Jason Ells

It was nice to be served by Steven for the first time at Whitby Toyota. He was patient to understand the issue with my brand new car and served me accordingly. I wish him all the best in this role. Whitby Toyota. He was patient to understand the issue with my brand new car and served me accordingly. I wish him all the best in this role. More

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Thank you! Requested service appointment made online was not found. But was accommodated anyway! Service completed and explained. Requested service appointment made online was not found. But was accommodated anyway! Service completed and explained. More

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Made every effort to address all concerns with my vehicle, taking the time to explain the work required for my car. Was also very mindful of my waiting time. vehicle, taking the time to explain the work required for my car. Was also very mindful of my waiting time. More

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Jason was very helpful. He explained the importance of servicing my car on a regular schedule timeframe. Jason was able to arrange a ride as I had to get back to work. The He explained the importance of servicing my car on a regular schedule timeframe. Jason was able to arrange a ride as I had to get back to work. The work was completed in the estimated timeframe provided. More

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Anthony was very polite, professional, and helpful when I brought my car for detailing. He answered all of my questions promptly, brought my car for detailing. He answered all of my questions promptly, More

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Tony is courteous and very professional to deal with. He is one of those I trust the most at Whitby Toyota. He is one of those I trust the most at Whitby Toyota. More

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We were at the Toyota Dealership in Whitby for an oil and filter change and to have winter tires switched back to summer tires. They are currently undergoing construction so have set up a temporary area for filter change and to have winter tires switched back to summer tires. They are currently undergoing construction so have set up a temporary area for customers to wait for their cars. Lots of seating area, coffee, cold drinks and Tim’s donuts. Very comfortable area and also helpful, kind service receptionists. The wait was a bit long but there were lots of people getting work done on their vehicles. Our maintenance was finished, they did a good job and one perk I liked was switching the tires was only $15 if you had other work done too. Other places I have gone to charge full price to change tires, about $70 even if you’re having other work such as an oil change. The complimentary car wash was lovely! We will continue to take our Toyota to the Whitby Dealership. More

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I really appreciate for the service I received. Jason is a patient and caring service advisor. Explained calmly and I especially liked for the checkout, my car was parked in the parking lot,so, I w Jason is a patient and caring service advisor. Explained calmly and I especially liked for the checkout, my car was parked in the parking lot,so, I wasn't rushed to leave. I greatly appreciate it. More

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Great staff , who very helpful and care about your toyota needs. Got an Excellent customer experience . needs. Got an Excellent customer experience . More

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Always courteous and answer any questions. Even while under construction still a very pleasant experience Even while under construction still a very pleasant experience More

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