Brad Larson
Brad Larson at Grande Prairie Volkswagen
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Brad Larson

Fixed Operations Manager

Grande Prairie Volkswagen

11425 104 Ave
Grande Prairie, AB T8V 0N7

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4.7
22 Reviews
4.7

22 Reviews

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22 Reviews of Brad Larson

October 10, 2024

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Employee Rating

Service is great. Took our Atlas in for a recall ,had that done and talked to Brad about what else needed to be done. Got the list and all was done by the end of the d More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Turcotte

Oct 17, 2024

Grande Prairie Volkswagen responded

Hello Mike, Thank you for leaving us such a fantastic review! We're thrilled to know that your service visit for your Atlas went smoothly and that all your needs were addressed promptly. It’s great to hear that our courtesy car added convenience to your experience. Brad, Shawn, and the entire team here at Grande Prairie Volkswagen are committed to providing efficient and thorough service. We appreciate your recognition and look forward to serving you again in the future! Best regards, The Grande Prairie Volkswagen Team

September 16, 2024

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The service department worked so hard to find the cause of an issue on my vehicle that they’d never seen before. After lots of trial and error, they finally got it! Appreciate all the time they put into it More

by Meghan
Recommend Dealer
Yes

Other Employees Tagged: Mickaela Ward, Chloe Reardon

Sep 21, 2024

Grande Prairie Volkswagen responded

Thank you so much for your fantastic review, Meghan! We're thrilled to hear that our service department, especially Brad, Mickaela, and Chloe, went above and beyond to resolve the issues with your vehicle. It's always our goal to ensure our customers are fully satisfied and well-informed throughout the process. We look forward to continuing to serve you in the future! Best regards, The Grande Prairie Volkswagen Team

August 15, 2024

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Welcoming atmosphere. Clean and tidy. Friendly and knowledgeable staff. Low pressure sales and service. Hands down enjoy the experience here. More

by nico.s.shull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 17, 2024

Grande Prairie Volkswagen responded

Hi Nico, Thank you for your wonderful review! We're delighted to hear that you enjoyed the welcoming atmosphere and low-pressure service at our dealership. It's great to know that Sam, Brad, Kaitlyn, and Mickaela made your experience a positive one. We appreciate your recommendation and look forward to serving you again in the future! Best regards, The Grande Prairie Volkswagen Team

July 25, 2024

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Love coming here. Have purchased two vehicles here now and both experiences have been pleasant. The staff are friendly and knowledgeable and the actual dealership atmo More

by nico.s.shull
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 26, 2024

Grande Prairie Volkswagen responded

Hi Nico, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your experience with our team and our dealership. We look forward to welcoming you back again soon! Best regards, The Grande Prairie Volkswagen Team

June 28, 2024

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Great service! Chloe (sales) and Terri (Finance) are extremely knowledgeable and professional, they made the experience easy and fun! They went above and beyond for More

by Kimberly Pack
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Teri Lorenzen, Chloe Reardon

Jul 04, 2024

Grande Prairie Volkswagen responded

Hi Kimberly, Purchasing a vehicle should be fun, so we're thrilled to hear that Chloe and Teri made your experience easy and fun. If you ever need anything, please don't hesitate to reach out to any of the team! -Your Grande Prairie Volkswagen Team

June 12, 2024

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Staff are very friendly and pleasant, even the staff that are not looking after your vehicle. The service bay is clean and tidy. More

by Mford
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mickaela Ward

Jun 14, 2024

Grande Prairie Volkswagen responded

Hello Mford, Thank you for the fantastic review! We're thrilled to hear that you found our staff friendly and our service bay clean and tidy. It's our goal to provide a welcoming and efficient service environment for all our guests. Brad, Mickaela, and the rest of the team really appreciate your kind words and are glad they could make your visit a pleasant one. Warm regards, The Grande Prairie Volkswagen Team

April 23, 2024

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The service department is exceptional. I am always impressed by the communication and care. The sales department is helpful and keeps in mind my wants and needs. More

by Bhein39
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 24, 2024

Grande Prairie Volkswagen responded

Hello, Thank you so much for your glowing review! We are absolutely delighted to hear about your exceptional experience with our service department. Knowing that you found our communication and care to be impressive truly warms our hearts. Your kind words affirm the hard work we put in every day, and we're so glad you feel listened to and cared for. Your satisfaction is our top priority, and your endorsement means the world to us. Thank you for choosing us for your automotive needs, and we look forward to serving you for many more years to come! Warmest regards, The Team at Grande Prairie Volkswagen

March 16, 2024

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Everyone is super nice and helping. Specially Sarah and Teri. Excellent customer service. I loved my experience with them More

by Kash Gill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 20, 2024

Grande Prairie Volkswagen responded

Hello Kash, We're thrilled to hear about your positive experience with our team at Grande Prairie Volkswagen! Special thanks from Sarah, Teri, and the rest of the crew for your shoutout. Your satisfaction is our top priority, and we're glad to have hit the mark for you. Enjoy your new ride, and remember, we're always here to help with any of your automotive needs! Warm regards, The Team at Grande Prairie Volkswagen

February 20, 2024

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Fantastic service, happy positive team to deal with. Would 10/10 recommend this dealership to friends and family. More

by jadenterry98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Loewen, Mickaela Ward, Jade Terry , Jessica Steppke

Feb 24, 2024

Grande Prairie Volkswagen responded

Jadeterry98, it's a delight to read your review! We're overjoyed to know that our team's positive spirit and quality service made your experience with us stand out. Your wholehearted recommendation means the world to us. It's customers like you that make our job incredibly fulfilling. Thank you for trusting us with your service needs; we're here whenever you need us. Enjoy every journey in your Volkswagen, and remember, we're just a visit or call away for any assistance you require!

January 08, 2024

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Employee Rating

Had a great experience at the Grande Prairie VW Service Department. I was given lots of great information regarding my recently purchased used VW, and some great advice also. Daniel Bartlett, my service ad More

by Ken.Elrick.ii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Bartlett

Jan 11, 2024

Grande Prairie Volkswagen responded

Dear Ken.Elrick.ii, Thank you for the wonderful review and for sharing your positive experience at the Grande Prairie VW Service Department. We're thrilled to hear that Daniel Bartlett and Brad Larson provided you with exceptional service, offering valuable information and advice for your recently purchased VW. It's rewarding to know that our team's professionalism and friendliness left a lasting impression and that you felt the value provided was above and beyond your expectations. We're delighted to receive your commendation on our service price transparency, workmanship, and communication. Knowing that you left with both satisfaction and savings is exactly what we strive for with every customer. Thank you for choosing us and for your recommendation. We look forward to continuing to provide you with the same high level of service in the future. Warm regards, The Grande Prairie Volkswagen Team

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