Anthony Forbes | Page 12

Overall I have been satisfied with the service of Whitby Toyota. However, on May 10, 2023, the staff went above and beyond. I went to Toyota for a regular oil change and to get my snow tires off and my gen Toyota. However, on May 10, 2023, the staff went above and beyond. I went to Toyota for a regular oil change and to get my snow tires off and my general tires on. Toyota staff advised me that my snow tires were very worn and did not recommend that it was safe for me to continue to use them. While I was there, minor damage occurred to one of my snow tires by a technician. This minor damage was pointed out to me and the staff took full responsibility. Jason Ells and Gord Sasse went out of their way to ensure that I received complimentary 4 snow tires (a set). I appreciated very much the service that I received from all of the Toyota staff especially on that day! More

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The best customer service ever. All the employees there are so cordial and helpful, thanks to each of you I’ve interacted recently. Best experience ever. Thanks for everything. All the employees there are so cordial and helpful, thanks to each of you I’ve interacted recently. Best experience ever. Thanks for everything. More

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Toyota has earned my respect by fixing what needs to be fixed unlike other manufacturers who push unnecesary repairs when cars come in for reutine maintenance. I trust Toyota for its dependability and the fixed unlike other manufacturers who push unnecesary repairs when cars come in for reutine maintenance. I trust Toyota for its dependability and the honesty of their mechanics. More

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Worst maintenance service experience. Cabin filter was clogged with leaf and other debris even after maintenance service. They didn’t lubricated any hinges even it’s mentioned hinges lub Cabin filter was clogged with leaf and other debris even after maintenance service. They didn’t lubricated any hinges even it’s mentioned hinges lubricated in the bill. Not Happy overall with their service. More

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I find your Dealership very accommodating to our needs. We just show up, no appointment for whatever reason and there is always somebody trying to help us that is Service. We just show up, no appointment for whatever reason and there is always somebody trying to help us that is Service. More

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Very good advice very kind and polite. And keep you up to date with with your service info. And keep you up to date with with your service info. More

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Service dept staff is always friendly and professional. Work is always done in the timeframe indicated. Work is always done in the timeframe indicated. More

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Extremely friendly and courteous service staff. Service was prompt and thorough. They even washed my vehicle, which was an unexpected extra. Service was prompt and thorough. They even washed my vehicle, which was an unexpected extra. More

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I've dealt with Whitby Toyota for 15 years and the service has been very satisfactory. They always take really good care of my car. service has been very satisfactory. They always take really good care of my car. More

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Hands down Whitby Toyota has the best service centre. Any time I go there, I come away a satisfied costumer. Last time, I took my 2010 Prius in because of a sudden hybrid system warning message. Jay Ells Any time I go there, I come away a satisfied costumer. Last time, I took my 2010 Prius in because of a sudden hybrid system warning message. Jay Ells was super kind, helpful and informative during my whole visit, while Adam Hassira went above and beyond, did his magic and found me a loophole to get the inverter assembly with converter replaced for free. Ladies, if you want to be treated fairly with excellent customer service, Whitby Toyota is the place to go! More

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