Vincent was assigned to us. She was terrific. She went with us as we test-drove a 2016 RX350 and a 2016 ES350, and then re-tested the RX. She explained everything, and pointed out the features of each vehicle. Sue was courteous, knowledgeable, not-pushy or impatient, cheerful, and friendly. When we took delivery of our new RX350, Sue spent quite a bit of time explaining all the impressive technology that comes with the Executive Package that we had purchased. She followed-up with phone calls and emails to see how we were doing with the new vehicle. Sue is like all the other people at Lexus of London: they are friendly, helpful, and go out of their way to give us incredibly wonderful attention and service. We have been customers at Lexus of London since our first Lexus in 2007; but we've been with Toyotatown (same management) since 2001, when we got an Avalon that we traded-in on our new RX. We cannot see ourselves driving anything but a Lexus, or going anywhere else for service. More

Report | Print

Good service nice dealership friendly people I have given this review because I had a good time buying a Lexus and looking at all the cars and test driving on. The people there were very nice and I have given this review because I had a good time buying a Lexus and looking at all the cars and test driving on. The people there were very nice and it felt homey. More

Report | Print

Customer service and fair I have purchased or leased four vehicles from Lexus of London and my experience from Stephanie, our sales lady, Allan the Sales manager and Chris the I have purchased or leased four vehicles from Lexus of London and my experience from Stephanie, our sales lady, Allan the Sales manager and Chris the General Manager has been enjoyable and fair. Stephanie delivered the last vehicle leased just yesterday and she delivered it herself to Burlington. Now that is service and we commend the service, and dedication to her work. More

Report | Print

Best dealership! As a single woman I have been taken advantage of at other dealerships. I have always been treated with respect and integrity by Lexus of London. In As a single woman I have been taken advantage of at other dealerships. I have always been treated with respect and integrity by Lexus of London. In fact the General Manager Chris came out to my car to help me set up the blue tooth! The level of service is unsurpassed. More

Report | Print