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Brad Larson

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Brad Larson

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Brad Larson

Fixed Operations Manager

Grande Prairie Volkswagen

11425 104 Ave
Grande Prairie, AB T8V 0N7

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4.8

28 Reviews

Overview Reviews (28) Inventory (140)

4.8

28 Reviews

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28 Reviews of Brad Larson

March 13, 2025

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Employee Rating

I only interact with the service department in Grande Prairie as the car was purchased in Edmonton Prairie as the car was purchased in Edmonton More

by Mford

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Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: Angela Berzniuk, Jessica Gilchrist

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Mar 16, 2025 -

Grande Prairie Volkswagen responded

Hi Mford, Thank you for your 5-star review! We’re glad to hear that our service department has been able to assist you and provide a great experience. If you ever need anything, don’t hesitate to reach out—we’re always happy to help! Best, The Grande Prairie Volkswagen Team

March 12, 2025

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Fantastic service department. They found issues that the GM dealer had missed. They were able to get the required parts and have them installed promptly. We are extremely happy wi They found issues that the GM dealer had missed. They were able to get the required parts and have them installed promptly. We are extremely happy with GP VW. Keep up the great work !! More

by shermanpower24

Service Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Teri Lorenzen, Mickaela Ward, Angela Berzniuk, Jessica Gilchrist , Manny in sales.

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Mar 17, 2025 -

Grande Prairie Volkswagen responded

Hi shermanpower24, Thank you for your fantastic review! We're happy to hear that our team could help resolve the issues and get everything sorted promptly. Your satisfaction means a lot to us, and we truly appreciate your support. Looking forward to assisting you again in the future! Best, The GP Volkswagen Team

March 11, 2025

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Friendly and knowledgeable staff they are very professional and keeping my best interest in mind. professional and keeping my best interest in mind. More

by roncampon

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Recommend Dealer

Yes

Other Employees Tagged: Darcy Burrell

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Mar 17, 2025 -

Grande Prairie Volkswagen responded

Hi Roncampon, Thank you for your kind words and for highlighting our team's professionalism and dedication to keeping your best interests in mind. We appreciate your support and look forward to serving you again in the future! Best, The Grande Prairie Volkswagen Team

February 25, 2025

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The service department has worked very hard at trying to fix my 2024 Atlas. The staff are very friendly and very knowledgable about the problems with my atlas and trying to get it fixed by Volkswagen. It is fix my 2024 Atlas. The staff are very friendly and very knowledgable about the problems with my atlas and trying to get it fixed by Volkswagen. It is unfortunate that this dealership gets the brunt of the fault that was caused by Volkswagen and their inability to fix my brand new Atlas after a year and a half of driving a defective car. More

by roncampon

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Recommend Dealer

Yes

Other Employees Tagged: Darcy Burrell, Teri Lorenzen, NavPreet Kaler, Mickaela Ward, Sarah Kennedy

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Feb 28, 2025 -

Grande Prairie Volkswagen responded

Hi Ron, Thank you for recognizing the effort our service team has put into assisting with your 2024 Atlas. We understand how frustrating vehicle issues can be, and we appreciate your patience as we work through the process. While some concerns extend beyond our dealership, we remain committed to supporting you however we can. If there’s anything else we can do, please don’t hesitate to reach out. Best regards, The Grande Prairie Volkswagen Team

December 13, 2024

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Fantastic service and great atmosphere. Always get quality work done at a fair price and reasonable wait times. Always get quality work done at a fair price and reasonable wait times. More

by nico.s.shull

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Recommend Dealer

Yes

Other Employees Tagged: Mickaela Ward

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Dec 20, 2024 -

Grande Prairie Volkswagen responded

Hi Nico, Thank you for the fantastic review and for the kind words about our service team and atmosphere! We're thrilled to hear that you appreciate the quality of work, fair prices, and reasonable wait times. We'll be sure to share your compliments with Brad and Mickaela. Thanks again for choosing Grande Prairie Volkswagen! Sincerely, The Grande Prairie Volkswagen Team

