Chris Pinelli | Page 11

Hands down the best car buying experience. From start to finish, Rick didn't stop working until I was happy! It was worth the hour the drive to get a deal and work with a truly amazing team. If you are in t finish, Rick didn't stop working until I was happy! It was worth the hour the drive to get a deal and work with a truly amazing team. If you are in the market for a new vehicle, I would highly recommend Lexus of London and Rick Watson More

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I traded up to the new 2021 RX 350 from my 2017 RX 350. This was the second time in 4 years that I concluded a trade with Sue Vincent. The process was friendly, and efficient, making the experience comfort This was the second time in 4 years that I concluded a trade with Sue Vincent. The process was friendly, and efficient, making the experience comfortable and enjoyable. My expectations were met. I will continue to trade vehicles at this dealership. More

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Service was timely and met all expectations.Kept updated on progress and service completed as requested.All staff were professional and friendly.Waiting area was comfortable on progress and service completed as requested.All staff were professional and friendly.Waiting area was comfortable More

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The best dealership in town!!! I really appreciate the detail care from Jack, Larry and Allen. Under Chris’ leadership, Lexus dealership not only outstanding vehicle, but excellent service. detail care from Jack, Larry and Allen. Under Chris’ leadership, Lexus dealership not only outstanding vehicle, but excellent service. More

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Chris P is a great leader and has assembled an even stronger team under him. Lexus of London’s service and attention to detail is top shelf! I have recommended them to family and friends!👍 stronger team under him. Lexus of London’s service and attention to detail is top shelf! I have recommended them to family and friends!👍 More

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I've been a client for years, this is my fourth Lexus lease. Always professional, courteous, very knowledgeable and personal. Sue Vincent was great to work with on this lease and the last one. Thank lease. Always professional, courteous, very knowledgeable and personal. Sue Vincent was great to work with on this lease and the last one. Thank you Sue!! Thomas Geeves in finance dept. very helpful and informative. Service Dept. is the very best, efficient, friendly, comparable prices but way beyond routine service depts. More

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Great dealership. They helped me get exactly what I wanted within my budget. They make sure that you leave happy with your purchase. The service was unparalleled! wanted within my budget. They make sure that you leave happy with your purchase. The service was unparalleled! More

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TOP NOTCH All The Way. Absolutely love the car and can't say enough about the fabulous treatment. I found my car on the Lexus of London website and contacted them to arrange Absolutely love the car and can't say enough about the fabulous treatment. I found my car on the Lexus of London website and contacted them to arrange a test drive. Sue contacted me the next day to follow up, the car was off site for detailing and as soon as it returned I was off for the test drive. Sue stayed after hours to make the deal happen. Can't say enough about the attention to detail Sue, Lauren, and the rest staff put into this sale to make it seamless. Thanks again so much Sue, Lauren, Stephanie, Chris and rest of the staff at Lexus of London. More

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RX 350 The Lexus dealership in London was the place that I selected to buy my car and i must say overall it was a good car buying experience. When I walked i The Lexus dealership in London was the place that I selected to buy my car and i must say overall it was a good car buying experience. When I walked into the showroom of the dealership I was impressed with the lay out and the cleanness of the place, The general manager was very helpful to me due to the fact that the sales agent was busy with a customer. I test drive a few cars and settled on one that we love 2017 RX350. When we pick up the car the sale agent MR Kevin Gittens was very helpful and informative overall we had a good car buying experience. More

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Lexus of London provided us with amazing service when purchasing a new 2020 Lexus. We worked with Rick Watson, and he was very easy to work with. He had no problem allowing us to test drive the different purchasing a new 2020 Lexus. We worked with Rick Watson, and he was very easy to work with. He had no problem allowing us to test drive the different models we we’re interested in, and was really amazing when we finally decided on a vehicle. We then worked with both Rick and Chris Pinelli on finalizing the deal. The service was incredible and we are very happy with the service provided. We have not had service like this at any other dealership. More

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