December 01, 2024

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Id never had a issue with gp vw . Was always good service . And i keep going back to get my car serviced theyre each oil change Was always good service . And i keep going back to get my car serviced theyre each oil change More

by emeriemacdonald

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Recommend Dealer

Yes

Other Employees Tagged: Darcy Burrell, Sam Gerbrandt, Philippe Beaupre, Shawn Turcotte, Bryan Loewen, Mickaela Ward , Jade Terry

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Dec 03, 2024 -

Grande Prairie Volkswagen responded

Hi emeriemacdonald, Thank you for the fantastic review! We're so glad to hear that you've always had a positive experience with our service department and continue to choose us for your oil changes. We appreciate your loyalty and will be sure to share your kind words with Darcy, Sam, Philippe, Shawn, Brad, Bryan, Mickaela, and Jade. We strive to provide efficient and top-notch service, and it's wonderful to know we're meeting your expectations. Thanks again for the 5-star rating! Sincerely, The Grande Prairie Volkswagen Team

November 27, 2024

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Employee Rating

Fantastic service and friendly staff make this a welcoming environment for the end user. My car is always repaired right the first time and seems to always come out cleaner than it came in! welcoming environment for the end user. My car is always repaired right the first time and seems to always come out cleaner than it came in! More

by nico.s.shull

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mickaela Ward

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Nov 28, 2024 -

Grande Prairie Volkswagen responded

Hi Nico, Wow, thank you for the fantastic review and for the kind words about our service team! We're thrilled to hear that you appreciate our friendly staff and that your car is always repaired right the first time. We also appreciate you noticing how clean your car is when you get it back – we strive to go the extra mile! We'll be sure to share your compliments with Brad and Mickaela. Thanks again for choosing Grande Prairie Volkswagen! Sincerely, The Grande Prairie Volkswagen Team

October 10, 2024

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Employee Rating

Service is great. Took our Atlas in for a recall ,had that done and talked to Brad about what else needed to be done. Got the list and all was done by the end of the d Took our Atlas in for a recall ,had that done and talked to Brad about what else needed to be done. Got the list and all was done by the end of the day. Plus had a courtesy car to drive! More

by Mike

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Shawn Turcotte

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Oct 17, 2024 -

Grande Prairie Volkswagen responded

Hello Mike, Thank you for leaving us such a fantastic review! We're thrilled to know that your service visit for your Atlas went smoothly and that all your needs were addressed promptly. It’s great to hear that our courtesy car added convenience to your experience. Brad, Shawn, and the entire team here at Grande Prairie Volkswagen are committed to providing efficient and thorough service. We appreciate your recognition and look forward to serving you again in the future! Best regards, The Grande Prairie Volkswagen Team

September 16, 2024

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The service department worked so hard to find the cause of an issue on my vehicle that they’d never seen before. After lots of trial and error, they finally got it! Appreciate all the time they put into it of an issue on my vehicle that they’d never seen before. After lots of trial and error, they finally got it! Appreciate all the time they put into it to and the service manager and writers for keeping me updated along the way :) More

by Meghan

Recommend Dealer

Yes

Other Employees Tagged: Mickaela Ward, Chloe Reardon

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Sep 21, 2024 -

Grande Prairie Volkswagen responded

Thank you so much for your fantastic review, Meghan! We're thrilled to hear that our service department, especially Brad, Mickaela, and Chloe, went above and beyond to resolve the issues with your vehicle. It's always our goal to ensure our customers are fully satisfied and well-informed throughout the process. We look forward to continuing to serve you in the future! Best regards, The Grande Prairie Volkswagen Team

August 15, 2024

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Employee Rating

Welcoming atmosphere. Clean and tidy. Friendly and knowledgeable staff. Low pressure sales and service. Hands down enjoy the experience here. Clean and tidy. Friendly and knowledgeable staff. Low pressure sales and service. Hands down enjoy the experience here. More

by nico.s.shull

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Sam Gerbrandt, Kaitlyn Rogers, Mickaela Ward

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Aug 17, 2024 -

Grande Prairie Volkswagen responded

Hi Nico, Thank you for your wonderful review! We're delighted to hear that you enjoyed the welcoming atmosphere and low-pressure service at our dealership. It's great to know that Sam, Brad, Kaitlyn, and Mickaela made your experience a positive one. We appreciate your recommendation and look forward to serving you again in the future! Best regards, The Grande Prairie Volkswagen Team

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